Claimed

Ford India Complaints & Reviews

1.2
Last updated Jun 4, 2024
Complaints 1695
Resolved
398
Unresolved
1297
Quick Links
Statistics
Share
Contacts

File a complaint to Ford India

Having problems with Ford India?

File a complaint and get it resolved by Ford India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ford India reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
1
123aa
from Noida, Uttar Pradesh
Aug 17, 2021
Resolved
Report
Copy
Resolved

Ford Defective tyre

I had visited your service center for tyre issue, but after reaching the service center they forced me to take insurance for defective Tyre. I explained to them about the defective tyre but the person who was there with Bhawana Gade, did not want to listen to me and he behaved like an illiterate person. I don't know how india ford behaves with his customers after selling the vehicles to them.

He sent his report to the tyre...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
s.nprabu
from Chennai, Tamil Nadu
Aug 14, 2021
Report
Copy

Horn issue

Address: Thiruvanmiyur chennai India

Dear Team,
I am writing this mail 5 th time for this kind of service issue from Arumbakkam Ford service center
Yesterday I have given my Ford figo vehicle for my 50000 km service due which was taken care by Mr Edwin ( Service Manager )mob :[protected].
At that time my vehicle horn was in good condition with double horn .
He has mentioned me that some parts were obsolete and advised me to change several times...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Manihandan
Aug 14, 2021
Report
Copy

Tyre problem

Address: Chennai ambattur, telephone exchange

One of the worst service I never seen... 7 yrs I'm using ford car... I changed tyre in ur center only Not even one year happen... Making me to wait 1 and half hrs and telling we won't to puncher nu... What is this is this way u run ur service center... Very worst...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganesh sree siva
Aug 14, 2021
Report
Copy

Sales team lack of knowledge about product and delivery

Address: Hans Ford , Teynampet , Opp to DMS Bus stop

Hi, I have booked Ford Eco sport last month in Hans ford teynampet branch, Benny priya co ordinated initially and later no response from her side, Now Mr Albert and Mr Tirunavukarasu Co ordinating the same, But they dont have clear picture of features and specfications about new vehicle allotment and delivery date as of now, Also reason is priya has been relieved due to personal reason without notice period,

I have huge patronage...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarun Gs
Aug 13, 2021
Report
Copy

Missing while applying acceleration

Address: Angamaly, Kerala

My car shows missing when applying acceleration during running. so i went ford service centre 3 times (malayalam Ford, Angamaly), but they could not resolve my issue. I spend nearly 40, 000 INR. I am really not satisfied with your service centre...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjan Singh Dahiya
Aug 13, 2021
Report
Copy

Ecosport Breakdown

Address: Savitri bhawan, behind govind nagar, sirgitti, Opposite shri guru singh sabha gurudwara sirgitti

Few month before (near may or june) i had breakdown prblm after servicing they say problem resolved. Then after one month same prblm i face but this time i hired mechanic and got prblem resolved. Now iam stuck in other place with same prblm break down. Plz do not fool coustmers. Iam away from my home came here for my mother treatment....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Hussain Nandarvawala
Aug 12, 2021
Report
Copy

Inspection of car was not done properly

Address: Cargo ford, Vadodara, Gujarat

I, Dr Hussain Mohammed Nandarvawala, third owner of ford aspire GJ06KP5079(32, 834km driven), I had Given this car for inspection in cargo ford, Vadodara, gujarat before purchasing the car, i agreed to pay for inspection charges by myself as i was intrested in buying this car, after the car got inspected by mechanic name -Imitiaz (service manager - Aashish patel) on the same day late evening he informed me with bill 33, 000Rs charge and i...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mul Sanghvi
Aug 11, 2021
Report
Copy

Brake discs

Address: 68. Nehru Nagar society near Somnath Mandir ichanath umra. Surat. 395007

Recently befor 2 month I have changed my ford eco sport break pad and break disk. N it's almost 1900 km I have driven. Now I found that it is been rustly lining.. u can see in attachment.
Mulchand sanghvi
Surat
Gj 5 Rd 7035. .
It's completely new then also. This problem....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nicole Yin
Aug 10, 2021
Resolved
Report
Copy
Resolved

Only for ignition issue charging 90,000 INR

Address: Sector 5, Noida Ford India
Website: No

I am not very happy with the Ford Eco sport Model. I just drove 40, 000km only. I invested more than 2 lakhs. This time again only for ignition issue, Ford Service Center Noida sector 5 asking 90, 000 INR. This service is very unprofessional. I am not happy at all. I will never recommend this brand to anybody. I hope the Ford Team will look seriously into this matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dhiresh sagar
Aug 9, 2021
Report
Copy

