Food Panda Complaints & Reviews

Hi team,

In reference to order placed under t8uz-0nde, failed to deliver within a reasonable time and outside of the agreed deadline is considered to be a breach of contract.

It is really unexceptionable and would initiate official complain against the food panda and the local vendor.
If not reasonable argument has been shared with me with given period of time, i would file official complain in court....

I ordered cake from food panda from restaurant cake bhandar. the order was cancelled by the restaurant. I paid through paytm...the money was deducted from my account but I didn`t receive the refund..my order number was r3zn-yxbt/1. I mailed the company but haven`t received any reply from them. they say on the website that the refund would be made within 24 hours but I haven`t recived any confirmation of my refund. the order was made on 9th...

This is in regards to my order dated Dec 4 2016, Sunday evening for a Dominos Pizza.

I have requested for dominos pizza delivery to my resident at 8:18 pm through FoodPanda App and paid for the same through my debit card. I waited for almost 1 hour and when i have not received any delivery. I contacted the folks for the delivery. Initially they asked me to wait for another 5-10 mins as they mentioned that delivery is already...

I had ordered the food through the food panda.Money has been deducted from my account but the order was place but no food has been served to me.I wrote mail to paytm as well as food panda but no reply from both the merchant even i tried the customer support number but it not worth.No one cares about their customer facing such issues.

On next day i got a call from food panda regarding the refund but till date it not happned...

I ordered food at 9.03 PM on 18th November.

I've received order and below is the chat conversation with Food Panda representative.

Harshit- foodpanda india
Customer support
👍👎
Prasanth Aravapalli
Hi, I've placed an Order at Biriyani Bowl
It was supposed to be delivered with in 45 minutes but still it is not delivered.. Could you please check this and let me know the updatebr...

Really disappointed with foodpanda today. Will never make a mistake of ordering food with them again and Will also make sure that people I know will stop ordering food with foodpanda. Made me wait for 45 minutes and then called in informing that it won't be possible to deliver food. Happening for the 3rd time. Their service to deliver food and also the supervisor whom I spoke to 'vivek Singh' both are good for nothing. They need to Teach...

I hate [censored]ing food panda and al-beq as well..after 2hrs of my order they told me that they cnt deliver the food and these [censored]ing [censored]s deducted the amount of rs frm my card...mother [censored]er ditchers...gv me my money back..n dnt [censored]ing dwnlod this [censored] app...and wen i wz talkin to albeq he wz laughing and giggling m realy dissapointed by foodpanda and albeq..u guyz r cheating n ditching people..return my money asap bloody theives.....

This is regarding order number: n7oe-vbq2 placed with food panda on 23-Oct-2016, when the order was placed due to some technical issues from your side the money was deducted and the order was not placed. On checking the customer service initial i was informed that the refund would be given by 24 hours and since there was no refund. I had checked again wherein they told me it would take 48 hours. It is 07-Nov-2016 and still the money has not...

I have ordered from foodpanda on 26-October-2016. I have ordered for Rohini Delhi. Order ID m9oa-nd2k . I received a message that order will get delivered in 30 minutes. After 25 minutes I receied a call from Pizza hut that where is your society in sector 13. I was surprised as my location is sector 24. I said its for sector 24. They said sorry sir you have to pic up the order as the address mentioned is for sector 13.

I checked...

Order ID r8nx-m2wr

Hello team,
It's not accepted from you guys I got m food with delay of 45 mins n food was not warm due to this.kindly refund the money immediately as we didn't had that food at all.

I had called them and had live chat with food panda team with every time getting tat of 10 mins which is extended to 45 to 50 mins of delay in delivering the food.
I also ask them to refund the money...

If you are hungry and want to order some delicious food, Never Ever order from Foodpanda. You'll end up waiting for the order to be deliver and these thieves well not refund your money back for not delivering and you have to go through all the pain.

@Shameless Foodpanda, if you guys want to make money, don't play with people's hunger and emotions. A day will come soon where you die eating money and never get food....

I have ordered online food from food panda app, hotel name was "food ozone 5" pimple saudager, pune order was of 3 paratha gobi, aalo and mix veg. After eating more than half meal we both( me and my friend ) started feeling bad sweating, rise in hart beats, dizziness. So immediately we drink a bottle of water and vomited what we eat. We had keep a sample of what we had with us . Can you please suggest what should be our next step?...

Order food at 10.56pm “batman food delivers”, till now not getting food. I call them at 11.10pm to inform my registered number not reachable and i gave them new number and reconfirm the other mobile number. they said 40 minutes to take reach food. till 12.20am nothing happen i called them again asking what happen, they said 20 minutes to reach food, after 12:40am again i called them they excusing my number was not reachable, so the delivery...

I have placed food order from food panda and I have selected CHAWALA'S 2 (SECTOR 18).food is not delivered even after 2:30 hour after staring of 2:30 hour . I called customer care of foodpanda they said "you haven't mentioned your add. correctly it was wrong" (mentioning landmark in add is going to consider wrong address by food panda). i have got call of address confirmation.

shweta/swati was disaster she told me to refund...

I had ordred chicken 65 and chickhn lolipop frm abhiruchi.. Itz been more than 2 hrs n itz nt delivered yet.. N nw the hotel is closed...

Foodpanda — complaint against their customer care service

6 reviews
Ko komal dwivedi on apr 18, 2015
Submit a complaint
Hi, i am facing a consistent issue with foodpanda. When ever i place an order my payment is never successful at once. Money is always deducted from my account but they never confirm they payment. I call to their customer care they are never assured of the payment status. Last time i...

I had placed online order for food delivery from FoodPanda, did not receive the delivery even after waiting for more than 2 hours when promised time was within 1 hour. After contacting the customer care i was told the order amount also cannot be refunded even if the order has not been delivered.

FoodPanda is operating online food delivery www.foodpanda.in

I have all transaction details and logs for the order...

Hi Team - I wasted 50 rupees trying calling the customer care at food panda just to get the restaurant phone number and location. I was not able to get the phone number even by 8:30 yesterday. Guest arrived little early at my home I was only searching for my food by i did not have restaurant location and contact person, contact no . I had no choice but to order to order another food pack for them by that time. After all this i got message...

Every time when i place order, it gets rejected, as the reason restaurant is closed, however it always open on their website but foodpanda rejects it. and then the call to select some other restaurant and forcefully you have to choose it and then they ask for extra amounts and all to be beared by customer giving their policy excuses.
This entire process takes an hour, and the customer is harassed, and he left hungry for the entire...

Dear sir/madam,

I have ordered the food item (Phone-[protected]) from new royal treat restaurant through foodpanda android app.

After waiting for a long time no one has delivered the food. And also one is there in food panda customer care to support and track the order.

Please take a serious action against foodpanda and new royal treat.

Thanks,
Snehasish...