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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47111
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Flipkart reviews & complaints page 1543

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C
choudhary1267
from Dindigul, Tamil Nadu
May 18, 2018
Resolved
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Resolved

Address: 122002

I recently receive Moto g5s on 14th May. I am facing many problems in that phone like overheating and suddenly gone the networks of both sims. Another problem is charging issue, it is very slow.
It is just four days old and getting so much problems.

Today I receive call from flipkart customer care but they told me they can not refund me.

So I want to refund my amount but flipkart care not respond about this.
Jul 1, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 20, 2018
Flipkart Customer Care's response
We will revert on it.
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    D
    Dinesh kumar Jarwal
    from Jaipur, Rajasthan
    May 18, 2018
    Resolved
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    Resolved

    I dinesh jarwal, purchsae samsung j3 pro by prepaid but order was cancelled by flipkart. After conversation with flipkart executive, i again purchase same model by prepaid which was again cancelled. Ans sent message that amount will be credited after 8 days. Again calling with flipkart executive, i again order redmi note 5 on prepaid which was again cancelled after two day. My another order of vivo y53 prepaid order was cancelled. Total 04 not prepaid are cancelled and message has given that amount will be credited with in 8 days. They use my amount for thier bussiness. As they cancell my order consecutevely. This shows how they doing bussiness by my money. This also stresed and disturb me mantally. Also due to lack of money i cant purchase mobile from anywhere as they block my amount.
    Jun 24, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 20, 2018
    Flipkart Customer Care's response
    Duplicate- IN[protected]
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      R
      rizvanimansuri1
      from Korba, Chhattisgarh
      May 18, 2018
      Resolved
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      Resolved

      Address: Kheda, Gujarat, 387130

      Od[protected]
      Od[protected]


      Od[protected]
      Od[protected]
      Od[protected]

      This is my order id, that is cancelled by seller and it shows that refund it processed but still i not got any refund in my account.

      So can you please tell me when it will refund? How much time it will take??
      Waiting for issue resolution
      May 19, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 20, 2018
      Flipkart Customer Care's response
      Duplicate- IN[protected]
      Order ID - OD[protected]
      Acer Predator Helios 300 Core i7 8th Gen
      Model Number - PH315-51
      Part Number - NH.Q3HSI.006
      Ordered it on 13/05/2018
      Received it on 17/05/2018 (today)
      * The seal is already broken *

      refund for order - Comment #3101523 - Image #0
      refund for order - Comment #3101523 - Image #1
      I gave same order two times, both times it was cancelled automatically
      Order id OD[protected]
      order id OD[protected]
      I also ordered acer predator laptop with i5 8th gen.
      But somehow it got damaged by them when it reached to the nearest hub. So i returned it.
      The seller was retailnet.
      I also read about this particular laptop in the review that some of the customers are facing the same problem. They are also packing the product poorly.
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        P
        pradeepsingh221982
        from Bengaluru, Karnataka
        May 18, 2018
        Resolved
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        Resolved

        Address: Bangalore Rural, Karnataka, 562114

        My order num: od[protected]. The product came to deliver but while taking back the old phone. The delivery guy informed it is physical damage in screen. But there is no any physical damage it was scratch.

        But the pick up guy inform it is damage. He spoke one of the helpline number. The lady informed very clearly if is display is working take the old product. But the delivery guy disconnected the call. He called again to helpline informed it is display issue, the lady informed not to pick. He left.

        Why this kind of response. I am customer of flip kart from ling see my history the products i have purchased, who folks are made me to loose hope. Now i trying to reach the helpline customer care number not able to speak any one. So i am going to take this in high escalation.
        Jul 5, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 19, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Jun 04, 2018
        Flipkart Customer Care's response
        As interacted with the customer the issue is resolved now hence closing this case from our end.
        I have applied for the zestmoney emi in flipkart but I have wrongly selected for 18 months for repayments but I required for 6 months only for the repayment but I can't able to contact flipkart for the help kindly help me to change my loan terms or cancel my coupon code

        redmi note 5 mobile for exchange with asus 2 laser 550el phone - Comment #3101477 - Image #0
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          S
          Saumya pandey 06091996
          from Dehra Dun, Uttarakhand
          May 18, 2018
          Resolved
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          Resolved

