[Resolved] Flipkart — payment deducted but order not placed | |||
While trying to order redmi note 7 pro yesterday, payment was deducted but got an error message later. Could not find anything in my orders section also. Tried to call customer service atleast 100 times in last 30 hours but always busy. Got below message from my bank Inr12, 799.00 debited on credit card xxxx on 22-may-19 Raised an incident: in[protected] but no update yet. Raised the issue on various social media platforms but no response yet. This is really frustrating and one of the terrible customer experiences. Can i get my refund back? Mishu [protected] Was this information helpful? | |||
Jun 25, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 24, 2019 Flipkart Customer Care's response Customer raised a complaint stating that the amount has been debited from customer account, however, the order was not confirmed. We would like to inform that the seller has confirmed that the amount has been reverted back to customer account. Hence, closing the complaint from our end.
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3 Comments | |||
Comments
Your logistics partner denied and failed to provide service in our areas Akola bypass and saying that the delivery should be taken by myself and distance is outside of his area
Reply
Hi,
I've paid for a product during a sale and it is supposed to be delivered on May 17.
I've been contacting Cx Care and they keep saying 1 buiness day which never ends!
I request you to please look into this and have some Justice done in this case!
Thanks,
Varun
I've paid for a product during a sale and it is supposed to be delivered on May 17.
I've been contacting Cx Care and they keep saying 1 buiness day which never ends!
I request you to please look into this and have some Justice done in this case!
Thanks,
Varun
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