Flipkart Complaints & Reviews

I ordered a Philips HR1853/00 550 Juicer order id OD[protected] worth Rs. 4650 on 10 February, 2015 1:01 PM which was delivered by Sunday 15, Feb 2015. This shipment was faulty, one of the jar was damaged. We placed return request immediately on Monday 16 Feb 2015. Flipkart accepted the fault with shipment and delivered a replacement on Thursday 19 Feb 2015. We were shocked when we looked at the shipment. Topmost Flipkart packaging was damaged from edges. Philips box packing didn't have any polycover and what we saw next was a total surprise to us. Philips Box was totally damaged from all the sides.Taping was dirty and unfinished seems to be done by some unprofessionals. It seems that Flipkart guys opened original Philips packing, repacked and delivered the product to us. With such frequent replacement request we are sure original products are being replaced with duplicate/defective products. When we talked to Flipkart executive they are happy to replace this product for the third time and provide us with a another one. They are not worried how this can happen or trying to investigate the issue. It looks like a joined fraud venture where Flipkart is sharing profits from such duplicate/defective products. What if people realise defects after 30 days of shipment. They ll be out of the Flipkart return policy and eventually they ll spend their lives visiting service centers. Online buyers are increasing on daily basis, attracted by low pricing, easy delivery and paymet options.This is a matter of concern. With low pricing and blind buying are we giving away our right to buy original product? I dont know whats next for us with this product. But i would like to raise our voice against such frauds and harassment.

This is in reference of phone lenovo vibe x2 which I ordered online on flipkart dated feb 17th 2015. At the time of ordering there was a offer with the product of battery extender (amount Rs 1999). But when I got the order on 20th Feb 2015, this freebie(battery extender) was missing. At the same time I raised the complaint on phone to flipkart customer care and they promised that the issue will be resolved within 24 hours. I waited for 24 hours but didn't got any call from them. Then today I called them and they again asked for 24 hours to resolve the issue. So, I asked them that I want to return the order as I ordered this because of the offer. To which they said that they will not able to facilitate that as the product is not damaged. Please look into the issue as I don't want to accept the product without this offer. Note: I have the latest recording also of the conversation which I had with the flipkart15 customer care. The complaint number related to this is[protected]

Dear Sir/Madam, I bought d mobile ie moto g 2gen on nov month frm flipkart bt nw i gttng lot of problems on tat like malfunctioning, sd card not showing issues, pls suggest me what i have to do.. Thnks &regards Vikas kadam [protected] Pune

Hi, I have placed an order# OD[protected] for HTC Desire 616 Dual Sim (Pearl White) on 7-Jan-2015 under 'In-a-day Guarantee' delivery and the item was delivered on 9-Jan-2015 with one day delay from seller, WS Retail. Here comes the issue, the mobile was looking okay and working fine for first 2 weeks. Then, it started switching off automatically during call, typing message, browsing web, playing games, accessing any app. After talking with friends, I thought it was compatibility problem with few apps, then I stopped web browsing and playing games. After that, I even went ahead and uninstalled games and apps. There was no any improvement in the performance. As an attempt again, I reset my phone at factory settings. Still there was no improvement. As the last attempt, I have removed the microSD card from phone to see if there is any problem with card that affecting the mobile auto switch. Still there is no improvement and it just keep frustrating me by switching off while on important calls/conferences. It was a defective product from Flipkart. Now the phone is not supporting even calls/messaging. This is kind of fraud for customers with defective products. When I wrote an email to Flipkart customer care, they just responded quite quickly saying because it lapsed 30 days return policy, I need to contact service center for help. It really makes no sense to ask customer to contact manufacturers service center by selling defective product when the product is not used for basic needs properly. It has been irritating and frustrating experience with mobile after paying huge price but the product is really useless with defects. I request flipkart to take this product back and refund my money back. If not, I will have to act legally to penalise Flipkart for selling this kind of products and cheating customers with faulty products. Regards, Nagaraj

dear sir i ordered redmi note 4g phone on 14 th feb for my wife birthday on 19 th feb but todays date is 21 st feb and still mobile not received at my place, while track the path it shows in mumbai from 16 th feb and when complaints to customer executive they dnt have any satisfactory answer and just giving false answers i want to claim for the delay in service pls do the needfull or send me the senior officer number]]thanks anup gawarle[protected]