          Address: Bareilly, Uttar Pradesh
          Website: Flipkart

          My flipkart account has been deactivated and now i want be activate it but it is not activating
          My flipkart account connected with my mobile no. And email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
          Plz solve this problem vastly... Contact no [protected]
          Registered phn no: [protected]
          Email: [protected]@gmail.com
          Jun 23, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          May 18, 2018
          Updated by Saumya pandey 06091996
          Please look into the matter as soon as possible..thank you
          May 19, 2018
          Updated by Saumya pandey 06091996
          I haven't received any call or text from flipkart till yet
          Verified Support
          May 20, 2018
          Flipkart Customer Care's response
          We will revert on it.
          May 21, 2018
          Updated by Saumya pandey 06091996
          Can you please tell me.. How much time it will take to resolve my problem.. I have to return a bag of lino Perros only 2 days are left to return it
          I have a return complain in 6th May 2018 but still it is not happened. As dicussed with customer care team continously they told me that they have no idea about that how many time it will take for return the Item. It was a defective item for which I have already paid.
          Saumya pandey 06091996's [Complaint's author] reply, May 20, 2018
          Nothing but they are losing their customers
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            S
            Sajeevantk
            from thrissur, Kerala
            May 18, 2018
            Resolved
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            Resolved

            Address: Thrissur, Kerala, 680602

            Hello,
            On 08-may-2018 i orderd four products through flipkart worth 4791 rs, the order failed due some king of error but my bank account was debited with 4791 rs. I called flipkart's cc asking about my refund and they told me you have wait 8 bussiness days. The 8 bussiness days is over and till this day (May 18) i didnt recieved any refund or message from flipkart. Please look forward to this problem and kindly take necessary actions.
            *flipkart account details;
            Name:sajeevan tk
            Email:[protected]@gmail.com
            Phone:[protected]
            +1 photos
            Jun 26, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 19, 2018
            Flipkart Customer Care's response
            We will revert on it.
            May 26, 2018
            Updated by Sajeevantk
            hlo, i didnt get any update from flipkart
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              R
              Ranganayakalu Lingutla
              from Bengaluru, Karnataka
              May 18, 2018
              Resolved
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              Resolved

              Address: 560037
              Website: facebook google social media twitter whatapp

              I have purchased we elements marq by flipkart 1.5 ton 3 star bee from flipkart sat, may 5th '18 6:53 pm. I got a confirmation message from a flipkart that product is confirmed. I have paid for the product via online transaction.
              After 15 days i got a message from a flipkart that they canceled my product. All i want is my product get delivered to me for what i paid i am escalated issue to flikart call center people told your order cancelled with my permission order cancelled wrong resolution given to customers may 17 th courier boy called your product delivery 11:30 am but my order cancelled payment also done not resolve my problem order id: od[protected]

              Order details
              Address
              Order id
              Od[protected] item)
              Order date
              Sat, may 5th '18 6:53 pm
              Total amount
              ₹24, 999through bajaj finserv no cost emi
              Lingutla ranganayakalu
              Hno 64 kampli kottal hospet taluk bellary dist karanataka state pin 583132 shankar sing camp near yallama temple kampli, kampli kottal kampli - 583132, karnataka
              Phone[protected]
              [protected]
              Jun 19, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              May 18, 2018
              Updated by Ranganayakalu Lingutla
              I dont understand how supplier can cancel order with out asking user even if they have rights to do that, and the worst thing is FlipKart dont have control on that, Why FlipKart accpting order if cant deliver, i could say flip kart has a worst service on this and i am complete unsatisfying. and after my complain also they are not helping any thing they why flip kart is there in between user and supplier, ...
              Verified Support
              May 19, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                A
                Akshay jotani
                from Surat, Gujarat
                May 18, 2018
                Resolved
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                Resolved

                I purchased acer predator helios 300 (Od[protected] on sale during 13 may 2018 to 16 may 2018 on flipkart sold by seller retailnet. Payment paid through net banking method.
                It got damaged when it reached nearest hub. Now i did some researched and discovered that many customers are facing the same problem. After reading some reviews of the packaging of the product it was clear that they were poorly packed.
                Many customers are facing same problem regarding the same product with particular seller. The price of the laptop is around 70, 000rs to 80, 000 rupees on average. It only shows on thing that products are not carefully packed or poorly packed. Please i humbly request you to look into this problem and hopefully come up with some solution.
                +1 photos
                May 22, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 19, 2018
                Flipkart Customer Care's response
                We will revert on it.
                May 19, 2018
                Updated by Akshay jotani
                My refund is accepted but the money is going to be credited in 6 business days.
                When you guys can take money from us instantly then why don't you refund it that way or in 24 hours.
                This is a clear example of how the seller is using our money for a week or two.
                Verified Support
                May 23, 2018
                Flipkart Customer Care's response
                We would like to inform you that our seller has confirmed that the refund is already initiated and it would be credited in you account on 28th May 2018. Closing the complaint from our side.
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                  D
                  Duskdammudiya
                  from Dornakal, Telangana
                  May 18, 2018
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                  Address: 500059

                  My order no is od[protected]. I ordered a bigger blocks pack but instead i got a much smaller bulding block pack. The same is priced at rs150 in retail market but you charged me rs 550. This is nothing but cheating n duping. Further when iam trying to lodge a complaint it is taking longer periods. May b u r making this to avoid from complaining
                  +1 photos
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                    R
                    from Mumbai, Maharashtra
                    May 18, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110086

                    Dear team,

                    This is my flipkard voucher code [protected] and po id is youfirst[protected], value rs. 10, 000 /- has been expired on 21-dec-17. I was forget to used this voucher on time. This is received me from my company iifl and my emp. Code is c27788.

