Flipkart Complaints & Reviews

Address: 600001

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Flipkart customer support has been notified about the posted complaint.

Jul 30, 2017

fashion ramp's response My flipkart account connected with my mobile no . it's not connected with email and when I enters the mobile no And password he saw me Account is inactive contact the customer support to reactivate
it. Pls solve this problem vastly
mobile no [protected]
mail I'd milu.[protected]@gmail . com

Aug 07, 2017

Updated by DineshWilliam Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

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U

Ummulkiraam

from Mumbai, Maharashtra

Aug 7, 2017

My account is noy getting activated it shows contact call center plzz help to solve my problem.please do reply how to activate my account.thank you.I m not able to login or sign up...plzz rply..or post call center number.I have placed an order for an item.it shows its not activated
So i wanna activate my account.rply as soon as possible...thankx

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F

fashion ramp

from Kolkata, West Bengal

Aug 7, 2017

Please activate my flipkart account.
my register mobile no [protected]
mail I'd . milu.[protected]@gmail . com
Thanks

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Website: Flipkart

Dear sir/madam,
I have puchase two mobile by flipkart on no cost emi offer. That time i check online emi was less but now on my credit card is shown extra cost of emi. And one mobile was deliverd on wrong address after that flipkart return my money but mobile emi is continue with extra interest on my credit card. But i have purchased item on no cost emi offer time. Please resolve my problem as soon as possible.
1. Product : lenevo vibe k5 plus
Order id :- od[protected]
Complain :- mobile deliverd to wrong address and money refunded but emi
Is continue on my credit card with interest.
2. Product : lenevo vibe k5 note
Order id :- od[protected]
Complaint :- i puschased on no cost emi but emi cost is included on my credit card.

Sep 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 13, 2017

Flipkart Customer Care's response We have interacted with the customer,
1. OD[protected] : customer have not opted for no cost emi, reg emi have been opted, hence mail sent regarding the same stating bank will charge as interest and requested to contact the card issuing bank.
2. OD[protected] refund already completed (complete amount), back to source, interest charges if any have been charged, customer need to get in touch with the bank. Refund confirmation sent with ARN number, and closing the case.

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V

Vansh Deep Sharma

from Srinagar, Jammu and Kashmir

Aug 7, 2017

On 30 th july devilery man has come and it dont has a swipe machine with it and i call for enquiry in customercare no they has said me that the devilery man has swipe machine

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Address: Bangalore, Karnataka

Flipkart cheated me on a product i purchased from them. The product is tamper glass mobile screen protector. I purchased a samsung mobile j3 pro along with screen guard. But when i went to the mobile shop to fix the screen guard on my mobile i got to know about the cheating. I called up several times to complain about the same to flipkart but didn't got a solution for the same. They were like supporting the cheater vendor not their customers.

Sep 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We will revert in this complaint.

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Address: Hyderabad, Andhra Pradesh, 500016

I have bought a small study table for my son, but quality i have received it is very bad product and it's unsafe because of sharp corner and edges. Actually it is totally different from product i have seen and order.

I have escalated it twice but everytime they gave me false commitment and reject my refund request thereafter. Even they don't brief about the reason of request rejection.

Please help me

Sep 11, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We are unable to find order details. We request you to get in touch with our toll free number[protected].

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R

Raju siraboyina

from Hyderabad, Telangana

Aug 7, 2017

I ordered and received of puma sandals.My order id-OD[protected] through ecart logistics.I had ordered size no 8 which is small in size.The payment had already done.So I request you to change the 8 number size replaced with 9number size.Please send me the same colour and someone to pick the unused sandals from my delivered address.

