Flipkart Complaints & Reviews

Hi sir,

Today at 12 noon i ordered mi tv 4a in flash sale. Ordered has been placed. Then i got message from flipkart at 5pm that your order has been cancelled by seller due to limited stock availability with the seller.

My only concern is why my order was placed before if they have limited stock.

Order id
Od[protected]

Thanks
Sandeep pachaury

I have ordered a pair of bata sandals with a delivery date of april 17th. April 17th the delivery person called updating me he is not coming in that area today and it shall be delivered the next day 18th. After that no response from courier person. I have waited for 2 more days and then raised a complaint through the mail. Till now no response to that mail. Again 24th april i have opted for a call back service and the customer service executive called me saying ur delivery date has been updated to april 25th and it shud be delivered tomorrow. Again the same day somebody from backend support called me saying it is availble in the pick up centre and i shud collect it from there. When i said then whats the point of all this she replied back saying that its availble in pick up centre if you want collect it from there that too in a lil rude way. I have canceled the order after this

I have been facing this kind of lazy customer service experience from flipkart team very often nowadays. First, they will not have a proper delivery system. Once you bought something you will never be able to get a response from the customer service team. They don't respond to emails and you have to ask for a call back each and every time and they will come back with a bi-hearted reply without no interst. I wonder why such a big brand is not taking any actions to improve their services.

I have never faced any difficulties from amazon till now.

Ordered a vivo phone on 19th april around 05:30 pm. The order got dismissed by sone reasons and money got deducted. From the day 1 i am asking about the refund status and they keep on giving excusues and postponing the request. Noe they are saying they are saying they will delivered the product instead of refund. But now i am so pissed off i dont want that produxt now. Please take some actions.

I was placing order of flip kart security bags on 10th April amounting of Rs.2321. But money has been deducted from by account and order did not confirm from flip kart. I called several times to customer care they always said please wait 8 working day refund will credit in your account. After 8 working day they said please contact to your bank regarding the same. And i called to bank for the same concern and bank has replied there is no issue HDFC bank server please contact to again flip kart. It's passed 14 days and now i am very disappointing. Regarding the same.
Register mobile no-[protected]

Please call me and resolve my issue.
Thanks
Pramod Singh

Sir,

I have ordered a watch worth 17495 from flipcark order no: order no: OD[protected] on 20.04.2018, the basic purpose was to to gift the same on my cousin birth dat in 27th, I have received one packet from flipkart on 24th noon which I collected from the ekart delivery and the delivery boy went away after delivering the materiel . since i feel weight less I opened the same and the material inside was watch worth rs 10 i think and the brand mentioned was timex. ( full payment has been made at the time of booking the order through online )

I called the delivery boy that time itself, but he told the it can be returned through replacement option and same has been updated through same and I have addressed my concerns calling the flipkart customer care

currently I am unable to meet the commitments I was trying to do and flipkart is asking more that 24 hours to get a reply

I am totally disappointed

Hi,

I ordered two products led and ac, and i was expecting the delivery till 21st april 2018, still i havn't received any of them, i am really unhappy with your delivery service. Can you please deliver it today its very urgent.
My order no are:-
1. A/c:-od[protected]
2. Led:-od[protected]

For contact:-[protected]

Regards
Sumit thakur

On 16th April, I was delivered a refrigerator with a damaged package and few rodents in it, and my house was left a complete mess with the delivery. The fridge was and still is stinking and is in my living room! The delivery guys saw all this and simply left without addressing the concern.

I called on the same day to have the product picked up. Instead of realizing the level of inconvenience caused and responding to it promptly, these guys are making me call them multiple times to just have the pickup done. I cannot imagine how long it will take for them to complete the refund. I am waiting for hours on the call just to talk to someone and from the other side i get completely flat responses like "i understand", "i regret", "i am sorry", which are of no use to me.

I have not seen such worst customer service anywhere. They should learn something from Amazon. This ridiculous customer service and their insensitive attitude is the reason for their failure.

