Food Panda Complaints & Reviews

Hi myself abhijit and my mobile number is [protected] so I call you today to cancel my givn order and there is an customers represtative named MAYANK who received me and his behavior is abrupt and very unprofessional so this is the complaint against your all customers handling service, I ill convey this complaint to the cusumer court if I didn't recive any replys from you in 07 days of time period..my email ID is [protected]@gmail.com....

Dear Foodpanda,

Yesterday I have ordered from KFC from your app around 9:00 PM with the name of Arjun Govil.
First of all there was no contact number given from your end to whom we should connect for our order delivery, also when I was trying to connect with your Live chat they are not assisting us properly, they are not responding to our queries.after 2 hours we get connected directly to KFC merchant, & he said there...

My Friend Saravpreet Singh ordered dinner today from one of the registered restaurant of FoodPands named as "FOODZONE".
While ordering we ensure that "Biryani Rice" mentioned in menu is marked as "GREEN" which means it is Veg, however to my utter surprise we discovered some chicken pieces in that.
As a food services provider FoodPanda should take this very seriously. You guys are playing with someone's feeling, food habit, culture...

Dear sir,
With reference to my food order booking done on 15.04.2017 using food panda mobile application vide order id no. R3ki-x0nr, i have few concerns for which i had lodged my formal complaint (As attached) on the national consumer helpline, union ministry of consumer affairs vide complaint number 238591 dated 24.04.2017 & pursuant to their instructions, i am writing this mail to get the following issues clarified from your end...

I ordered food from food panda which is not in a good condition packaging was so unhygienic that i have decided not to oreder anything from food panda this is my second bad experience really disappointed your customer care number also unreachable no other source to reach you guyz
firstly we ordered the food at 10:39 and it came after an hour and the food was very bad .we didnt get any response from the vendor as well as the foodpandabr...

It's almost 2 1/2 hrs and no trace of food . I will drag food panda and the restaurant to consumer Court .I ordered @8.45 and was told it will be delivered in 67mins. Called restaurant to know they will need 20 more mins & have technical prob. Y they didn't deny my order if they can't prepare. My parents kids were waiting since so long.after that I get sms after 1 1/2 hr that it will take another 60 mins. It's pathetic . Called restaurant...

They cancelled my order but they deducted an amount to my credit card without refunding it!!! They said that it will be refunded 3-4 day. But its been a week i still haven't heard from them... I need my money back!!! Please return it to me!!! Or else i will sue you in the best that i can!!! I will make sure that you wouldn't get away with this!!! I am bery aggriviated right now!!! How could you do that!!! The lord is watching you. You will...

Hi All,
This is to inform you that on 9th April i ordered food from food panda and the order was late.Customer Care rep said its just 13 mins late then a supervisor said the order was delivered on time.Later on he agreed that the order was late.And today(15 April) the order never got delivered but its showing the order was delivered.
Please Check...

I see that cheating level reached the peak of Foodpanda, I ordered food from China Bite restaurant and they called after half an hour saying food won't be delivered to Beverly park, Koparkhaiene and cancelled by them. I tried reaching food Panda, no call support only chat, it takes 10 minutes to explain the situation, tried chatting after 3 days, now they told me restaurant is closed, call after 2 hours, called again after few hours, now...

Chat started on 04 apr 2017, 05:19 pm (gmt+0)
(05:19:30) * umang piplani joined the chat *
(05:19:30) umang piplani: refund my money
(05:19:52) umang piplani: i don't want any order from you
(05:20:19) umang piplani: bcz you people don't have any value of time
(05:20:57) umang piplani:???
(05:24:13) * mushaid - foodpanda india joined the chat *
(05:24:22) mushaid - foodpanda india: welcome...

I had ordered food through foodpanda on 6 April 2017 on 9:10 pm and eta was provided 60 mins. At 10:10 pm I got an SMS from restaurant that the order has been accepted. Foodpanda jokers did not even update the status and the item delivered approx one and half hours ie. 10:35 PM. This is happening 2nd time in last 2 months. Such unreliable service - I would say expected from idiotic company like foodpanda.
And i was ordered of Chawla's...

I had made an order using the mobile app on the 2nd of April at 12:22PM worth 1, 260.00/- Rs. and after discount 995.00/- Rs. I paid it and then I get a call from the Cc team asking me to chose a different restaurant as the restaurant wasn't accepting order. Then my order was taken again for a different restaurant which soon got canceled and then the 3rd restaurant which also didn't deliver food and then when the 4th restaurant I chose had...

Placed an order and then received call from hotel end (afetr 1:30 hr later)to inform that the address is too far and the delivery boy just left saying so. Now tell me one thing, which bloody site accepts an address and then the delivery boy cancels it? Of course, foodpanda!! And then the hotel people phone up informing what just happened and their food is wasted and how they will not get money too. Till now, no message from foodpanda. Then...

I have ordered pizza from slice of italy. Sector 51 noida. But its quality was so bad. A bed smell was coming from it. It was so pathetic.
I will never order pizza or any other food from this restaurant and food panda.
It was a very bad experience for me. I never ate this type of pathetic pizza in my life. This is worstest pizza i ever had.
Thankyou...

I srinivasa. G unid no:101998 working as grooming maneger in white field dphu13th july to 30 oct 2016 my hub manager vimal as told you should resign your job & convert as team leader from 1 nov 2016 my unid no:224 (My f&f statelment of grooming manager post unid no:101998) vimal as been cleard team leader unid no:224 f&f but. I am not yet resign my job but absconding. I want my grooming manager f&f statelment. If you want i will attched my...

I had ordered food from foodpanda on 2nd feb, 2017 but as the payment was not completed i did not receive the order (Fair enough). But the amount was debited from my a/c which was further confirmed to be credited to foodpanda a/c by my bank as well as foodpanda team.

I was communicating with bank and foodpanda team for reversal. I got a mail from foodpanda team in which they mentioned a transaction no with date by which they...

The food panda customer service is one of the most third class customer service..they didn't care about customer care problem I have many issues with them...and the hotels which are listed are all waste hotels...I ordered food from the restaurant mention on their website the restaurant name was mehfil restaurant in Hyderabad..I selected pickup option option because food panda delivery services are much slower..I got the food and got shock...

Hi Team,

My name is Varun & I ordered 2 half kg cakes from foodpanda last night. I ordered 2 chocolate & peanut cake from 24X7 cake shop and the amount for the same was deducted for a total of Rs. 875. After sometime, I received the call from the Vendor (24X7 cake shop) & they informed that the cake was not available.

They requested me to deliver chocolate truffle cake & the total amount was Rs. 725 for the...

I ordered two cold coffee from CCD, and after one and half hours, i get to know that my order was cancelled. I complained customer care many times, he took around 20 minutes to let me know that my order was cancelled, that's the worst customer service one could get, that's the worst online food ordering experience one can get. Pathetic Service! I'll never order from Food Panda again, that's for sure....

I order food from their portal and after ordering for about an hour and a half the food gets delivered to me and that also after I went half the way to collect the food as the delivery boy was totally ignorant of the directions I provided. once I receive the food I was totally in shock looking at the the condition of the food. I returned the food immediately and raising a concern here. I shall also post the pics of state of delivery here....