Flipkart Complaints & Reviews

Hello,

Recently flipkart has blocked my account which is very bad thing they have done. I used to buy a lot of things from flipkart for me and my family but now i am unable to access my account when i contacted flipkart support they told i will never access this account again for account security. I wanted to ask flipkart why did they block my account even i did not do wrong things. I have 1238 super coins left in my account and there are several bills and other details of past purchases how do i get them all.

That’s really embarrassing how they fooled the customers and took their access with themselves.

Kindly open my account.

My email i’d is [protected]@gmail.com

Smartbuy bluetooth 6w speaker product not working properly & got bad

Please help me to solve it
I have registered a complaint about smartbuy 6w bluetooth speaker, complain id is 10909100, not provided me any service nor any messages, they said it will be solved by 28 november but not happened!
And no message nor any update from service center, they are saying that ur issue has been resolved, & they closed my case without solving it, and no any kind o[censored]pdate, how they do this ❓
When i called customer care on 3 december they said please wait till 8th december it will be replacement, but not happend,
When i call again after waiting they said your case has been closed, due to none service able area, and in this area product is being delivered by flipkart very easily,
Then i complained again what to do now, they said please give us your current address it will be delivered here, i gave him, they said please wait three days it will be solved,
After that i called again they said nothing is updated like that & again i said to him what to do, they said i have mentioned your issue, it will be fixed but note fixe, and no any kind o[censored]pdate from beginning to till now,

What type of service you're providing❓everyone is giving different information, everyone's information is very different than each other, what type of service ❓
Nobody is clearly saying real matter, i have fed up this type of service, what to do now, please fix it as soon as possible
And give me a chance to shopping on your products, if you will do this nobody will purchase your product,

After all this the agin generated new case id 11234006
They are saying ur area is not seevice able, but there is all serving is going on by flipkart, flipkart smartbuy brand saying contact flipkart, after contacting flipkart said we provide only return policy period after this all warranty will be provide by brand we can't do anything, contact brand,
And customer service not providing proper solutions they making us fool from more than 1 month passed, they say ur area is not serviceable, it's totally fake update by brand,
Please help me out
I hope you will fix it firstly & you will provide better service for better future, and give me updates what happening
Thank you
As for the asked latest address i have send already to brand service

I have ordered a product in flipkart on 5th dec and commuted to deliver on 10th. Till today they have not delivered product and they are keep pushing the resolution date. Its really painful to talk to your customer service everyday. Even they don't have any information on the issue status. Kindly please help me to cancel the product and refund the money back. I am really sorry for order the product in flipkart. Will not repeat this issue again in future. Thanks

Order # od[protected]

Few days before i ordered a watch by guess. It was mentioned that i will be delivered by 8th december at any how, but i didn’t got the product on 8th so i called flipkart twice ever thrice than at last my ordered got delivered at my office on 9th december.
As i opened the box, even outer box seemed to be opened and when i opened so i saw that the product was totally different. I made a return request on 9th but didn’t received any response 16th december as promissed.
My order if is od[protected] on 17th december i got call from flipkart that they need my residence address as they not pick up from my official address the on the same day ekart executive came for pick and and took my product. I received the sms for the same in the evening. I hot call from ‭[protected]‬. I am attaching screenshots for the call details and pick up message.
My issue is this that its been two days but i haven’t received my refund yet i am soo much sad that why the i shopped from flipkart its a big traitor company and you guyss are theifs.

Hi team,

This is regarding order that i have placed through flipkart.com. The product is already paid and product is not delivered. When i called customer care for status they don't have sufficient details to provide. Product status shows dispatched but there is no responsible behaviour from flipkart team.

I mentioned that i have to leave city today evening and no one will be available to recieve order but no one is taking care of it. Order is commited by flipkart to be delivered by 18th but it's still pending. Request you to please look into the issue.

Best regards,
Kaushal doshi

Placed order in flipkart for bpl vivid series 80cm (32) hd ready led tv (T32bh23a/t32bh33a/t32bh30a) order id od[protected], delivered on sun, dec 15, 2019.

17th december 2019, technician came for bpl tv installation. Technician told us, the box looks like re-packed and some accessories were missing in that box (Immediately informed with flipkart customer care).

Installation was not done. But the technician told us "the call will be closed". I was surprised and later we found that tv is looks like used one and two different delivery addresses were pasted in the box (First one in the name of kamaraj dated 13th october 2019 and second one loganathan dated 15th december 2019).

Actually the product was under flipkart assured but received used one with missing accessories. Very bad experience for us.

I tried to reach customer care (More than 10 times).
Customer care executives & escalation team member are not ready listen and not ready to help, worst support.
They are not ready to take action for this issue and they avoiding and dragging. After several call finally received a complaint number in[protected]. The executive ask me to call after 24 hrs.