Yesterday i received an SMS stating the fridge will be picked up by Mon, 23rd Apr, 6:29 PM. After waiting on the phone for two hours, I was told to wait till 11:59 PM after which they will escalate the issue and they have done it now after I reminded. I am not going to tolerate this careless behavior. I want the refund to be done by Apr 27th as promised.

I ordered a product on flipkart and i got a well packed cover which was empty. The supplier was ganesham. I raised a complaint and they ordered a replacement. They send the product again. But this time it was a worng one and it was damaged. What a pathetic service from flipkart and the supplier. The company should stop the relations with the poor suppliers which will spoil their brand value. For last one month, im trying my luck. Fed up with it.

I am not happy with the flipkart services. It seems to be totally fake service provider. I have purchased mi led 43 and it was added in to my cart and when i tried to continue for payment it stopped for some second and the product became out of stock. I don't know if there is any product added into your cart how it is out of stock. I agree if the item is not added into your cart. But after adding into the cart. Go for out of stock is totally rubbish. A person need some time to add payment as well as i have not get time to add payment in a few second it is going to be out of stock. I am totally disappointed. Cart become out of stock is not good. I waste my full day time with adding this into cart and after a few second it become empty. Now i think never go with flipkart any more...

I have ordered two separate items on different days the adress and pincode is correct and same. One order is redmi note 5 pro order number od[protected] was to be delivered on saturday 21st april but difnt get delivered after lot of enquiry i got message that its misrouted same city and told me to wait till 26th april for delivery.. Another order number od[protected] was to be delivered on monday 23rd april this also is being misrouted and delayed however i have cancelles cancellation of your order - od[protected] order please deliver order number od[protected]Redmi note 5 pro)

Hi,

I have bought a product id "od[protected]" (Voltas 1.5 ton 5 star bee rating 2017 split ac - white). Which is of worth rs 27, 999/- on 25th march-2018. I have received the product on 5th april-2018. The person who delivered the product asked me not to open it until the installation team comes and install. Now the installation guy has come and opened the box the next day and started installation.

While installing the product, my father saw that it was 2 start rating and asked the technician, how come 2 start rating was arrived. Technician picked some story and said it's equivalent to 5 star.

Later on, i called for return of the product. Technician came and uninstalled it.in the app, it stated that by 20th april-2018, the pickup would be done. But till now, no one has come.

The comedy part is, people start calling and state that, by today end of the day they will come and collect it.

But no one comes and we used to hold off all our programs

First of all you cheated me by providing a wrong airconditioner stating 5 star and you gave 2 star ac. Then you are not picking up... What are you doing.

You are a big cheater... I am not going to buy anything from you...

Resolve the request soon, else i would log a complaint against you for cheating me

I have received a defected mobile honor 9 lite mobile from flipkart on 04/04/18. But this mobile is overheating and voice is breaking while speaking with other person on call. Thats why i have requested to return this product, on 08/04/18. But flipkart is continously rejecting my return request. They are simply dragging my request and are wasting my valuable time. I am facing too many problems with this product and are neglecting my request to return this mobile.

Dear sir/madam,

on 21/04/2018 received replacement order OD[protected] but received only one item instead of 3 bottles.
I was again trying to return or refund, the page was reloaded after that my account was not opened, i would contact customer care they said that u r account was blocked, i was shocked.still not resolve my issue. i will mail to customer service team they said that u r order was cancelled.how can cancelled my order with out resolved issue going on.

This product was not good when we are fill with cold water after one hour
the water was getting hot.then what is the use of this water bottles for
spending 799 for 3 bottles, total bottle has sweating and water got leaked.first time i received and use it i am unhappy with that product i want
to refund, but here exchange was only available, 21/04/2018 exchange was
received .but received only one item was received instead of 3 bottles .
again i will try to return for refund one error msg shown you have reached
maximum cancels /returns.after that my account was not login. i want refund for the above order.
Pleases resolve my issue. so many customers are suffering like
me...recently flipkart sellers are sending duplicate products / not matching the description products / sending missing products(ordered 5 sending 1 or 2 like that).i facing this issues last 6 months very high, that is why i returned the products.
My account was blocked ..in that account i had 500 rs gift balance, account was not open for redeem that amount.

i tried to file a compliant about flipkart still no respond . after 3 days flipkart team will never contact me and not resolve my issue.

