Foodpanda — I haven't received my order

Address:New Delhi, Delhi, 110018
Website:www.foodpanda.in

I have ordered a shake from Central Perk (GTB Nagar) on 21 sep 2018. But foodpanda didn't deliver my order & marked it as delivered. Today (04th oct 2018) I had ordered Doda Barfi form Rama Poori Sabji (Janakpuri), again didn't receive my order. I had mailed foodpanda, do live chats but they didn't response. Restaurants told me the guy came took the order but the delivery guy didn't place the order. Plz do something
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My order Id: z9yb-5miw. i ordered the product but in the system it is appearing it was delivered after an hour later.. i didn't received a call or any message from any delivery boy.

Dear Sir/Ma'am,
I placed an order and it showed me that order is confrimed and the same is approved fro preparation. but it has been almost 5 hours since the order is pending. Is this the way to fool your consumers. If you are unable to delvier why did you show your moto to deliver the product in just 30 minutes.

RahulSharma21's reply, Oct 3, 2018
ORDER NO. : #f3ev-tc10
My order code: y1kd-rw1l is showing pending for payment since the past 30 mins.
Can you please explain what is happening?
Why are you cheating your customers

Not received my order but shows delivered
Order no. a536-6tyj. I called restaurant last night he said no delivery man has came .he will wait till 11pm .. now showing delivered today

I had ordered ice cream at 7:45pm on 1st oct 2018 but not received the order. My order no. Is "y4lh-iwkc".

Also money got deducted.

Please look into this and resolve the same at the earliest.

Thanks,
Chinmay
[protected]

My order Id is f6zu-wmj7 From last 2 hour I am just waiting for my order the yet not delivered my order
I am hungry
I am very poor man.
The make people fool. The make order confirmed but not delivered even they can not given any contact number of delivery boy. And the can not resolved my problem from since 2 hours
I have Order on 28/09/2018 for my breakfast

Order No. a5jm-rh7k at 11.35AM

now till 16.08 pm not getting any response from food panda, also restaurant says its a problem of Foodpanda. I already paid the Amount online .
Please help us.
Sachin Mokashi's reply, Sep 28, 2018
Now on 17.47 PM Food Panda App Shows Order Delivered,
Surprising... I am not getting any food till time.

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