Food Panda Complaints & Reviews

Hi.
I had placed an order on food panda app order ID b2xv-9yso
at 2.47 PM & made payment online. The status shown then was chef is preparing the order. After almost an hour the status shifted to pending payment & when I chatted with their customer helpdesk they confirmed I will receive the order in 25 min. I waited for another 40 min, but no change in status. Neither any update from food panda team. They are ZERO as far as customer...

I ordered food using foodpanda app on 4rd october 2018, but i didn't get the ordered food yet. Now i can see the status on app is that the food is delivered but i didn't get the food. I seriously never gone through such a worst food service like this. Now all i want is my money back. Please refund my money as soon as possible.
I have ordered in food panda today back but, the order executive is not assigned to my order even after waiting...

Order ID x9yw-7f16 was placed with food panda on the 23rd of Spetember, 18 at 09:04 PM. Amount was deducted from my Paytm wallet for confirming the order however the order was auto cancelled after 20 mins or so. It has been 10 working days now and I am yet to receive a refund amount of Rs.140.42. When I try to reach out to food panda either by chat or call, I have always been unsuccessful. Chat system, being the only way of reaching out as...

I have ordered a shake from Central Perk (GTB Nagar) on 21 sep 2018. But foodpanda didn't deliver my order & marked it as delivered. Today (04th oct 2018) I had ordered Doda Barfi form Rama Poori Sabji (Janakpuri), again didn't receive my order. I had mailed foodpanda, do live chats but they didn't response. Restaurants told me the guy came took the order but the delivery guy didn't place the order. Plz do something...

I have ordered on aug 12 and concealed immediately and recieved an email of refund but haven't received that refund till now but that mail i have received 5 times.. I don't understand what is the problem to not giving refund they even has been removed my order details from my foodpanda app id. They are sending same mail to me about refund will be credited in your account in 7-10 days
..
Order no u5tv-u70g
[protected]@gmail.com...

I would like to register a complaint against "foodpanda" for defrauding me of rs 420.20. I placed an order on the "foodpanda app" (Order code = s8jl-nlrf) on 19th september 2018 at 8.17 pm which i now deeply regret. The order was not delivered and customer care executive checked with the restaurant for the first time and told me that refund will be done and they initiated the refund on 19th september but the company did not process the refund...

I ordered my lunch today at 12:30 pm. It's almost 2:00 pm now. Neither they have confirmed my order nor have they cancelled it. It's a complete harassment i am facing l. Last night the same thing happened with mr twice. If they are not willing to fulfil customers order then why the hell they are running the app even. First, they allure the customers by sending messages about exciting offers and then after receiving the online payments they...

It’s been over 10 days and every time i try to contact foodpanda for my refund, they ask me to wait for 10 more days. Is this a game that they are playing? This was the first time i ever used their app and i’m have a really bad experience. They seem to not care about their customers at all. They people behind their support keep sending templates that they have. But never a solution to my problem. I have even sent emails to the customer...

Respected sir, mam

I had placed a order today 04 oct 2018, in foodpanda company as a online app, shop name oh so stoned, located in delhi near pushp vihar, sector 3.
Order details 1 dark tempation,
The order placed successfully but i didn't get the food.
I call the jay and subham excutive but no response. He told me i dont want to talk to u, i cant help so please help me as soon as possible.
Sir...

I ordered the food on 2nd october from foodpanda and the app was showing that your food is being prepared. But it showed the same status for around 5 hours and after sometime it changed to delivered. But we didn't recieve any food and our money also got deducted from paytm. Now we want our money back.
My order code: u8ky-xpdn
My phone number: [protected]
Kindly refund my money asap....

Hi team,

I ordered food and was confirmed and the delivery boy received the order and later without any information or call they delivered the food but i have not received it yet.

Order no: b112-zrwi

I even tried to chat with the support team, but the app is so unstable that whatever i type it omit after some time.

I dropped a mail but let's see if i receive any response or not.br...

My no. Is [protected] and mail id is manish. [protected]@gmail.com today i was ordered some foods from foodpanda and my order has confirmed also payment has been deducted order no. Is #g5hp-bu9c and i was discussed with snacks india restarurent and they confirmed that noone come to pick order from foodpanda so kindly check and let me know the status on priority....

Hi
This is tha last mail i am going to forward to foodpanda and after this i am going to uninstall this app.
I need clarification that why you blocked my account for coupon code. You said there is unfair use of coupons then just tell me what does it mean if you sent me some coupon and i use it then its known as unfair use of coupons.
Then why you sent such type of coupon to me.
I need clarification on this otherwise...

Twice i booked using food panda but restaurants doesnot confirm untill 30 minutes and order gets cancelled nor there is any support where we can raise issue. Worst app ever would never use nor reccomend anyone to use. The app has support which has faq which are of least use what abt complaints against app or rest there is no option for that. Why cant restuarant confirm when it is nearby to my home and why dont app support makes effort...

I have ordered online through food panda but my order was cancelled and my money was deducted still got no refund. It has already been 10 working day still they are telling that it's the paytm fault not theirs because they have already raised a refund request. But still now no money credited in my wallet. They have told that they will refund the money within 7-10 working days and now today is 13th day and no refund received yet. Horrible...

Hi foodpanda,

I ordered food using foodpanda app on 3rd october 2018, but i didn't get the ordered food yet. Now i can see the status on app is that the food is delivered but i didn't get the food. I seriously never gone through such a worst food service like this. Now all i want is my money back. Please refund my money as soon as possible.

Order id: b302-qhvr

Regards,
Dinesh reddybr...

I have ordered in food panda 1 day back but, the order executive is not assigned to my order even after waiting for more than 1hour. It is when i approached support team and had a chat. I was said that my order will be cancelled and i will be getting refund details within 1 woking day. But, i didn't receive any update yet. Besides, i got a mail saying that the order is received by me. I didn't get any order. Can u please look into the issue...

Pathetic, food panda are thief, disgusting service, during an offer i placed order for 2 food items each with the discounted price of 39 inr each through paytm, order declined by the restaurant as major restaurant under the offer do reject orders to save their loss as the offer is giving you a pastry of 70inr for only 9 bucks so loss to restaurant hence order denied. Their policy says it takes 4-24 hours for the same to reflect on our paytm...

I have ordered a food item # f4ca-rroy at 12.45 pm on 10/3/2018. Till evening 6pm my order has not been delivered nor got cancelled. On 10/4/2018 my order is in delivered status. I have raised my concern through foodpanda chat but no concern nor a response.

You people made me starve and i am vexed with your service please take necessary action....

I have ordered from foodpanda for 3 times in last week when there was a offer of rs 49 for a pizza/burger. To my surprise neither did i receive my order, nor the refund for the same. When i tried to contact the delivery executive, no source to contact. Even the customer help executive didn't respond.

The same thing has happened with my other colleagues and friends.
When they don't have the potential to fulfill the offers...