Flipkart Complaints & Reviews

I have ordered a redmi mobile from flipkart order id : od[protected] on wed, jun 7th 2017 and it has been delivered on jun 13th 2017. Online shopping services are supposed to deliver the product in the ordered address. Here the delivery boy is telling me to come and collect the item from 4km away from the address which i specified at the time of ordering the product. On june 12th he did the same thing and i couldn't reach him back on phone after sometime. Later in the evening he called me back and told me he will deliver it tomorrow morning and he had given me some other number to contact him personally. The next day morning i called him and asked about the delivery. His response was quite disappointing that he will not deliver the product to my address and if i need the product i have to go and collect it from some other place or else he will return the product as not delivered by the customer.

We are giving the delivery address by verifying whether the product can be delivered in that address or not. Then how can he tell that he will not deliver in that address and how can he say that he will return the product as not delivered?

Regards
Arjun

I had placed a order on flipkart but on delivery i found it broken so as per rules i initiated refund process but after the completion of refund process, till now my amount has not been credited.
My order is od[protected]
Register e-mail is [protected]@gmail.com
Date of order is 3rd june 2017
I even contact flipkart but output is zero.

We have purchased a mobile online which order id is od[protected] dated 05/06/2017 invoice no f00akrj[protected] dated 06/06/2017 mobile compny name a&k modle no a1111. This moble have a problems of touch screen and mobile have not touch pen. So we are unable to use this mobile. So you are requested to you to replace this product or return our money. Thanks and waiting your response — from — nirmal s/o-dr. Pitamber dass house no. B-38, m. G. Kashi vidyapith university campus, varanasi

Hello,

I ordered a gray nicolls kaboom smash kashmir willow cricket bat (Short handle, 700-1200 g) from flipkart.

Date of order may 21st 2017
Delivered on may 27th 2017
Mrp inr 2049
Purchase price inr 1194

When we ordered this bat for my 14 year old son, he was so excited that he will be getting a kaboom smash kashmir willow bat. After we got the delivery, we took the bat to get the bottom edge from a local cricket store on june 08th 2017. That’s when we got to know from the store guy that the bat is not original and flipkart has supplied a fake product. I called flipkart on june 08th and was told that someone will call me back by june 12th. Since i did not get a call back from flipkart, i called them today to check on the status. The representative that i spoke to was shyam who was extremely rude in his response. He just went on & on saying that they have to adhere to 10 days return policy and nothing can be done. But the case here is that we have been cheated with a fake product.

Please help us get a refund for the same.

Really dis-point with flipkart service first they delivered the product 1 day late... Then when i received the product unable to start the same.. It is only showing msg on display that the anriod yu yuricon and it is continuously blink.. I request return that is only from 3 days it is not done at all.. I request all do not buy any electronic product from flipkart.. As per their policy they will not return your money even though how faulty product they delivered,, they will take seven days to replace the product... They also send engineer to your place which they take a week

Sir i m sagar... And i have redmi note 4 phone and i want "3 in 1" ultra thin perfect fitting hybrid electroplating hard back cover for xiaomi redmi note 4 - (Navy blue color with golden or silver top bottom) on flipkart... I search this back cover lots of timr but i didn't get this back cover on flipkart... But it is available in amazon... And its price is high... So i want that this back cover also available in flipkart and with the low price... How you accpet my suggestion... And start to working on this pfocess2... As soon as... I see this progress in flipkart and buy this cover from flipkart... Thankew...

I have ordered a Lenovo VIBE K5 Note from Flipkart which got delivered to me on 4th June . Then after using one day it started showing software issues. Then I called the Flipkart customer care executive and asked for help and they provided me with online solution and told me to try and if that doesn't work out then they will replace my product.After following their instructions the issue still persists and again I requested for replacement and they accepted my request with a technical visit of the phone. After the technical visit I am still facing the issue and want to replace the product but now I can see the request taken for replacement is cancelled by Flipkart on the basis of the technical visit. As per Flipkart replacement policy they will replace the product if the product is found faulty but they are not taking my replacement request now.

So I told them I don't want replacement now I will return the product, so they are saying it is not possible.

So what can I do now ? Please help.

Thanks
Tapas

Hi team,

I have order joombox grooves blue wireless bluetooth headset from flipkart on dec 2016, when i ordered it showed six month warranty. From last two month my headset is not working, so i searched many service centers to claim warranty.. I found nothing..

Now what should i must do, say flipkart. Just waste of money spending to you, atleast amazon and snapdeal are better than you.

Please provide an solution for this warranty issue.

Order id: od[protected]

*note: my mail id ([protected]@gmail.com). Please resolve my issue as soon as possible.

Regards,
Ramanjeet

From

Thanga. Anbalagan,
(Movement section)
No.9 conronsmith road,
(Opp. Gopalapuram play ground)
Gopalapuram – 600086

To

The manager,
Quality controle,
Flipcart india limted

Respected sir,

Sub : micromax x916 – memory section problem - requested
Repalce the handset –reg.
(Invoice no : f007brj[protected] dated 09.06.2017)

*

I have purchased (Order) one no. Micromax x916 mobile hand set on 09.06.2014 6.53 pm. Billing invoice number is f007brj[protected] dated 09.06.2017 _ 6.53pm). (Imei no. [protected]) handset was delivered on 12.06.2017 afternoon.in meantime the hand set memory card section is fault. Because all good condition memory cards was not recognized. So audio player does not supported or not working. Please sir, the above damaged music palyer handset must be changed such as good condition mobile phone.