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T

toney007

Aug 7, 2017

I buy one mee mee musical walker but the music system is note working. So i need to get it chance or make it repair. Please do the needful. Thanks

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A

Arun Arun Ankith

from Bengaluru, Karnataka

Aug 7, 2017

I don't need this prodect

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R

Royalskutti

from Sirsilla, Telangana

Aug 7, 2017

Due time is completed.we are getting out of delivery messages daily... But not yet received our products even though I called to partner num

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Address: New Delhi, Delhi, 110002

Website: flipkart.com

If i go flipkart app and choose my order
They told looks like you do not have any orders start shopping. I have lost my invoice and my phone not working. My phone is in the warranty period. So, i want the duplicate bill for my handset (Redmi 3s gold 16gb) my order id is [protected]. My email id is jaya. [protected]@gmail.com
Their is request option for bill in the flipkart website. So that i request you to please send me the bill of my mobile handset.
Imei - [protected]
Sn - 13481/20261249
Please send the bill in my email id.
Urgently

Sep 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We are sorry. We are unable to find any order details. Request you to get back to our toll free number[protected] with your registered contact number.

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Address: 760001

I ordered asus zenphone 5 gold 16gb and got delivered on 12th july 2017. From the day1 original charger is not working. I raised request for replacement of the same. Technician came and told us that flipkart have given you a second hand phone. He told to go to some near by store to get a new charger. When they denied, he informed us to goto nearest service center. Which is 300 km from my home. The ticket raised within 5 days of delivery the phone. After that i raised another replacement request and that also denied as the the phone was dead when the delivery guy came. If the charger is defected, how the phone will be in on condition.. After a lot of complaints, on aug 6 i got a call from flipkart, she put my request for refund. Now the so called technician will come to pick the phone and check the phone.. Seriously i am feeling fooled and cheated by flipkart.
Order id: od[protected]

+2 photos

Sep 10, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 06, 2017

Updated by snehamayeet I ordered a asus zenphone 5. Gold, 16gb.
Product delivered on 12july. The phones charger is defective. After raised replacement request, technician came, told that flipkart provided u a old charger. Goto nearby some stores to get a new charger. When these stores denied to provide a charger, he tell us to go to near by service center which is 300 km away.
I raised this issue within 5 days of recieving the product. The request was cancelled after technician visit. Without resolving the issue, replacement request cancelled. Again i raised a replacement request through customer care executive, that is also cancelled as ekart guys told the the device should be in on condition for pick up. After merely 10 complaints, on 6th august i recieved from flipkart, they offered refund of 499 for charger. I demanded full refund of my product. She accepted the request for full refund. Again the so called technician will visit, if he will be able to sort the issue by repairing the phone, he can otherwise he will take the old product with him. If he again will tell my mom to go to asus customer care, i will rather tell him to just take your product with you, we dont want any refund or any replacement from you. Just take this old repaired product with you..

I am feeling fooled and cheated by flipkart.
This will be my last shopping from flipkart.

Order id od[protected]

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 10, 2017

Flipkart Customer Care's response We have initiated refund. Closing the complaint from our side.

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M

Manne Rajeev Phaneendra

from Bhubaneshwar, Odisha

Aug 7, 2017

My flipkart account is connected with my phone number [protected].Please help me to reactivate my account.

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I

Ida Paul

from Kovilpatti, Tamil Nadu

Aug 7, 2017

Hello I'm from Tamil Nadu .I placed my order(denim women jacket)on july 28.My order number is OD[protected].I need it immediately today or tomorrow morning.Kindly do it this to me.

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R

rpnar

from Roorkee, Uttarakhand

Aug 7, 2017

I would like to complain about the service in Flipkart. The one who brings the courier is usually very rude. And always proud. And always doesn't have change.
How can they expect us buyers to have change every time? This is not acceptable

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I

Ibrar Ul Haq

from Bandipura, Jammu and Kashmir

Aug 7, 2017

Sir I take Redmi note 4 from your shop in 13-03-17 but my phone battery don't give full response.sir my phone warranty is one year.sir I want to replace my phone. So please help me

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S

shubhaam kalra

from Delhi, Delhi

Aug 7, 2017

Apke flipkart se muje call aaya tha 1 month 15 days phle ki muje refund diye ja ra h jiske liye m apko kafi din se call kr ra the 1789 rs muje apke account department se call aaya tha ki apka refund apke bank account me 7 days me aa jayega jo ki abhi tak nhi aaya hai ...plz call me [protected] and [protected]
flipkart wale koi kam nhi kr re hai

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The Codless phone was ordered on 09.07.17, delivered on 15.7.17 but intially for 7-8 days the outgoing calls were functioning, but now no outgoing calls are connected, though the line is working, incoming calls are functioning, intercom is also functioning. Please suggest or replace the same with another