We trusted flipkart and placed order.

*
Escalated for replacement or refund but received installation completed mail.
Without installation i am getting installation completed mail from flipkart, even after several calls and emails.

Kindly do the needful to get assured product

No proper response till now. We already given our old television (Availed replacement). Received used product and installation was not completed. Some executive from bangaluru given commitment to completed the issue with 24/48 hrs, till now no response.
After chasing with customer care, they arranged technician visit on 21st dec. Very bad support.
You are aware that it was very hard to spend time with out entertainment (Televison) in the evening.

I have played flipkart games that are available on the flipkart app and won many rewards but I haven't received many of the rewards. Apart from that when I called on customer care number they assured me that I will get all my rewards but now they have blocked my account and saying that I do not follow their terms and conditions. Now when I called on customer care number they are saying that I will not get any of the rewards because I have multiple login of my account. This is totally fraud because no such conditions were mentioned on their terms and conditions page. Here I am attaching few screenshots of my winnings that are not provided to me.

I made return of 3 products but even after 12 days it is not picked up and i didnt get my refund.

Product 1:
Us polo association kids slim fit boys cream trouser
Oder id:od[protected]

Product 2:
Lee cooper boys striped printed cotton blend tshirt
Order id:od[protected]

Product 3:
United color of benetten boat shoes for men
Order id:od[protected]

I made return request of all three products on 6th of dec 2019 and request was approved.
I got the promise date of pick up on or before 13 the dec 2019 for product 1&2 and 14thdec 2019 for product 3 respectively.
But when it was on picked up on the given dates then i raised a complain of pick up on 16 th dec 2019.
And got a assurance that the products will be picked up before 19th dec 2019.

Now i getting call again that the pick up could not be possible and pl make request again.
In addition to that i am getting numerous calls from flipkart customer executives on my registered as well as alternative number in relation to the pick up daily for all 3 products separately.
Means sometimes in a day they are calling even 7 times.
Do they think are we totally free and we don't have any other work.

I want my money refunded as soon as possible with fine for creating a mental tension.
Whether u want to pickup or not i want my money back.

My mobile is cancelled after 15 days, really i know whats the reason for the same, the product have been reached near to my area and they sell my product outside. I recharged for month i lost same and all necessary payments made from my mobile, really faced so many problems because of this stupid e kart logistics. I need compensation for same around rs.500 for rejecting my order after promised to deliver the same, i lost my recharge and mental tension, called flipkart and e kart for 100 times but no response from them. Really worst service, i need compensation for filpkart selling my product outside

I Purchased a flipkart Gv voucher of 8800 & I used 8385 voucher on purchasing of water purifier. Rest voucher of 400 is showing expired. Hence the voucher expiry was in 2020. I don't know why they deactivated the vouchers.

Even after raising so many complaints, they are not provding any kind of resolution. Such a pathetic service from flipkart customer service as well. As they are asking me to contact seller. Why would I contact seller . As flipkart deactivated my vouchers not the seller.

Seriously So, unprofessional people. I made a big mistake by choosing flipkart instead of amazon there service is far better.

Cont-[protected]
Akash Gilhotra

I have made a transaction of rs. 4668 from my sbi bank account no.[protected] having ifsc code: sbin0016246 for payment of product at flipkart on 15 sept'19. The amount has been deducted from my account.
Neither product has been received nor my payment has been refunded back to me
I have contacted bank and flipkart complaint center but nothing is resolved by them.
Kindly help me and refund my money.
For any clarification call me at [protected].
Bank transaction is attached for your reference.

Recently placed an order with flipkart for bpl vivid series 80cm (32) hd ready led tv (T32bh23a/t32bh33a/t32bh30a) order id od[protected], delivered on sun, dec 15, 2019.

17th december 2019, technician came for bpl tv installation. Technician told us, the box looks like re-packed and some accessories were missing in that box (Immediately informed with flipkart customer care).

Installation was not done. But the technician told us "the call will be closed". I was surprised and later we found that tv is looks like used one and two different delivery addresses were pasted in the box (First one in the name of kamaraj dated 13th october 2019 and second one loganathan dated 15th december 2019).

Actually the product was under flipkart assured but received used one with missing accessories. Very bad experience for us.

I tried to reach customer care (More than 10 times).
Customer care executives & escalation team member are not ready listen and not ready to help, worst support.
They are not ready to take action for this issue and they avoiding and dragging. After several call finally received a complaint number in[protected]. The executive ask me to call after 24 hrs.

We trusted flipkart and placed order.

