Flipkart Complaints & Reviews

I have placed order in flipkart and received used product. So requested for replacement of the product. Now i observered system is very slow and heating issue.

Now i am looking for return my product and will place new order. Now order status is replacement approved on 26 july.

I contacted flipkart more than 5 times but no use, still issue not resolved. Please help me on this.

Maxi deo delivered on 21 march 2018 out of two used one of them and 2nd one is used from 30/07/2018 but i find this 2nd maxi deo is duplicate there is no smell like first one tis is my complaint against the product - order id[protected] order date sun mar 18 2018 deliverd date 21 mar 2018 maxi deo is duplicate not having quality as they describe about this product but out of two deo one is orignak

Dear sir,

On 01.08.2018, i made online payment (Ref. No.[protected]igaebsgtv9) to flipkart through netbanking. Amount is deducted from my bank account but still order was not placed.

I did not expect this from flipkart but it did with myself. Kindly ressolve the issue whatever it was either server issue or anything else.

Kindly look into the matter and refund my amount or get placed my order on flipkart.

Regards

I did an online payment on flipkart. order was not placed . and i didn't get my money back. flipkart should be banned . its a fraud. and flipkart customer service is worst . Go for amazon people. and never go for online payment on flipkart. i will place an FIR against them if the issue is not resolved soon.

The note on side of the payment option said that if the order didn't get placed then amount will be refunded immediately. But sad flipkart, you will always be a lier. i am also attaching the photo. so you can see, flipkart customer care. you don't have your own portal to resolve issues. At least come here and see.

Transaction made through phone pay
Trannsaction id: c1808011138038922363263
Order: 2 pack of recron pillows and 1 set wet wax.

Made payment through phone pay. Ordered recron pillows and set wet wax. I didn't get any order status in flipkart but payment was successful through phone pay. Transaction id: tx[protected].

Please inform what is the status of my order and payment.??...

@flipkart (https://www.flipkart.com/) is a big cheater. They are doing fraud with customers by not issuing the refund for returned/cancelled orders.

I have placed an order-od[protected] of amount 2082/- on 02 june'2018 from my flipkart account 'meerut. [protected]@gmail.com'. I had ordered 3 items (694*3 = 2082/-) of amount 694 each in this order and cancelled two items on same day on 02 june' 2018 and returned one item on 01 july' 2018. But till today i have not received refund any of these items of 694*3 = 2082/-. I am continuous following up with flipkart customer care more than one and half month but flipkart is harassing me by not issuing the refund.
Flipkart customer care executives are only giving one reason from last 1-1/2 month i. E. Give us 48 hours to resolve the issue because of technical error, unable to process the refund.

Please help me to get my refund for this order.

Shruti gupta
[protected]

I ordered philips bhs 386 kerashine protection hair straightener and berina hair spray on[protected]. I placed the order and payment of rs.2452 on pospayust[protected] at flipkart payments txn#[protected] was done using sbi debit card. Money has been deducted from my account but i did not get any order confirmation mail or message. Please refund the amount. Two times this happened with me, very disappointed. Try to improve such issues regarding payments.

My name is victor maity, a flipkart customer. Flipkart account number [protected].I was bought a lyf flame 8 battery from flipkart, order ID OD[protected] was shipped and delivered by friday, Jul 27, 2018. By Delhivery.

I received the package, but there was no battery, that was empty.
I complained to Flipkart, they told me to wait for 4 days, after it I call them and they refused to fefund me.

Order id od[protected] placed and received a repaired mobile set of intex ime no [protected] handset hsn/sac 85171290 dated 16th june 2018. After some time buttons were not working when we visit the complaint centre at gtt karnal road they say the mother board is repaired and it will not be covered under warranty. When we contact to flip cart they say it is not possible

I have purchased it it said that it is of good quality and last for long but in few months is got destroyed and it is on warranty and no nike service station is accepting to repair they told to give it back to flipkart they'll repair or exchange with the same product but when i started to contact with flipkart they didn't gave any response
So i request to call me on this number given below [protected] and the number used to sign in is [protected] so please try to contact me and tell me what to do

Sir I have made pre paid order of sparx sl 111 women wear shoes on dated 27.07.2018 and delivery is made on 30.07.2018 but in delivery I did not get the same product as I booked but there is one Different single shoe which is also in very bad condition.

I'm a permanent customer of flipkart and buying product since a long time but this is the first time worst experience I got from flipkart.

I also made complain to flipkart representative but till now there is no resolution. Kindly look into the matter and resolve as soon as possible.