Aug 06, 2017

Updated by bilhari The Codless phone was ordered on 09.07.17, delivered on 15.7.17 but intially for 7-8 days the outgoing calls were functioning, but now no outgoing calls are connected, though the line is working, incoming calls are functioning, intercom is also functioning. Please suggest or replace the same with another

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Address: Kolkata, West Bengal, 700094

Website: Flipkart

This is to confirm i, sibaji basumallik ordered a mobile and other accessories worth rs.10976 today at 10.38am via net-banking from flipkart. It failed to confirm order but when i checked my bank statement i found that rs.10976 has been debited. The associated transaction id. Is tx[protected].
Please see to this and either confirm my order or refund the amount to my bank account as fast as possible.

Sibaji basumallik

Sep 11, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected]
Email :- [protected]@flipkart.com

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Address: Bhopal, Madhya Pradesh, 462022

Website: Flipkart

I purchased a set of lenovo k6 power from your site near about in february and firstly it was working well then suddenly the 2nd sim slot started showing problem, there was sudden disconnection of the sim in 2nd slot frequently.
Then i took my cellphone to the service center there the opened it to check if there is any problem and it was found that 2 screws were missing even though my cellphone was opened for the first time...
I need you to let me know what steps you would take to sort my problem.
The problem of 2 screws missing on the new set of cellphone

Sep 8, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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I ordered the book ias (Pre) 16 years's solved papers worth rs 370. But i got another product by arihant publishers, map the snap.
It is very depressing...
If you dont have the right product in stock, you should not send the wrong product.. You should not disappoint your customer by these type of activities.
I am not going to order any product from the next time through flipkart..

Sep 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: New Delhi, Delhi, 110019

Website: www.flipkart.com

I ordered moto g5 plus (Lunar grey) on 4th august, 2017, friday. My order id is od[protected]. I made a payment through net banking but my order is not showing in 'my orders' because of which i am unable to track its shipment and payment.
I am not able to talk to any customer service executive as all are busy

Please look into the matter.

Thanks

Sep 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We had interacted with customer's father on As customer says he have ordered a product and it was not approved Apologies for the same and As per the details checked we have not received any payment confirmation Requested to check with bank customer agreed and closing.

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I recently bought moto e4 plus model (15th july) to gift someone. I had high expectations from this model with the kind of configuration it supported as compared to other phones in the market. But phone had started malfunctioning within 20 days. Its touch is not working properly, sim card tray is not detecting the sim, its overheating while charging so much. So in the nutshell phone is total crap and complete wastage of money. I didnt expected this from motorola brand at all.. Though i have using moto g previously. Please replace the defective piece. As nothing is working in this phone.
When i went to serive center with the same they asked me for th invoice.. But flipkart didnt sent me the invoice even. Upon calling flipkart customer care there is no option to talk to some executive directly. Instead they will call u back.
Due to above missing invoice am not able get this phone checked at service center either.
Somehow i got call from flipkart they are saying that they dont have option of sending the invoice either.. What kind of customer support is this from flipkart... Totally disappointed

Sep 11, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response customer complained that product is defective. We interacted and apologized for the issue and informed to contact brand as it is out of policy. Hence closing the case.

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Address: 303021

Website: www.flikpart.com

I had ordered moto e4 (Order id od[protected] and received the product on 15 july in jaipur.

I ordered this product for my mother and send the product to my hometown.

After that my mother used it for few days and complained me regarding some voice and network issues. When i reached my hometown then i myself verified the problems in the handset and researched on motorola's website and found out that voice and issues related to the network are a common problem with moto e4 plus and many other users are facing same problems.

However during all these events the return period for item was lapsed.

Then i requested flipkart's customer care center to register my complaint to initiate a complete refund request for the handset along with rs 350 extra which i spended on cover and screen gaurd, as it was a totally defected product.
To which they refused bluntly.

Therefore i want to complain against flipkart for such an irresponsible and unacceptable behavior.

