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Ford India Complaints & Reviews

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Last updated Jul 3, 2022
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Ford India reviews & complaints page 8

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I have booked Ford Ecosport Titanium Diesel on Feb-06-2021, at the time of delivery they promised to deliver vehicle in 20-40 days.After 40 days when I contacted the dealer(Lakshmi Ford Guntur) and Ford India they said that they will deliver vehicle in April for sure but again they failed deliver.Please take action on Ford India. They only care about bookings mainly the Dealers and don’t care about Customers and delivery of vehicles...
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New battery installed on date 20.10.2020

and today 7/4/2021 our ford car battery down unable to start the car.

i call bhavna automobiles pvt ltd, kalina, mumbai to check the car because the battery is under warranty. but they refuse

pls look into the matter.
call me [protected]
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    I gave my car to Talera ford Wagholi Pune on 25th March 2021. After the service, one item which is a big soft toy is missing from the car. I have sent them the pictures of car pickup and drop and the car went missing in the service center. They have acknowledged that the car went missing in the service center. But they are unable to track it. How can such a big item go missing from the car. This is sheer negligence. How can we blindly trust...
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    I have purchased my vehicle mp15cb3333 on 13 march 2019.
    Here I want to share some of the issues.
    Two of the car tyres got side cuts within a year and from last 3 month my air conditioning unit is not working properly and now it's heating like hell.. And it is very difficult to drive the vehicle with family in such a heat atmosphere of 40 degree celsius.
    It is ridiculous to AC get effected in such a small time means...
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    I have bought my new car Ford Freestyle (AS01EP6951) on 17th Dec 2020 from TI Ford Bharalumukh, Guwahati, Assam and till now i didn't got my Original RC book.I have enquired in the showroom but they can't response my request.They're completely clueless and not giving proper replies on how will i get my Original RC. I have been chasing them every week and still getting variety of excuses rather than solution.

    Please help me file a complaint against the Showroom and get my Original RC book as soon as possible.
    Request you to kindly do the needful.

    Thanks.

    Nabajyoti Nath([protected]@gmail.com)
    Contact no: +91 [protected]
    Ford India customer support has been notified about the posted complaint.
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      I purchased my Car (MH-11-CG-8928) since last 3 Years, till date I done my all services in Ford Services centers. initial 6 months no any sound in my car. but after 6 months i got sound in my car from bonnet, at the time of services i repeatedly told to manager but they are doing just wheel alignment, whether they are doing or not, i dont know.

      5 to 6 months ago i did my car service surat, i told car complaints 3 days he kept...
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      I mailed previously about the issue of cheating on the policy for more than two years . After that they got mail to transfer the refund of policy to us but they still want the bank statement though we have already provided it earlier . And now even though they reply to calls, but don't give us proper statement/ answers to our queries.
      They are simply ignoring us. We request you to solve this issue for us....
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      Suryabala ford. im really fed up with the service of suryabala general manager who sits in coimbatore head branch in time period of march 2021. he is very much rude and not even ready to sell car.

      when me and my father whet to buy our new first car, we were expecting good service from showroom. bcas i always wanted to give such warm feel to my dad who works more then 15hrs per day as a lorry driver. but what happed there was...
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      We have Ford Figo 2010 Model. It has run only 42000 km till date. Recently it met with an accident in Gujarat and we took it to Service Centre at Surat (Kings Motor Pvt Limited). They changed so many parts including Head Lamps and we paid approx. 150000 for repairing of the car. But I observed that the Head Lamp is not working properly and Beam is totally out, that can not be adjusted. At present the vehicle is in Lucknow. Please guide us how can this problem be solved at Lucknow as this Head Beam is under warranty.
      Ford India customer support has been notified about the posted complaint.
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        Request your intervention here, this is for the 3rd time i was facing issues with my FORD car, initially i faced issues with poor quality of tyres (occurred twice).
        Now the issue is with window glass, glass broke itself while travelling, pictures attached for reference below is incident detailed explanation:
        While I was travelling to my office in morning and suddenly I heard a glass blast sound happened while driving, I immediately...
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        Tn 82 v 0525, 1.5, year old figo painting got automatically peeling off and rusted, I complained to dealer, the reply from ford was idiotic. After asking about my job aspects, parking area & location of my house . Taking class about rusting, is this the way u treat the customer. I[censored] r giving me the explanation only then give me lab test report for the paint quality and the oxidation starting point or else i ll surely escalate this to consumer...
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        Dears,
        I leave my Ford Ecosport vehicle (TN18 T0298) General Service in Chennai Ford Service Center - Ambattur Yesterday (19-Mar). I said no complaints and only to do general service.
        Generally, they use to call in 1hr and tell about the service plan & observations and intimate the approx cost and proceed.
        But, yesterday they called at 4:30 pm and told that they did Service for 70000kms and changed engine oil etc. Also,...
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        I have a Ford Figo Titanium Petrol Vehicle from August 2019. After a year, my car battery automatic loss the energy and never to ignite. I had visited twice Parshv Ford, Chandrapur (MS) and once Sequal Ford, Nagpur (MS) but both of them unable to solve the problem. I am relay disappointing to buy a Ford Car. Yet Ford Workshop are unable to sort out the problem.
        - Many times happens such issues
        - Mob. no. [protected] Email- [protected]@gmail.com...
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        Sir,
        We bought Freestyle (titanium) GJ16CH6575 in October-2018 from bharuch branch, at that time we also applied for the policy through ford only we also paid 10428 Rs as the policy premium. The money was also debited from our account. After a year we came to know that they cancelled the policy instead of approving and also didn't refunded it . We contacted the manager of ford office bharuch he told us to give them cancelled cheque...
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        Dear sir,
        I have purchased FORD FIGO TITANIUM PETROL on Oct 2019.
        Current reading :14200
        Services done : 2.

