Flipkart Complaints & Reviews

I ordered Asus 6z 64gb varient on ₹27, 999, on 25th of December, it got delivered on 26th, within 24 hours o[censored]sage, I noticed it was getting restarted automatically. On 28th I filed replace, there was some sort of troubleshoot by technical team they asked me to do some basic troubleshoot, but problem remains the same. So they proceeded with the replacement criteria. Visit by technical team was done he took the video as a proof that the product was restarting. I was given the date 3rd December to replace the product. Meanwhile I realised that the product was misbehaving more that earlier, sometimes it was heating more than normal without any usage, and it's restarting problem has been increased, it was rebooting again again for more than 10 times but didn't turned on, and on 30th November It was completely dead, without any usage. On 3rd December delivery boy rejected to pickup the phone saying that He wants to verify the IMEI number. So I cancelled the return request, I was told from Flipkart that you can change your request after 48 hours. and my issue will be resolved by 6th of December, but when I called Flipkart they are saying that your seller that is - Truenet Commerce is no approving my cancellation, they further said that my issue will be resolved by 9th December.
I am pretty sure that when I'll call on 9th December they will again increase the date to 13th of December.

Hello, my area pincode is 847115. Every product on Flipkart is showing out of stock. I complained about this issue previously in November and the issue got resolved but it's happening again and I am very disappointed. If it keeps showing out of stock then how can I buy stuff? I don't know what's the issue. It's very annoying.I want Flipkart to resolve this issue is quickly as possible!...

Received damaged product 2nd time also. Product was ordered on 14th Oct 2019 with order ID OD[protected]
Damaged product was received on date 5th Nov 2019. After so many followups, replacement was initiated and new replacement date was committed as 30th Nov 2019. product was not delivered on 30th and new date was given as 5th Dec 2019. Finally, product got delivered and wish master denied to open the package for product condition check. We only opened the product and found damaged once again. It's been 2 months I have paid INR 35737 and taking regular followups on my product still struggling to get a good one.

I want refund with rate of interest 12% as they charge the same from customer

I have created my flipkart account before some years with the phone number 7708527xxx and the mail id cn.[protected]@gmail.com. I have changed my phone number before 2 years and logged in the flipkart account with my gmail account. When I try to update my new phone number in the flipkart account, the otps are sent to both old and new phone numbers. I couldn't get the otp sent to old phone number as I changed the phone number. When I tried calling flipkart customer care from my new phone number, its not getting connected because its not registered with flipkart. I am using the same flipkart account till date and I want the same to be continued. Could anyone please help me to resolve this problem.

Your delivery person came to me i just say please wait five min. i reaching u nad he didnt wait for me and just left from there .and i have to wait for him on road for half an hour and he just say your order will reach u tommorow .so that why i[censored] can please provide my order to me today. it will very helpful for me.

I have purchasd a new asus charger from flipkart on 23/10/2019, now the charger is not working properly so i have faced lot of problem besause the authorised asus service centre of sector-37 faridabad has deny that there is no official warranty of this product but your website claims that there is 6 months warranty. So please solve my problem as much as possible.

I ordered a phone against the order id od[protected]. The order had been placed and i had received confirmation sms notification regarding the same. But at 1.35 pm the order got automatically cancelled with no proper explanation what so ever. This should be purely considered as breach of contract! Thanks and regards
E-mail: [protected]@gmail.com

I ordered for lotto shoes cash on delivery but they were auto cancelled by the authorities and they blamed me after this and not accepting their mistakes. I ordered for boat earphone which is not delivered by the wish master and he also not accepted my call and even rejects my phone call and when i try the number with other mobile phone then he says that your boat earphone order has been cancelled. When i again call the wish master then he says that don’t call me and i will not deliver your order you can pick your order from the head office

Dear Sir,

This is to inform you that on 9th November, 2019, I have purchased a Realme 5 Hand Set for Rs.8999/-.

However subsequently I found that there is a small black spot in the touch Screen.

I therefore request you to please replace the defective product at the earliest.

regards,

Susant Kumar Padhi

I have crossed the withdrawal threshold rs. 5000. I have around rs. 6600 on my affiliate account. It was approved and i was supposed to get it on dec 1, 2019. But till now haven't got. They are not replying to my emails. Sent many. On social media like twitter, facebook i messaged them. They told me to wait untill they comes back with an update. Its been 5 days and no updates. I am in urgent need of money. My account is also verified so they shouldn't have issue to send the money. Please send asap. I am requesting. I am in urgent need of money.

My affiliate id is : ripunjoy
My email id is : [protected]@gmail.com

Dear sir,

My account has been blocked

No one in the flipkart team is responding when asked about t the reason of blocking my account.. Simply mentioning there is irregularity in my payment terms.

I don't know what irregularity i made in my payment method.

I didn't violate any terms & conditions.

Pls unblock my account.

Regards,
Marin

Hello team,
I have purchased mobile from flipkart on 13-april-2018
Redmi note 5 (Black, 32 gb). And also i have purchased extended warranty 1 year by flipkart protect with partner of jeeves.

My mobile is dead in 20th oct 2019 and i have raised complaint to jeeves. After that with lot of difficulties finally jeeves registered my complain on 30th oct (I had to struggle like hell for just registering my complaint), and just when i thought everything was in place they still they were not at all supportive for anything i had to continuously take then follow up even for the pickup and after 5 days mobile is pickup is done on 4th nov 2019.