I BOUGHT MI4 PHONE WITH ORDER NO.OD[protected] AS IT WAS MENTIONED CLEARLY IF PRODUCT IS NOT AS DISCRIBED I CAN RETURN THE PRODUCT AND I WILL GET REFUNDED AS I FOUND VERY SERVIOS HEATING ISSUE WITH PHONE AND ANOTHER INTERESTING IS THAT IT IS NOT AS IT DESCRIBED. BUT THEY ARE REFUSING TO DO MY REFUND ...KINDLY HELP ME OUT GETTING BEST RESOLUTION.

I had placed an order for Rain & Rainbow Printed Women's kurta and it arrived prior to the expected date. But unfortunately the kurta is not of the correct size. I clicked the return button and submitted my reason for returning the product but unfortunately their system says"loading" and freezes. The system is like this since 3 hours. Surprisingly when a customer places an order, the website works fast but the same website assumes snail phase when we return the product. FLIPKART is easy to shop but impossible on returns. Please do the needful to replace my product.

I had placed an order for Frenzy Benita wedges and it arrived on the expected date. But unfortunately the wedges are not of the correct size. I clicked the return button and submit my reason for returning the product but unfortunately their system says"loading" and freezes. The system is like this since 3 hours. Surprisingly when a customer places an order, the website works fast but the same website assumes snail phase when we return the product. FLIPKART is easy to shop but impossible on returns.

Dear Sirs, I had ordered an earphone from (Sony MDR-XB30EXWCIN Extra-Bass Stereo In-the-ear Headphone) which was posted on the flipkart site for Rs. 890 from sellers: Darkhorsestradingco. However after careful inspection of the product i noticed the same to a Chinese counterfeit. This is a case of gross negligence and misleading customers to purchase a counterfeit posing as an original on the website of Flipkart. I tried several hours to get in touch with their helpline number but no one took the call. Thereafter i made several attempts to notify Flipkart about the counterfeit product received by me on their webpage for easy returns but my complaint cannot be completed as the website does not seem to be working properly, a screen shot of which i am sharing. Hence i am forced to make this compliant against Flipkart being the intermediary who have allowed sellers or third parties to sell counterfeit products on their website, along with Darkhorsestradingco for selling counterfeit products posing as original. I am bringing this to your notice because of repeated failed attempts to get through to the customer complaints number flipkart have provided paired with the faulty complaints system which Flipkart have on their website for redressal of customer complaints. My request is to ban sale of such counterfeit items on Flipkart and to put a stop to the abuse to the position of trust which the goodwill of Flipkart has established; as well as replacement of the counterfeit product with the original Sony product. Awaiting speedy response and resolution of the above mentioned issue. Regards Abhishek Roy

As i am speaking in the Lenovo a6000, the receiver cannot hear me clearly. So i have to remove the battery out and then put it in to make my voice clear. Please give me a solution to it or change the handset as soon as possible. Please send me the solution in my email id i.e [protected]@gmail.com...

As i am speaking in the Lenovo a6000, the receiver cannot hear me clearly. So i have to remove the battery out and then put it in to make my voice clear. Please give me a solution to it or change the handset as soon as possible. Please send me the solution in my email id i.e [protected]@gmail.com.

Dear Sir/Madam, I have applied 3 Coverage Filp Cover for Huawei Honor Holly on 04/02/2015 and I have already paid of Rs. 597/- through my credit card but I have received only one (1) cover on 06/02/2015. So let me know why you have not delivered my completed order whereas I have paid full payment. I have complaint about this matter various time to customer care executive but I have still not received my order or satisfactory reply. why, you not delivered my pending order.