Now I'm hoping my issue will resolve if not I have to go to the consumer court.

I ordered a mizco dz09 black smartwatch from flipkart. When the watch was delivered to me, it's camera was not in the right place and when i returned it from flipkart, second watch had a display fault. Its touchscreen was not working properly and the icons in the display were blurred. The color of the watch was not black which i ordered. The second time i want return the smart watch, only refund option is being shown on the return menu. I don't want refund of the watch but i want the replacement of the second faulty smartwatch that was delivered to me. The smartwatch was sold by rama cassettes industries, shop no. 786, lajpat rai market, delhi 110006, new delhi 110006. Product name mizco dz09 smartwatch. Order id 07ajjpa8558r1zf. My delivery address is mukesh kumar, 139, highway regency township, tundla, firozabad, uttar pradesh. At the end, i want to say that i want replacement of the watch not refund or else strict action will be taken on flipkart and the seller who sold me this faulty smartwatch.

Order id - od[protected] replacement of moto m 64gb - i am greatly disappointed with the management of flipkart. I had ordered so many items and prepaid cash using online for all the items but when i got the moto m it was defective in battery backup. I had sent email complaining about replacement request the item on 28th july, 2018 to which i got a reply from flipkart.com on same day itself that " your request for the return has been accepted. After that i got call from flipkart service staff to troubleshooting process and i followed their instruction and stated to use. After a day there is no changes in the phone as battery get tin dry very soon and i am facing the same battery issue. Again this process went 4 time and still flipkart people unable to solve the problem.

!!! Hence my order for replacement of the above has been cancelled!!! I want to make a complaint regarding this because i am not happy with the service and as well as i am concerned that this might happen in the future orders that i make worth the flipkart.

Hello sir/mam,

I am facing an issue. I bought an ac (Hitachi 1.5 ton 3 star bee rating 2018 window ac - white) from flipkart. But this product is not working properly. Issues: ac cooling issues ac electricity consumption is alot more than a 3 star ac.
As per flipkart mention in one of question and answer board related to this product that "it consumes 300 to 350 units electricity per month (I[censored]ses 10-12hr daily) according to climate." but when i used this ac, its consuming around 850-950 units electricity per month (I[censored]ses 6-8 hours per day)

Note: i don't even know that if that ac is one star or 3 star, because the star tag is missing on ac.

noise issues

Info:
Ac delivery date: 30 june ac
Installation date: 3 july
Ac return request: 8july
Order details order id:od[protected] item)
Order date:thu, jun 28th '18 3:08 pm
Total amount:₹25, 499through credit card-emi

When i requested return, they told me a hitachi service technician will visit. But on first visit technician did not check it properly, i even insisted technician to call his senior and check again. But technician left without even check all issues and seller rejected my return request.

I again called flip-kart and again asked for return and they schedule a technician visit. But this time, technician did not came. I waited for 4 days but no technician visit, they did not even update me that technician will not visit.

They have schedule 4 technician visit, but from last 4 time no technician is coming to check my ac. From past 24 days i am suffering.. Calling flipkart daily and then wait for technician visit. But till now, neither technician visited to check my ac nor any valid resolution provided to me.

I am calling flipkart again and again. But still no solution, they are making excuses every-time, i am feeling mentally tortured now and now l am literally feeling cheated by flipkart. I don't know what to do now.

I just want my money back. Please help me out. If you need any other information, please notify me. But please help me to get my money back, i don't have any further option except complaining here.

My ipro 1400mah power bank is not working, i can't find ipro service centre in near my place, please send a new one and replace to my address,

Address: 2-43/30, ootpally, sharada nagar, shamshabad, hyderabad, 501218.

Invoice copy link
https://drive.google.com/file/d/0B0zC8zvG__q9XzVKN2tfQjF3S1VxQnRWVFlneGo0WTQ4WWk...⇄

Thank you flipkart.

Fraud company
In terms and conditions it is mentioned about dent and u rejected my phone on the basis of scratches i want to know about the dent in this phone. I[censored] use phone with cover only after 5-6 days there r dots on the back side of the phone and what u want for exchange a brand new phone from the market because the only phone that don't have a single scratch. And why i would exchange my phone if it is brand new. I will change the phone that is minimum 1 year old or more and in 1 year there will be scratch on the phone.i will not keep my phone on the flowers so it would not get a scratch in his entire life. I want vivo v9 youth with this exchange offer.