As per the terms and conditions the sla is 10 working days and now 31 days have already passed but still no progress and now as per terms and condition he need to give me 80% amount of the invoice but still he is not giving me the amount.

I have taken many followup but he is not responding.

I purchage flipkart smartbuy 32 gb micro sd card on 10 oct 2019. One month later sd card correpted. I call flipcart customer care on [protected] for claim my product 2 year warrenty. Custmer care give me new email for complain [protected]@flipkart.com. They gave me mob no. [protected] for complain. No one register my complain for warrenty only give me mobile number and email. I want warrenty or refund my amount. Invoice is attached. My mobile no is [protected]/[protected]. Thank you.

On 01/12/2019 i booked avahanzr gloscent face wash 100g vide order id:od[protected], invoice no. Fab8k[protected] but they sent outdated products... Its shows there negligence about customers please take action against them accordance with law...

I'm writing this post to highlight the issue that i have purchased macbook air on 29th Sep 2019 and received laptop by 2nd Oct 2019. I have noticed that there is no serial number mentioned in the invoice. So i raised a complaint to flipkart customer care regarding the same and they ask for replacement of the product and i agreed for the same. They send a replacement unit through ekart logistics but they didn't deliver the product and cancelled the same after 3 days of reaching the unit in the nearest hub. So again i complaint to the customer care and they again send a replacement unit and i got the unit after 5 to 6 days. I flipkart it shows the product is deliverable to my address but ekart logistic didn’t deliver courier to my doorstep. Every time I have visit there nearest hub. So to take the replacement unit I have visit nearest hub with the old unit deleted everything. But they denied accepting the unit as I haven’t format the system. To format mac we need to format the ssd and reinstall the mac for which it took about 20 GB of internet and take 5 to 6 hours. So I left for my home as I need strong internet connectivity to re install mac os. Next day I visited there to pick my laptop. They deliver the unit and took the old unit. Again wrong invoice, this time they mentioned wrong serial number. This process took almost 2 month. After that again raised a complaint regarding the serial number mismatched. Then i called to customer care and ask for my correct invoice. But they offer for replacement. So my query is its almost 2 month i have order the laptop and they already replace the unit. Every time i have to format the ssd and reinstall the mac for which it took about 20 GB of internet. Being a customer why should i format the system to replace the unit. I have highlighted the issue dozen of times but they closed my request without giving me proper resolution to my issue. This is very frustrating and I felt like I have been cheated by flipkart.

Dear Sir

I have ordered synco practice carrom board 24th nov.2019 but I have received venture sports carrom board which was quality wise not at par synco I have ordered.
I have complaint the same to customer care and they assure for picking the carrom board and deliver original product but again I have received another brand sitara carrom board which is also not the product which I have ordered.
Now again I call customer care then he told me that seller is not having synco carrom board so he is offering return not exchange.
Sir I have intra organization carrom tournament and after 9 days you are offering return it seems your organization is not having concern about customer trust, time and belief.
Kindly take a satisfactory action so that we can not move for legal proceedings.

You prompt and corrective action is solicited.

Thanks and regards
Pawan Jeet
Mob. No. : [protected]

Hello,

On my flipkart affiliate account, a amount of around rs. 7000 deducted from approved payment but i have only got rs.3885 as gift voucher. What happened to other other 45%? Is flipkart do this kind of cheating with their partner? Please, check the matter and solve it asap.

My affiliate id is raktim135 and mail is [protected]@gmail.com.

Thanks.

Not only this executive.. All flipkart executive are irresponsible.. They dont put an effort to reach the place.. He asks customers to get from his place... I struggled with flipkart executive i stopped ordering through flipkart. I moved to amazon.. Even flipkart charged 40 to 60 rs for shipping... Amazon didn't charge extra amount... Amazon customer service is soo good not comparable with you guys.. The balance 1 rs or 50 rs he keep the balance settled.. Very very worst customer service.. He didn't even pick my call also.. I[censored] continue this way... U will lose lots of customers.. Again i disappointed by flipkart.. So i wrote this to take neccessary steps.. Not only this person every executive refuse to deliver doorstep bt amazon employees did the same job at doorstep.. What you guys maintaining the delivery executives

Order id: od[protected]

Hello sir
My name is arpit srivastava, number: [protected], email: [protected]@gmail.com
I have ordered a manq solid single breasted wedding, formal men's blazer, seller: manq from flipkart on 15 november; 2019 using flipkart pay later option.
The problem is when i tried returning it flipkart blocked my account, then i contacted their customer care which replied that they are registering a complaint [incident: in[protected]], on 27 november 2019. Now its 4 december 2019, they keep on refusing to refund my money and even their senior customer care agent told me that nothing is wrong in my account and its a computerized glitch which will be fixed by 2 december 2019. There customer care is so irresponsible that they even told me they dont have the authority to solve my problem and are transfering my issue to their senior.
Desired resolution is refund by 10 december as i am unable to log in the flipkart acccount and i have to pay the paylater before 10 december to avoid late charge.

We have bought a mobile in 1 week back. When we are seeing a movie in 1 hour, in that 5 minutes of time we are facing a display issue. Total display visible green.

We have contact to customer care also, but all peoples telling the simply steps. When i am using those steps also, my problem is not rectified.

So i want to return my product, but customer care hold my phone call and finally cancel.

Please see the below attachment.