                    Requesting you please reissue me again and share new voucer in my personal mail id rakesh. [protected]@gmail.com
                    Jun 26, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    May 18, 2018
                    Updated by [email protected]
                    Please provide the complain number
                    Verified Support
                    May 19, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      A
                      aswini Mishra
                      from Mumbai, Maharashtra
                      May 18, 2018
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560100
                      Website: flipKart.com

                      Dear team,

                      I dont understand how supplier can cancel order with out asking user even if they have rights to do that, and the worst thing is flipkart dont have control on that, why flipkart accpting order if cant deliver, i could say flip kart has a worst service on this and i am complete unsatisfying. And after my complain also they are not helping any thing they why flip kart is there in between user and supplier,
                      Jun 26, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 18, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        R
                        Raosure
                        from Hyderabad, Telangana
                        May 18, 2018
                        Resolved
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                        Resolved

                        Address: 500016

                        I booked one mobile with exchange offers. Related this order i got the mail from flirkart sting that order was delayed and same will be delivered on 17th. Next day i got the sms, your exchange item was damaged hence we can't process the order. After this sms i spoke to the flipkart team more then 7 times, every time they promised to delivered by next day. The next day i got the sms your order was cancelled by seller. What is this service.

                        Order id : od[protected]
                        Jun 22, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 18, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          P
                          PRONAB PAL (BIKRAM)
                          from Kolkata, West Bengal
                          May 18, 2018
                          Resolved
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                          Resolved

                          Address: 742123

                          Mera 2 ignou book price 240+240=480 rs product amount not refunded my account. Filapkart is the fraud company. I am so very very unhappy. Filipkart is the distgasting company. May contact kia filapkart castomar to bola refund complite houa but amount refunded nehi hua. Bank may may contact kra to bank bola amount not refunded houa my account say. May not be understanding this problem solv hua or nehi. Filapkart service is the very bad.
                          +2 photos
                          Jun 25, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          May 18, 2018
                          Updated by PRONAB PAL (BIKRAM)
                          Mera 2 ignou book price 240+240=480 RS product amount not refunded my account. filapkart is the frod company . I am so very very unhappy.filipkart is the distgasting company .may contact Kia filapkart castomar to bola refund complite houa but amount refunded nehi hua.bank may may contact kra to bank bola amount not refunded houa my account say .may not be understanding this problem solv hua or nehi. Filapkart service is the very bad.
                          Verified Support
                          May 19, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            O
                            odigeo
                            from Gurgaon, Haryana
                            May 18, 2018
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana, 122016
                            Website: flipkart.com

                            I have ordered this product for my mom on mother's day. But the product is broken the powder is cracked and smashed inside. I ordered around 7-8 products on this offer period but every product comes in an installment. It is not possible for a working person to be at home or office every time as the product comes one by one during the complete week. I want by product either to be replaced or my money back else i have to take it further..
                            Jun 22, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 18, 2018
                            Flipkart Customer Care's response
                            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                              V
                              Vikram Gotwal
                              from Pune, Maharashtra
                              May 17, 2018
                              Resolved
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                              Resolved

                              Address: Aurangabad, Maharashtra
                              Website: Flipkart

                              I had purchased Infinix Hot 4 pro from flipkart but i received a faulty piece. I asked for replacement within 10 days according to policy. But I had not received any replacement from them even after nearly 1 month is over.Every time I contact them they give me a new date and now they are telling me to go to service centre and are refusing to provide a replacement.
                              +1 photos
                              Jun 27, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 19, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                A
                                Akshat Sharaf
                                from Bengaluru, Karnataka
                                May 17, 2018
                                Resolved
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                                Resolved

                                Address: 560048
                                Website: www.flipkart.com

                                Order # OD[protected]

                                Ordered the laptop, which was supposed to be delivered on May 16th 2018. Seller is Flipkart and Retailnet. I already see atleast 15 compliants for thr same product, same retailer and same issue. Per the latest tracking details, the shipment is damaged in transit, like all other complaints. When asked for replacement laptop, I was informed that the order has to be cancelles by me and they will not be delivering the laptop. I ordered for 60, 500. The new laptop is out of stock and would cost be around 85000.

                                Why would I cancel the order and reorder it at a higher price, especially when I know it is a scam. I want to get the laptop at the price I paid. No refund of money.