Sep 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 10, 2017

Flipkart Customer Care's response customer complained that product is defective. Apologized and informed that 10 days of replacement policy is over and no return can be processed. Asked to contact brand. customer denied and dropped the call. Hence closing the case.

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Address: 613403

We have received a request for your order with txn id:tx[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly.in case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.

Kinddy refer above sms. I have not received my payment back to my account. Kindly do at as early as possible,

Sep 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected]
Email :- [protected]@flipkart.com

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on this.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We are sorry to hear that your order didn't go through. This is because the seller has not received the payment for the order that could have happened due to a system error.

If the amount was debited from your account, we'd request you to kindly get in touch with your bank on the number mentioned at the back of your Card.

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Address: Jamnagar, Gujarat, 361008

Website: www.flipkart.com

My following order id ib flipkart od[protected],
When i saw the battery cover there is written mrp 689₹ and in bill was taken amount 850₹ with me cash and shown in bill battery values is 999₹. Why did you take 310₹ extra? There is shown gst but in company tags mrp 689₹ with all inclusive tax.
And also getting bettery quality issue, it did not charged more than 84℅.

+1 photos

Sep 10, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We will revert in this complaint.

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Address: 600084

Website: www.flipkart.com

Vu 80cm (32) hd ready led smart tv not delivered but mail received delivered

I was ordering tv on (4th aug'17), they promised to deliver on 5th aug'17. But they haven't delivered.

They give document the product was delivered, but i haven't received

Here i attached invoices

Kindly do needfull

+3 photos

Sep 17, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: Raipur, Chhattisgarh, 493118

My flipkart account has been deactivated and now i want be activate it but it is not activating.
My flipkart account connected with my mobile number. It is not connected with email and when i enters the mobile number and password he saw me"account is inactive contact the customer support to reactivate it"
Please solve this problem vastly..
Mobile no-[protected]
[protected]@gmai.com

Aug 6, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: Thane, Maharashtra, 421301

Website: [email protected]

On 15 july order placed blackberry bold 9900
Item delivery on 19 july — item unpacked and inserting sim card
After that handset showing insert sim card — sos error.
For confirmation i have inserted several service network provider such as vodafone / airtel / tata docomo / idea.
Complaint raised on flipkart on next day.
Techinician visited on 28 july... But problem cant resolved...
Again complaint raised on flipkart on next day...
Flipkart customer had given advise about blackberry service centre in thane.
On 05 august visited krishna electronics thane blackberry authorised service provider. But answer from them was cant provide service right now..
What to do sir because handset is useless for me because handset is used for calling purpose but now also problem cant resolve..
Please help
Contact no : [protected] / [protected]

Sep 18, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: New Delhi, Delhi, 110092

Website: www.flipkart.com/s/contact

I had returned my mi note 4 64 gb mobile rs = 12999 because camera is not working properly also heating problem and flipkart technical person accepted also.
Order id - od[protected]

But he did not returned my money yet now almost 12 days complete i dont know why he is doing such fraud.

I requested to you kindly refund my money as soon as possible

My contact no - [protected], alternate no - [protected]
Email id - [protected]@gmail.com

Aug 5, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.flipkart.com/account/login?ret=

Hi Team,

Why we didn't received any update for my wallet/Balance amount. Kindly share escalation matrix for above subject line issue.

Note: Support Team, Not responded my calls.

Regards
Sanjeevulu B
email ID: sanjeev.[protected]@gmail.com
Mobile: [protected]

Flipkart Complaints & Reviews

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mobile purchase

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flipkart cheated me

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bad quality product refund issue

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duplicate bill of my mobile handset

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received a faulty asus zenfone 5 gold,16gb

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gigaset cordless phone a490

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account debited but order not confirmed - txn id: tx109885088331071001

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lenovo k6 power problem with 2nd sim slot and 2 screws were missing

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ias (pre)16 years' solved papers

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payment done but not showing in 'my orders'

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not get invoice of the product

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faulty handset delivered (moto e4)

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refund on failed orders

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took the more money than the price and item poor quality.

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vu 80cm (32) hd ready led smart tv not delivered but mail received delivered

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my flipkart account inactive to activate

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blackberry bold 9900 faulty item

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mi note 4 64gb

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unable to use my wallet/balance

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