Yours faithfully

Thanga. Anbalagan

I called so many time to customer care and senior authority - every time they saying one we will resolve my problem till now it pending i not received any amount after cancellation my product.

Order no. Od[protected]
Dt:15/05/2017

Called sbi - around 20 times and flip cart cs even seniors around 100 times - till now i not get my amount

Sir,
I am placed order for purchase of an i phone se gold as per order id od[protected] through our mobile app. The item received on today (12/06/2017) by cod. I get a faulty product ie the display not working.

I request that necesery direction may be give to me for replace the item
For getting a right one.

Thanking you

Anlkumar ak

I ordered 2 moto g turbo mobile and when delivered i found these to be the diffrent to the one moto g turbo i was already using. These does not seems genuine products seems like they are delivering refurbished mobiles. I was able to get the replacement for the 1 while when requested for2nd one, no one contacted and the return request closed on next day. I called their help desk after 3~4 days and now they are saying u have already passes the 10 days replacement warranty so need to visit motorola help center for any issue. If i had that much time to visit service center i could have bought the mobile from the market it self. Though i first raised the return request with in 10 days and now as the mobile is faulty and they are not ready to replace it. Please help.

Order id - od[protected]

Od[protected] received different item flipcart say that they refund after pickup but there is no pickup done
Flipcart courier boy come and say i can, t take different brand
But i get different brand... My amount was still no refund... I, ll never purchase agaain from flipcart i was so disopinted by the service they provide.. I think flipcart loose their goodwill becoz of ekart courier service

I have placed an orderfor philips fidelio headphones which are being sold by seller: choice online for ₹3499. Today on 12th june 2017 i have received the package and the first thing i have noticed was the seal was broken and when i have opened the package there was no product at all. The box was empty. I tried calling them thrice and the customer support are saying no refund is possible and only a replacement and i agreed for that as i just need the product. They said of raising a complaint on this and when i checked the account it is updated as return is rejected. They deliberately put me on hold for more than 10 minutes and i was on call for 30 minutes. The money i have spent is from the death benefit received by me due to my father passing away. We are three in our family and my mother is an employee. I just need the refund or the product. Please help.

I don't know whether i will get my solution. Because calling from 4-5 days in customer care they cannot help to solve my problems. If they cannot solve problems why they are sitting over there?? Just kick them out don't waste your money on then.. Today i spoke to a lady from customer care she is so first as she will catch a train. Half of her word is difficult to understand.
Now coming to my problems. I am not able to buy a product as cash on delivery options is not available. Please make it available so that i can buy a product. Hope my problems will get solve soon.

Order id - od[protected]

I bought a samsung on8 mobile from flipkart on 31st may 2017. At staring the mibile kept the charge for whole day after use. But from last 3/4 days i was facing the charge drain issue. It looks like charge is decreasing day by day and also i am facing one side heating issue. Today i checked to return/ exchange this product but it was showing 10 days replacement only. Today is the 11th day but i was not able to return/exchange. I am facing this serious issue after spending 12990 to buy this mobile from flipkart. So i am kindly requesting flipkart if they can replace this product with a good one because it seems like it is a damaged product. I am liking this mobile very much but only for the charge and heating issue i want to replace this product. If you are not able to replace this product with a new one then i dont want this product any more you can return my money.

I am kindly requesting to flipkart if they can replace this product it will helpful for me otherwise return my money i dont want any product from flipkart anymore.

Thank,
Rashmiranjan kuanr
Mob-[protected]

Flipkart a/c mail id - [protected]@gmail.com

Order i'd is : od[protected]
I ordered the o3+ facial kit which contains 5 items, and i received only 2 items from the kit.
I raised the issue with flipkart 6-7 times but each time i got response that this is under non returnable category so seller is unable to return.
The price is rs. 3964 which is not a small amount. Several time the customer executives hang up the call without even listening the issue.

My order id is od[protected]... The address mentioned in my order details is 750/14 patel nagar civil lines ludhiana, punjab. By mistake the pincode entered was of gurugram. Now no one from your side is willing to listen to this situation. They never cross checked the address (As there's no such place as ludhiana, punjab in gurgaon). Infact your customer care team wants me to cancel the order and re place the same but for a higher price. They are not even willing to give me the same deal.
:- they are not willing to re route the product to me in ludhiana

:- they are not willing to deliver it in gurgaon, which i told them to deliver to a friend of mine

:- they are not willing to give me the same deal

I mean what a joke is it? Try ordering something from amazon, and you will realise what customer centric is.
So lets not prove that we are some indian online store and reply me asap

Purchase product: longitech b175 wireless mouse
Tracking id: fmpc[protected]
Delivered on[protected]
Paid through canara bank debit card (Visa)
Transaction id:[protected]
Amount: ra. 539/-

Transaction was failed so i paid by cash. But in bank it shows 539 was successfully debited.
But i did not get refund of this amount.

Od[protected], i placed this order in 8th of june through cod, but later in delivery day i got a notification that i can still pay for the order online and i did the payment through net banking, then flipkart showed failed payment but the amount was debited from my sbi a/c, i talked to the flipkart customer executive he told me that he is no seeing any payment done, it was a father's day gift for my father so i made another try to pay online, this time through other bank, hdfc, but same thing happened. Flipkart debited amount from both the banks but still they are showing no payment done for that order. I losed around 42k rs but not got the product delivered as the delivery boy told no payment is showing... I lost my money twice and also unable to gift my father, very much depressed with flipkart... I can give them bank confirmation numbers if they need it, it clearly shows that amount was credited to flipkart.