        I have a very serious concern about the mileage of this vehicle as it is giving an average of 7 - 8 km/litre.Please look into the issue and do the needful ASAP.

        Thanks
        Rajendra Kumar
        [protected]....
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        Hi I'm vishnu from coimbatore. I booked Freestyle T+ diesel at suryabala ford coimbatore. Now he is saying I've to take insurance at dealer only to deliver the car. He's not delivering the car if I insure the vehicle at my choise. Please look in to the matter as insurance is my choise. I can insure it from any where. It's not compulsory to take insurance at dealer only. The manager is very arrogant and his behaviour towards the customers...
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I have received my car (ford ecosport-TN70L4264) on 27/02/2021.I have been complaing it to the staff incharge but he keeps on saying it's alright.I wasted four days giving the car taking it back in the same condition. I have paid huge amount for the repair of the parts but still facing some problems.My still facing problems with the car is as follows, 1)The cars shock absorbing problem has not been fixed yet, 2) When I am driving over 120 km, dashboard shows engine malfunction warning 3) when I brake the car arround 80km, the steering starts shaking, 4)there is also an vibration in steering wheel after driving the car for about half an hour . Please immediately look into these issue.Thank you
        Mar 22, 2021
        Complaint marked as Resolved 
        1)ford ecosport titanium car was shaking too much. 2)about 80kms when I apply brake, the steering vibrate too much and also shakes 3) driving 100 +kms, the dashboard showing service now(I have already complaint it to jc ford nagercoil, they said it's fixed but it's not) I have already driven to ford service center and complaint about the issue ànd wasted 5days now but nothing is repaired.I have already given paid 2, 25, 000 for repaing my car.Now jc ford service in nagercoil saying that after driving the car for somedays, the problem will be fixed.I have already using it for 2 weeks now nothing seems to be fixed.I request Ford company to look into this problem immediately.Thank you Car reg no:TN70L4264 Contact no:8939746831 Ford service center:JC Ford, nagercoil 629001
        Ford India customer support has been notified about the posted complaint.
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          I had a minor accident where i had to change the front gate, ford services replaced the gate and got it repainted, i said i have i quality issues then they behaved worried then they repainted the gate but now even if i scrath the gate from my nail the paint can be removed, its still a new car less than 2 years butout of all 4 other doors my front driver gate looks odd one out.
          Ford India customer support has been notified about the posted complaint.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Ford India — ECOSPORT 1.0 Petrol Titanium IC0904AA - Engine Warning lamp Glowing on display , fault not solved in time & it cost heavy .

            Dealership, Service Center: Talera Ford Nigadi, Pune .
            ECOSPORT 1.0 Petrol Titanium ICO904AA - MH12 NJ5798

            I have given my car for repair because on instrument display board their was Engine warning lamp glowing, meaning their is something malfunction. same day they have serviced car & checked wiring but fault could not found, they made bill of Rs 17404.00 Dated 18.02, 21

            They called another day to check...
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            Dear sir My name is A N Raaja i am here to complaint bad service from lakshmi ford service centrei am very passionate with ford cars from my childhood So decide and purchased a used Ford fiesta 2010 model TN23 BU 0006 from my friend of friend
            When i purchased the car there is no any major issues no any unwanted smoke, no abnormal noise, So the vehicle haven’t seen any major problem, After i purchased the car i decide to service...
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