Customer service

I booked a car last April in Sarvesh Ford Pondicherry, I cancelled the booking by 26th July since they couldn’t deliver the car in the promised timeline .Until I logged a concern with Ford none from the showroom gave an update on the deliver so I had cancelled the car and got a Suzuki Scross where the customer service is extraordinary. I called up the showroom to get update on booking amount refund and still not getting any proper response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rayyan Ali
Aug 9, 2021
Report
Copy

Steering Assist malfunction Issue in Ford EcoSports

While driving my vehicle (Eco Sports), in the middle of the road my steering got jammed and i was barely able to move it. In the dashboard window, "Steering Assist Malfunction" error appeared. My family was with me in my car. Although I was able to take back control and stop the car in safe postion. My family memebers are still traumatised by the incident.

This is a big safety issue in ur model. I have sent my vehicle to Ford...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mukeshgaikwad
Aug 9, 2021
Report
Copy

Steering Shaft broken within 4 months of my new Ecosport

Address: indore, MP

I purchased new EcosportBS6 from Prince Ford Indore in March2021 and within 1 month front left tyre was burst which I got replaced from tyre company in 50% consession, and in July2021 steering shaft got broken which is very unusual in such a heavy SUV. I visited Prince Ford but they deny to replace it and asking me to do it through insuarnce.

first question is on QA of this car model how come steering shaft of such a SUV can...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: Shimoga

I have booked ecosport trend variant canon ridge colour at cauvery ford mysore in the month of february 21.they promised the delivery in the month of april.. But till date they are not telling us about the allocation n forcing us to change either variant or colour... Its v painful, every time when we call they are not telling us whether vehicle is allotted... Its such a unprofessional behaviour from ford...if ford is so keen on giving us...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reshma Kale
Aug 6, 2021
Report
Copy

Money fraud

Address: शिणोली ता-आंबेगाव पुणे

मी लोन घेण्यासाठी एक aap घेतला होता आणि त्यांनी माझे लोन पास केले आणि मला 498 रुपये भरण्यासाठी सांगितले ते मे फोन पे वरून ऑनलाईन भरले तरी माझे लोन 6 दिवस झाले तरी अजून झाले नाही...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had purchased a new ford endeavour car on 2nd august 2021 through Bhagat ford patiala, Punjab. On that very day I had a doubt that the car was repainted around the right-side backlight as it had minute dots of paint all around that area. But the dealers assured and convinced me that the car requires a thorough wash and after-that the dots will disappear. Unfortunately on 3rd august when the car got washed at ford service station, the dots...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had purchased a new ford endeavour car on 2nd august 2021 through Bhagat ford patiala, Punjab. On that very day I had a doubt that car was repainted around the right-side backlight as it had minute dots of paint all over that area. But I was assured by the dealers that the car requires a thorough wash and after washing the dots will disappear. Unfortunately on august 3rd when the car got washed at ford service station, some paint got removed...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Ketan Tandale
Aug 6, 2021
Report
Copy

My car servicing is soo late

Address: Jalgaon khandesh

My car has a problem of white smoke coming from exhaust...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: Gorakhpur

My car up65BY 4445 ford ecosport suddenly got stopped with sound in engine and heating problem and engine stop working nor starting.
After takeing my car to service centre Shubham ford the service manger said engine is seized and need to be replaced with new one.
Last month when this car was sent to service centre there was no such issue only they change collant gas pipe as per them there was collent leakage issue and rest car...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: Gorakhpur

My car up65BY 4445 ford ecosport suddenly got stopped with sound in engine and heating problem and engine stop working nor starting.
After takeing my car to service centre Shubham ford gorakhpur the service manger said engine is seized and need to be replaced with new one.
Last month when this car was sent to service centre there was no such issue only they change collant gas pipe as per them there was collent leakage issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S Shivaraman Shridhar
Aug 5, 2021
Report
Copy

Never buy a ford motor car .

We had on 16th June 21 enquired of Ford eco sport with 2 dealers in bhopal ie SAI Ford and galaxy ford. They had told that the spare wheel is not being supplied by ford motors. I had rang up ford customer care where I was told that car is supplied without spare wheel because we are providing one air pump and puncture solution and our car can run a distance of 250 kms with deflated tyre thus spare wheel is deleted .
Convinced with this...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy