Flipkart Complaints & Reviews

Reporting fraud. Unauthorised purchases were made by hacking my account on November 15th. Two Oppo mobile phones and one Nike track pants werepurchased using Flipkart Pay Later mode.

Now I am receiving the bill (Rs 47980) for this and my credit score is being affected because I will not pay for things I have not purchased. I have complained to Flipkart several times but no solution has been provided.

Thefts like this has also been reported in the news. Please see this report https://www.telegraphindia.com/states/bihar/bihar-cops-nab-2-teens-for-stealing-...⇄

Proof - The unauthorised purchases were delivered to someone called Akash Dadlani, whose address is 22/55 Ram Nagar Near Ram Dwar Ram nagar, Roorkee - 247667, Uttarakhand, and Phone[protected]. Whereas I live in Noida. This person's phone is switched off. I can provide the invoices issued with this address, however amount is being billed to me since my account was hacked from Flipkart's database.

I am one of the victims. The Flipkart database was hacked and our login details were stolen and these unauthorised purchases were made. I am being billed for it & receiving calls for payment everyday.

I want these three actions taken immediately: 1. Remove transactions made on Nov 15th from my account history - including two Oppo phones and trousers. 2. Remove the associated charges from my Flipkart pay later account so that it does not affect my credit score.

Thanks
Divya Khanna

I took a phone on flipkart on the november 15 and the phone stopped working on dec 15 exactly in a month when i tried to reach out to flipkart they asked me to reach out to authorised service centre i reached out to the service centre they say this is a product purchased online and we won't be able to service it again i raised a complain on flipkart on 14th december instead of getting the issue resolved they asked me to wait until 22 with out a reason i paid 6000 for a damaged product and flipkart says they are not responsible

Dear sir,

Myself kuncha saitheja, am from andhra pradesh, on 17 december 2018 i have ordered nikon d 5300 camera with rupees 46400, suddenly i got a message that your order has been cancelled, i didn't cancelled the order. They said that refund will be given on 25 december 2018, the mistake was done from your side and your seller made mistake, and your are making to suffer the customer,
I heard that flipkart is mainly for service,
So, you are playing with customers money and emotions.
You can see the products i have buyed from your website. My mobile number :[protected]
So that i have trusted your website,
But your website dumped me.
Now i can't get my camera on 25 december
You people have played with my emotions and sentiments

I need a answer from you,
I know you will refund amount

Can you refund customer sentiment and emotions??

Sir,

I am not satisfied with this item which i ordered. I got a quality less product which is not matched in my order. So i humbly request you to cancel my order and please refund the amount without shipping charge.

Invoice no: fabyy[protected] dated 11-12-18.
Product : bedshhet wh88495/zesture
Hsn: 63041940
Rupees: 299/-
Barcode:fmpco[protected]
My mobile no: [protected]

Dear sir my self ritesh kumar srivastava .i bot a product from flipkart, when his engg install produt than product was damage already his engg also mention in his book and advice me to take return your money or replace it from flipkart .i already paid mony to flipkart on 6th dec still i waiting for my product .in this regard only i suffer.if fault is rise from flipkart why do i suffer again i purchase new product from flipkart you must be surprises that my second item is also defective .so its my humble request please resolve my problem on emediate basis .

ritesh kumar srivastava
+91 [protected]

I have ordered a tablet from my flipkart account. I ordered for my father and he has to file rembursment. Problem is invoice is having my name on it. And for reimbursement name should be of my father's.

I called on helpdesk but found no solution. Please this is very small concern which flipkart can resolve easily. But you have no solutions around the it.

Please help regarding this issue.

I already posted a complaint on December 11th but there was no response from Flipkart and they send the same mail without even calling me, so posting again. I have been a flipkart customer for the last 4 years and now a flipkart plus customer. On December 10th i got a mail from flipkart citing that my account was blocked as my purchase trends shows that i have been reselling products bought from flipkart. This is totally false as majority of my order was delivered to my home address and are being used for my personal use. You can check my order history and delivered address. There might be one or two exceptions during big billion day sale as i had brought mi tv for my staff as he didn't have a flipkart account. Also for my last order i gave my friends address as i wont be available at home for 5 days as i was out of station for a business meeting. But the order got cancelled citing the above reason. Rest everything in my order history was delivered to my home and are being used by me or my family. I can assure you that i have not violated any rules and kindly ask flipkart to reactivate my account as i have been a loyal flipkart customer for the last 4 years and continue to be like that in future.

Shinadh Showkathali
shinadh.[protected]@gmail.com
[protected]

I ordered a Handcuffs casual Winter hat with order no. ODI[protected]. I have done the payment of Rs. 299 for it through cash on delivery option. But the product I received is very different from what is showing on the site. Also the order is not visible in the history so that I can not even cancel it. Please see it. All the other orders are visible in the order history except this one. The product which I got has no use at all and...

I have purchased a samsung 80cm (32 inches) hd ready led tv 2018 edition (32n4010) from flipkart on 5th december 2018 for inr 14, 490. Order id is od[protected]. The product was delivered on december 10th, 2018. Next day (11th december 2018) a samsung executive called me for "installation & demo", i told him that "i don't need a demo, but i need the wall-mount kit". Then the executive told me that please send a copy of the bill and the serial number of the product, and the serial number can be found on the back of the product. So i opened the box and found that the product is totally damaged (Please check the attached image proofs). Immediately i informed flipkart regarding this and applied for a replacement. And they scheduled a delivery between 09.00 am - 08.00 pm on 18th tuesday, december 2018. On friday 14th december 2018, one of the flipkart executive called me and told that they are not able to replace the damaged product or refund the cash because i opened the box. Which is against flipkart company policy. Now, what is the situation is, flipkart delivered a damaged product and my hard earned money gone to somewhere with the irresponsible approach from flipkart, not sure they shipped a broken tv or the damage happened at the transportation time. This is a question of trust & genuineness of flipkart and the entire online shopping sites. I am ok for a replacement or refund. Please do the needful to get this issue resolved.

Dear sir,
As we discussed on phone and your website always says, i just need my product replacement, even when product was reached at home and found damaged, at that time we convey to your representative that we need replacement of this product.
Now this is your responsibility to provide my replacement as soon as possible.

Hi sir,

My name is hari prasad manneru.

My email id : hari. [protected]@gmail.com

And my problem is i am unable to update my password.

Last few days my account is not opening. I used my old username and password. But it was not opening. Then i used forgot button and then received code. Entered the code successfully. After that it was asking please set a new password. Then i entered new password.

But it was showing "unable to update new password please retry".

That is the problem iam facing so please solve my problem as soon as possible.

I already attached the screenshot also what i am facing.

Hi sir i oredered two packets of bra which contains 3 pieces in each pack i ordered two packs i. E i had to receive 6 pieces but i got only 3 i paid money for two packs
I ordered maroon by sk dreams womens full coverage bra i got only one pack which contain 3 bras, i had to get 6 bra
Kindly look into the matter and please send another packet i received only one pack, i ordered two packs, i got only one pack instead of two

Incident: in[protected], call back is not yet received

My flipkart was account hacked and i have had complained about it to flipkart customer service within 30 minutes of the incident happened. My email id and mobile number is changed and so i can't log in, i requested flipkart executive to block my account and they were unable to do it and a order have been placed using my flipkart paylater (Flpl) credit and i have requested fl executive to cancel my order and they can't do it also.

Whenever i make a call they promise for a call back which i have not received.

I can't trust the flipkart customer customer service as they don't have knowledge or power to do their job.

Now i am getting emails to pay back flpl credit.