The product I ordered was first delayed and then cancelled without my permission . They said As the product was delayed, so they think I would have cancelled the product and thus they cancelled my product on their own . When i called them they said that according policy they cannot give me the product now as its out of stock and once it comes in stock I have to place a new order once again . I kept saying that the product which I "returned" "unwillingly" should be in stock and thus on the website it should have been in stock . But still he kept on sayin his unusual things to pretend that the fault was mine . Flipkart I didn't expect it from you a big thumbs down

Dear Team Greetings of the day !!! I purchase a mobile phone (A50s) Karbon mobile from Flipcart online shoppe date of purchased 24/06/2014, very first month i got problem of incoming calls when ever the calls will come the voice are not clarity I have given a complain to Flipcart costumer care but they have not given correct answer, by one of my friend I got Authorised dealer shop at Abids Hyderabad, after two days i got my phone back with rectify condition, but my problem was not rectify properly, again it started problem with hanging when any outgoing or incoming calls, I have called again to costumer care of Flipcart this time they are not given any good feedback or good response, after some time my phone has Completely hanged I have given it to Authorised dealer on 02/02/15 he Asked me to collect it after one week but I visited today almost after 18 day he asked me to collect by 28/02/15 why is that. Kindly suggest me. Voucher Details: Job sheet No. KUL4TGO001J2143 ASP Name & Address : (AB) UNITED TELELINKS (BLR) LTD ABIDS SHOP NO: 12, GROYUND FLOOR SAGAR PLAZA ABIDS- 500001 Thanks & Regards Abhishek Srivastava [protected]

I have ordered one mobile Redmi Note 4G on 13.02.2015 with fully payment online and they have delivered on 17.02.2015 to wrong person at any other address and i have not received product till now. Still it's not resolved. Order No-OD[protected] Name- Anuj Aggarwal Address- 160, Nandpuri, Aggarwal Market, Kankerkhera, Meerut.UP-250001 Mobile-[protected] Above given address was provided online also with mobile No, But not received any call before delivery and it seems courier boy did not cross verification before delivery.

Order number OD[protected]. Ipad purchased through Flipkart on 4th Feb 2015 and delivered by their seller Emagic for Rs 29990/- Upon receipt found it had scratches and was having trouble signing in. When we called Apple customer care, we learnt this is unit more than 6 months old and already registered in somebody else's name! Request for return was approved on 12th Feb itself Return ID: 14133332 But its already 20th feb and still we havent been able to get refund processed by flipkart.

I ordered MOTO E on Flipkart on 12-feb 2015, got it delivered it on 14 Feb 2015 and within few days the internal display screen broke while it accidentally fell from just few inches on the desk ..is it that fragile ??? and I recently got to know that, Motorola is replacing broken screen for free for their phone users across globe. Now I want Flipkart to replace my Mobile broken screen.

Dear Sir, I had purchased a MotoG Second Gen for my daughter on 02 or 03 Nov 14. Ref vide contact phone no [protected] on the Snigdha Bhatia. This phone became u/s on 01 Feb and given to Ser Centre at Visakhapatnam (AP) for repair within warranty. The Service Centre is not able to make it serviceable nor Motorola is responding to my repeated request. Kindly help me out as my daughter is without a handset since last 20 days and no relief. Also how to file a case against the Co in Consumer Court for this type of non responsiveness. An early reply is solicited Regards Group Captain Rajneesh Bhatia Room No 21 CAMERO Officers Mess Indian Air Force Subroto Park New Delhi - 110010 (M) [protected]

My order No.OD[protected].I PAID AMOUNT RS.999.00 FOR Redmi Note 4G I paid amunt in advance but company not give me products while courier company not informed me and not send me email and mobile call. Please solve the matter otherwise I do complaints top government officials.

Hi, I had purchased a mobile phone on 27th January 2015 with the following details Order No : wsrc[protected] Invoice No : 000386 Batch No : 000075 Model : memd1532b080008 xt1022 (motoe) It is getting heated to extremely high temperature and the battery charge remains to the maximum period of one hour. So I would request you to replace the commodity ASAP. Kindly use the below address for exchanging the item. Thanks & regards, Ravi Appaji #84, Siemens Technology and Services, Keonics Electronic city Hosur Road, Bangalore 560100.