                                Also, I want to raise a class action lawsuit against Flipkart for the damage they do and make fool of people with their schemes. I am a CA and would like to pursue mental stress and financial distress and would alsp urge to provide me with compensation for the same.

                                I have recording of customer service informing me that the product cannot be delivered. Laos, they have escalated to their grevience department but I know they would not be able to help me like all the other compliants filed on this website.

                                Please help me in the same regard.
                                Thanks,
                                Akshat
                                Jun 20, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 20, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  J
                                  Jatin uthra
                                  from New Delhi, Delhi
                                  May 17, 2018
                                  Resolved
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                                  Resolved

                                  Website: Flipkart

                                  Hello
                                  Why did my order got cancelled if the phone is still in stock..this means that you people are running fake sales hdfc card discounts and all first your sellers accept payments and then cancel the product.you people are cheating customers..and not to forget i had a conversation with mr.krishnagopal in your customer care which once didnt even try to satisfy their customer which is a famous tagline in your app..this is your sellers fault not mine..you should have taken the responsibility to get the product delivered by the seller but instead you insist customer for a fresh order with increased price..its highly unprofessional and pathetic on your part..i will never use flipkary again in my life.. so hopeless your working is.highly disappointed ..useless..
                                  Jun 26, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  May 17, 2018
                                  Updated by Jatin uthra
                                  Order got cancelled fakr sales flipkart
                                  Verified Support
                                  May 20, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    P
                                    Pankaj Gurav
                                    from Bengaluru, Karnataka
                                    May 17, 2018
                                    Resolved
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                                    Resolved

                                    Address: Belgaum, Karnataka, 591124
                                    Website: Flipkart.com

                                    Dear sir/madam,
                                    My name is pankaj. I wanted to order a camera from flipkart.com costing rs 21040/-.
                                    I visited the flipkart's website on 13.05.2018 and after selecting the camera, i proceeded to pay the amount through canara bank and after entering the otp, i clicked the submit icon and was asked for confirmation. I clicked the option pay and after a few minutes... The screen showed internal server error. Today morning when i checked my balance amount in my sbi account, rs 21040/- has been deducted but the flipkart website displays that payment not received.
                                    Will the amount gets credited back into my account or not as the company didnt receive the payment amount.
                                    Jun 22, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 18, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      R
                                      rsekarraj
                                      from Bengaluru, Karnataka
                                      May 17, 2018
                                      Resolved
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                                      Resolved

                                      Address: Salem, Tamil Nadu, 636004

                                      We have ordered items Order ID: OD[protected] Dt.01.04.2018 Rs.28831/- Through flipkart. Out of 7 Items, 4 Items for a Value of Rs.8252 have been rejected and returned back to flipkart on 14.04.2018 . The flipkart also confirmed that the item has been received at their end.

                                      Refund amount yet not credited to my Bajaj finserv emi card.
                                      +3 photos
                                      Jun 2, 2018
                                      Complaint marked as Resolved 
                                      refund Details received from flipkart.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 19, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      May 25, 2018
                                      Flipkart Customer Care's response
                                      We would like to inform you that we tried reaching on [protected] & [protected] but we were not able to reach you. We have sent a resolution mail to your registered email Id: [protected]@gmail.com. Hence, closing the complaint from our end.
                                      Verified Support
                                      Jun 08, 2018
                                      Flipkart Customer Care's response
                                      Customer raised complaint regarding product refund, we have interacted with customer and informed refund is completed from the seller end. Customer agreed hence closing the case from our team.
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                                        S
                                        Siddhi Powle
                                        from Mumbai, Maharashtra
                                        May 17, 2018
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 400705

                                        Hi team,

                                        Recently i have purchased asus zenfone 4 selfie mobile from flipkart, but the product is defected. There are so many issues. Issues i am attaching below. So i gone for return the product. But there i got only one option i. E replacement with the same product. And i am really disappointed with the same product, however i requested your executive to exchange with asus higher version amount and balance amount i am ready to pay. But they are saving we can not exchange the same, we only can replace it. But i really dnt want the replacement.

                                        I am ready to pay the extra amount of the asus other model mobile. But they are not giving me and if it is not possible. Then you can take your product back and process for refund.

                                        Issues of the current mobile:

                                        Processor is slow, mobile is hanging if i am opening any one app. And major problem is battery is drain out like anything.
                                        If i am opening one app and i am going back to home mobile get freez and only wallpaper i can see and after few second one one icons pop up.

                                        Order id: od[protected]

                                        Please do the needful.
                                        Jun 27, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 18, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Return two times.. Second time they will refund
                                        Verified Support
                                        @Flipkart Customer Care's... Please revert me asap..
                                        @Flipkart Customer Care's... this is really unexpected behavior from flipkart. they called me almost 11days later saying we can replace your mobile with the same model. it seems flipkart doesn't have value of customers.
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