I already placed a complaint here on december 11 but there was no response from flipkart and they sent the same mail without even calling me or hear what i had to say, so posting again. I have been a flipkart customer for the last 4 years and now a flipkart plus customer. On december 10th i got a mail from flipkart citing that my account was blocked as my purchase trends shows that i have been reselling products bought from flipkart. This is totally false as majority of my order was delivered to my home address and are being used for my personal use. You can check my order history and delivered address. There might be one or two exceptions during big billion day sale as i had brought mi tv for my staff as he didn't have a flipkart account. Also for my last order i gave my friends address as i wont be available at home for 5 days as i was out of station for a business meeting. But the order got cancelled citing the above reason. Rest everything in my order history was delivered to my home and are being used by me or my family. I can assure you that i have not violated any rules and kindly ask flipkart to reactivate my account as i have been a loyal flipkart customer for the last 4 years and continue to be like that in future.

Pls help me
Sir i purchasing from realme 2 4/64.. Flip cart sent item r wrong item 3/32 product imei no-[protected].. Pls help me
Flipcart & seller r reject 4 time my return request
Seller & flipcart said this imei no is specifition 4/64 blue colour.. Pls help me
My order id-od[protected]
My invoic no-fab5yf[protected]
Biling date-07/12/2018
Imei no-[protected]
S/n-cdba0a38
Amount pay 10990
Recived valu 9499

Product ordered

A lenovo laptop configuration is (I5 5 gen., win.10 home, 8 gb ram, 2 gb nvidia mx150 graphics, 1tb hdd)

Product received (10/12/2018)
A lenovo laptop configuration is (I5 5 gen., win.10 home, 4 gb ram, 2 gb nvidia mx150 graphics, 1tb hdd),

Issues

As i received a different product so i requested return (Replacement) more than 5 times and all of them are rejected from seller.

As well as the serial no. Mention in invoice (Spf16bfaa) is diff from actual product. (Pf16bfaa)

As i checked on lenovo support web site product warranty is showing 270 days for the product (Pf16bfaa).

Seller is refusing to replace the product.

Please fine me solution for the same.

Contact detail.
Sagar vadodariya
+91 [protected]
[protected]@gmail.com

Hello
Sir/madam
I am guddu kumar i booked the vu premium smart 109cm (43 inch) full hd led smart tv and cancelled this product but amount has not credit my amount
23999.
. I contact to flipkart customer care he tole me your amount is credit 24 hrs but not credit my amount now.
Login my flipkart id show the always message unsuccessful login i thing flipkart blocked my id.
Please help me and refund my amount i shared my account details all in flipkart.
Humble regards
Guddu kumar.

The above printer was received by us on 3rd nov., 18. We installed it and started working. The printer stopped working since yesterday. The 16.12.18. The on-off button continuously blinks when the printer is started. It doesn't accept any command. It looks like it is 'hanged' in computer terminology.
We are not able to print or scan or copy from this printer.

Being a valuable flipkart plus member, flipkart blocked my account suddenly without any notice, one of my product lg g7+ thinq 128gb mobile phone return is in process, not received the accesories yet. Now suddenly i was checking i was unable to access my account then i put up this issue with escalation team, they sent a mail on 24th november like -
"we're sorry to let you know that your recent order has been cancelled as our systems have detected that you've been making unfair use of the offers under our token of apologies policy. This would also mean that you will no longer be able to login to your flipkart account. We are concerned and would like to understand the issues you are facing in a better way. Please reply to this email and we'll get back to you with an update."
Unable to use my flipkart account, neither able to see my buyback offer details came with the product i have mentioned above.

Dear team,
I purchased ipro power bank 20800 mah on 24th nov and product got delivered on 26th nov in flipkart offer for rs.1199. No issues with packing or delivery. The issue is am using redmi note 4 which as 4000 mah. I should be charging my phone 5 times atleast in full charge of the power bank. But i am getting full charge of phone only 2 times now which is not good. My order number is od[protected]. Need refund or exchange with new product which is best and works perfectly fine. Please let me know if you can resolve this issue asap.