*
Escalated for replacement or refund but received installation completed mail.
Without installation i am getting installation completed mail from flipkart, even after several calls and emails.

Kindly do the needful to get assured product.

My order of nike running shoes with order od[protected] of amount 1828 is not provided to me instead i am being told nothing can be done because they have processed it and the bank is declining, please help me with it. The bank greviance cell says nothing and i have not got any response from them. And flipkart is blaming on bank, till when should i keep waiting please help me

I purchased home gym kit form flipkart shopping port on 8th october 2019 and product will delivered on my register address on 10th october 2019, i have paid 2547 amount though flipkart cardless payment on same day when i purchased the order, now today is 18th december all most two months over product not delivered and when i called flipkart customer care number they said "sir there is some issue from our seller side so we are sorry we can't deliver your order so we cancel your order and refund amount will reflect original payment method with 8 working days.

All most 2 months over they guys not responding me, and not refund the amount, i'm continually dropping message to them regarding the refund and they guys not giving me proper solution and not answering me, just passing time, saying your amount will reflect 7 working days 8 working days 19 working days..

Now they charge late fee penalty, and continuosly dropped me message regards the payments.

The indiabulls recovery team members came to my home and ask me to pay this money, they guys call and treat me like a fraud just because of # of flipkart shopping portal, and flipkart worst support, you guys are such as fraud.

I have ordered a new redmi note4 mobile on 9th of december and paid amount through online but i have received an old and damaged mobile and i asked for return and refund but still there is no update from flipkart they are postponing it days by day and also saying that refund can't be processed. I want my amount back and i don't want any exchange. I kept calling flipkart but they are delaying my issue and saying that product can be exchanged but till now no update from them, i need refund from flipkart for delivering old and damaged product

Hello my name is mekala Eswar Redy. I am flipkart user my mobile number [protected] i am flipkart plus customer also but without my fault my account is blocked and not activating after calling customer care several times. And they said to send email to activate account and i did that too but they haven't activated my account. please take action against flipkart.

Dear sir/ma'am,

Some listings have been blocked due to fake product suspected, while we have been approved to sell the brand "kamasutra". Flipkart approval request id is 56906914. However, these listings have been blocked and our seller panel has been put on hold. But our account is not live till now. I also made a ticket on flipkart for its solution but we could not find any solution to the problem. I request you kindly solve my query.
Flipkart ticket ids is in[protected].

Regards
Jai sai ram trading company

Recently placed an order with flipkart for bpl vivid series 80cm (32) hd ready led tv (T32bh23a/t32bh33a/t32bh30a) order id od[protected], delivered on sun, dec 15, 2019.

Today, 17th december 2019, technician came for bpl tv installation. Technician told us, the box looks like re-packed and some accessories were missing in that box (Immediately informed with flipkart customer care).

Installation was not done. But the technician told us "the call will be closed". i was surprised and later we found that tv is looks like used one and two different delivery addresses were pasted in the box (First one in the name of kamaraj dated 13th october 2019 and second one loganathan dated 15th december 2019).

Actually the product was under flipkart assured but received used one with missing accessories. Very bad experience for us.

I tried to reach customer care (More than 10 times).
Customer care executives & escalation team member are not ready listen and not ready to help, worst support.
They are not ready to take action for this issue and they avoiding and dragging. After several call finally received a complaint number in[protected]. The executive ask me to call after 24 hrs.

We trusted flipkart and placed order.

Kindly do the needful to get assured product or refund

Dear sir - i would like to inform that an amount of rs. 32, 741.00 has been debited from my sb account no. [protected] to sbi credit card no. [protected] on 01.12.2019 and when i contacted to the sbi credit card customer care they intimated that the amount has been debited to the flipkart account due to my previous outstanding due to auto debit. The amount which was debited without my information totally fraud, i have already registered a complaint against sbi credit card. Now i have decided to file an fir against flipkart within 3-4 days as the compliant is not finalized and reverse my debited amount.
I therefore request you to kindly look into the matter and take necessary action after give a proper investigate the matter of the fraudulent transaction and legal action should be taken against the illegal officials.
Yours sincerely
Biswajit purkayastha
Sb a/c no. [protected]
Assam secretariat branch,
Ifsc code : sbin0010755
Guwahati :assam

Due to multiple return or cancellation for the above order id my account has been blocked. I agree with the mail. From my end side i didn't received the product and i received a mail regarding cancellation of the product. I would like to know my refund status for the above order id: od[protected] which i had paid through credit card. I would like to know on which date i can expect the refund status.

Regarding my refund status, i had called many times to flipkart customer care as they are telling us that we cannot forward your complaint as they mentioned contact through the mail only. Please either deliver the product or please issue a refund for the product.