[Resolved] Flipkart — Non-delivery of product & now flipkart deliver show marked to: order reject | |||||
I ordered the product from flipkart on 31st may 2017 in summer offer with 10% discount with credit card and then the whole issue started. As usual flipkart started the packing & shipment process then the whole drama process of flipkart. Shipped the product, delivery person come with arrogant behavior without checking just said your imei number is not matching with the imei number he got and took the product back. I called flipkart for that & they said we are rescheduling your delivery & provided me the number of courier boy to call him & ask him to deliver the product. When i called the delivery boy he clearly refused to deliver the product. Then again called to flipkart for his behavior and then they assured i will get product tomorrow that was saturday. Received a message in saturday morning that your product will be delivered today but again undelivered till evening. At 6:00 in evening i again called flipkart then they assured me i will get product on sunday that is today but in morning i received message that cancelled: our courier partner has confirmed that the delivery of samsung galaxy on nxt... With order id od[protected] was not accepted. When they have not tried to deliver the product how can they cancel the product by them self, is there any new policy flipkart to deliver the product in mid-night at 2:51am (Find the image attachment). Does this is not cheating from flipkart. If they don't want to deliver the product then why they take order & provide offers like big billion, 10 year sale, summer sale. Is there any one from flipkart higher department who can answer this either calling me or saying we are working on this. What about customer satisfaction or is it business to money. No customer satisfaction. Was this information helpful? | |||||
Jul 21, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. May 29, 2017 Akshay Kamat's response Product is not book but cash is debited my acaunt
Verified Support Jun 20, 2017 Flipkart Customer Care's response We will revert on customer complaint.
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Closed the flipkart.they are making fool of customer