I bought grocery from flipkart on offer sale, 5 packs of 5 kg dawat basmathi rice (Broken) for 29 rs each, but when they came for delivery the gave me only 2 bags and asked to accept incomplete order. I said to reschedule the order and get back with all the items, they agreed at my home and left, later after an hour i got a message stating that my order is cancelled. I tried to call the delivery guy he did not pick the call and even rejected the call without speaking lot of times... When i contacted customer care they said it is my fault that i did not accept the incomplete order. They have not said to me in advance that the price of the offer was by mistake and the offer will be reduced to 2 packs instead of 5 packs. I asked for initial resolution of reinstate the order but the said no you have to place fresh order with new prices. They are giving big advertising and cheating people like this. I request to please look into this matter of cheating people with fake advertisements. Need resolution for my issue.

This is for your information that I purchased a washing machine from Flipkart against order No.OD[protected] on 18th July which I received on 23rd July, 2018.
After that technician visit on 26th for the installation then he found that machine is damage internally & suggested to us for the replacement.
As per the flipkart policy I have raised return request & refund my money back in original payment mode but suddenly return request rejected on 30th July, 2018. I called to the customer care then they said today technician visited your home and resolved the query. I was surprised that without visiting the site, they mentioned that problem has been resolved.
Again I raised a complaint in flipkart through call to customer care and now again my online status is showing requested further 7 days is showing in online portal
I am very surprised, flipkart is doing this type of casual approach and pethatic services to their valuable customers.
I need my money back & in future, I never to any order to flipkart.
My Name : Naveen Singh Gosain
Mob : [protected]

I have ordered yu yunique 2 phone on 20th of july 2018, it was supposed to be delivered by 24th july 2018. When i asked on the toll-free no they said the product be delivered by 25th july 2018, after that they said 27th july 2018. The complaint handling team gives the fake assurance of product delivery, by saying yes you will receive the product please don't cancel the order.
When called the delivery person from ekart he disconnected the call and till date his no. Is not reachable. Ekart please hired the hired the people who at least have basic sense and honesty towards the job.
Still, i have not received any sure mail or message from flipkart.

This is matter of wrong invoice. August 9, 19 2017, i had purchased a Acer Aspire R11 Pentium Quad Core R3-131T-P9J9/r3-131t-p71c 2 in 1 Laptop (11.6 inch, Light Blue, 1.58 kg) and IMEI number is – NXG0YSI[protected]. I have invoice of this laptop in which IMEI number is:[protected]. My order id was-Order ID : OD[protected]. On July 10, 2018 I was facing problem in my laptop then i wanted to go to service center but when I check there is mis-match IMEI number and it would not be considered for my laptop warranty. Then July 11, 2018 i have registered a complaint on your call center. my complaint has been registered, where i have received an email [Incident: IN[protected]] with the same wrong invoice.

I again registered a complaint, lipkart team raised one more incident IN[protected] and mentioned the below comment.

*******************************Below is comments from flipkart via IN[protected] *************

Hi,

Order id- OD[protected]

Thank you for your time on the call.

We are sorry for the trouble caused to you.

Please send the product to the address listed below and mention the following details on the outer package:

Order ID: OD[protected]
Return ID:[protected]
Address: SND WAREHOUSE, SHED NO: C1, DOOR NO 4/195, REDHILLS-AMBATTUR ROAD, PUZHAL VILLAGE, 600062, Chennai[protected] Tamil Nadu

As soon as the seller receives it, they will refund ₹ 22240/- and it will be credited to your bank account within 2 business days
after initiation, as per standard banking procedures.

Please pay the courier charges and reply to this email with the amount you paid for the courier. The courier charges will be refunded to the Gift Card section of your Flipkart account within 24- 48 hours once you've done that. You can check the balance and validity of your Gift Cards here: http://fkrt.it/bqrfRzNN

"

********************************************************************************...⇄

As they stated above I have sent the product to specified warehouse with the order and retun id but warehouse refused the product even after 5 attempts.

So daily I am calling flipkart and asking for next steps and resolution.

Below are the number of incidents have been raised so far for the same complaint but not got resolved since 11th July 2018.

IN[protected]
IN[protected]
IN[protected]
IN[protected]
IN[protected]
IN[protected]
IN[protected]

Daily I am calling and explaining the same issue from the scratch who ever picks the call. At some point of time flipkart customer support is disconnecting my call. I have escalated this issue twice to senior level and had 1 hr long calls and they assured me that the issue would be resolved in 24 hours (on 23th July, 27th July ) but no action taken.
The resolution date is getting postponed almost on a daily basis since 11th July. Please escalate this issue to top level management and I need to know the action taken care by flipkart since 11th July with respective to this issue. This is very frustrating. Please resolve this issue ASAP.