I request you to please resolve my issues are refund against order amount of Rs. 799, my giftcard balance of Rs.503 was recover & my account was unblock

kindly resolve my issue as early as possible.

I have been meaning to return my phone since a week now and no one is actually resolving my problem. They are just giving excuses and wasting my time. There is major technical issue in my phone and i have payed them 21000 for it which is not a small amount. Its my parents hard earned money, moreover phone is a necessity these days.
why do they even say 'easy return policy'? Worst experience ever
i hope writing in this forum hepls.

Nikita
[protected]@gmail.com

I purchased the sub. Item vide order id - od[protected] which was delivered on 8th. Apr.'2018. On cod valued only rs. 211/-
But the guard cracked within 15 days without any external effects, proves its bad quality.
I am a regular on line customer of flipkart and as the product has under no - return policy, i have nothing to do, but i request that flipkart should not sell this low quality product to maintain reputation.

Aloke bhattacharya
Mob.-[protected]
455a, rly. Officer's colony
Malda
Pin-732102

Hi

This is regarding the order made on 5th April, 2018 for a Sonata NH8069YL01C Watch - For Women with order ID OD[protected].

The seller has apparently refunded the amount (Bank Txn Id 5229135734806987904068 and Auth code 078862) but I still haven't received the amount. On contacting your customer care, I was told to address this issue with my bank and file it with the Bank's Grievance cell.

My question is why should I, who is due to receive the payment file this complaint with my bank? How can I hold my bank accountable for an amount that they haven't received? Shouldn't the seller who made the refund have this discussion as it is their bank account from which the money has been debited. Flipkart needs to be accountable than this. Very disappointed in the way this has dragged on. This has to be closed by the week or else I will have to find means to escalate this

Vinayak Das

I have order a IFB washing machine for my company
(Order No-OD[protected] but the invoice which i received from flipkart and in this case, their sellers, does not have his gstin on it.
And I have talked with customer care services they told this is not possible.
this totaly illegal bcos saller can cliam for gst and buyer can't do this.
please resolved my problem otherwise my salary will cut.

Hi,
I have booked Redmi note 5 (gold, 64) on dated 20th April'18 against Order ID od[protected] which was to be received by 21st April but it goes misroute ..
as per conversation with customer care, I canceled that Order and again I had to booked same on 21st april '18 but this time too it is showing misroute ..

I am quite frustrated ...

please look into the matter and get it arranged ASAP as I am not having this much patience ...

hoping a necessary action will be taken ..

thanks
Inderjeet singh
[protected]

Dear sir/ madam,

I order oriflame giordani gold deodorant body spray deodorant spray - for women (50 ml)
Order id
Od[protected] item)
Order date
Tue, apr 17th '18 11:21 am
Total amount
₹197through cash on delivery

From flipkart got a fake one, got it replace but it too was a duplicate one. I didn't received the oriflame giordani gold deodorant body spray deodorant spray - for women (50 ml) shown online, and you send me expiry product. Photographs attached with this email. So please send me the process and how i will get my original product that is : oriflame giordani gold deodorant body spray deodorant spray - for women (50 ml),

I've purchase a mobile on 19 apr but flipkart cheated with me as given the
different box of different IMEI which consist the wrong IMEI NO. and the
bill came with the different IMEI NO. and when i generated the invoice from
app got the different IMEI no. bill
from the same day i contacted so many times but all in vain, im
completely dis-satisfied with flipkart. i dont know what the flipkart
people doing from last 4-5 days.
flipkart started given worst services. i've the video of the product as
well, which i am trying to upload but not gettibng uploded due to big size of video file, and the all IMEI mentioned below.
i can't wait further, do the needful, i hope my problem can be resloed here, i trust.

moble IMEI NO: (1) [protected], (2) [protected]

BOX IMEI no: [protected]

Bill generated and showing IMEI no: [protected], [protected]

now, u can see 3 different IMEI no. want to return this mobile, do the needful asap. kindly help me out .

my email: arun.[protected]@gmail.com,