Ford India Complaints & Reviews

Got a poor service from one of your employee in ferozepur road agency . I have called several times to my pre ordered headrest, but always got a negative feedback from them . kindly resolve my problem as soon as possible

I bought Ford Ecosport on 24 Feb 2021. The car has run around 1500 km (1512 km exact), One morning while washing the car I saw the rear tyre was flat when I looked closely there was also a cut. I called Ford CC and they sent a guy to replace the tyre and the guy told me to get in touch with Ford assistance to get the tyre checked. I went to the service centre and they told me to leave the tyre there for an inspection. The next day I received...

I went for servicing of ford ecosport at pearl ford ambala.
Before service, mechanic driven the car for trial, there was no problem in the car. When I came back, on my way to home, I felt jerk and shock problem, when I went back to the agency, they told rear shockers are unserviceable.They replaced the shockers and charged me 7500 rupees.
I talked with them regarding this, they told problem can come anytime. Before that there was no problem like this in my car.I am totally unsatisfied with the service and I have full doubt something wrong they had done.
Also they took car out of the agency without informing me.
As per checklist also shocker was ok.

I have booked a ford silver colour titanium model on 09.03.2021 and made a booking amount of rs 21000 and dealer promised to deliver upto 10th april 2021 but no response is being given to me and i am felling helpless. I live in bijnor uttar pradesh 246701 and i have booked in bijnor.It will affect the repuattion and goodwill of ecosport . Kindly check the status. My mobile number is [protected] and my email id is [protected]@gmail.Com.Please provide response.

This has in reference to my booking for FORD Endevour in Motinagar Harpreet Show room. The booking date was 22.02.2021, they promissed me to provide delivery by 30.03.2021 but could not delivered. They again committed to delivered on 3rd April2021 but failed to delivered due to unknown reasons. 100% Payment detail given as below:
1. Payment made on 22.02.2021 of INR 50, 000.00
2. Payment made on 23.03.2021 of INR 30, 00, 000.00br...

I have booked Ford Ecosport Titanium Diesel on Feb-06-2021, at the time of delivery they promised to deliver vehicle in 20-40 days.After 40 days when I contacted the dealer(Lakshmi Ford Guntur) and Ford India they said that they will deliver vehicle in April for sure but again they failed deliver.Please take action on Ford India. They only care about bookings mainly the Dealers and don’t care about Customers and delivery of vehicles

New battery installed on date 20.10.2020

and today 7/4/2021 our ford car battery down unable to start the car.

i call bhavna automobiles pvt ltd, kalina, mumbai to check the car because the battery is under warranty. but they refuse

pls look into the matter.
call me [protected]

I gave my car to Talera ford Wagholi Pune on 25th March 2021. After the service, one item which is a big soft toy is missing from the car. I have sent them the pictures of car pickup and drop and the car went missing in the service center. They have acknowledged that the car went missing in the service center. But they are unable to track it. How can such a big item go missing from the car. This is sheer negligence. How can we blindly trust by giving our cars to such irresponsible service centres.
Please help in this regard.

I have purchased my vehicle mp15cb3333 on 13 march 2019.
Here I want to share some of the issues.
Two of the car tyres got side cuts within a year and from last 3 month my air conditioning unit is not working properly and now it's heating like hell.. And it is very difficult to drive the vehicle with family in such a heat atmosphere of 40 degree celsius.
It is ridiculous to AC get effected in such a small time means...

I have bought my new car Ford Freestyle (AS01EP6951) on 17th Dec 2020 from TI Ford Bharalumukh, Guwahati, Assam and till now i didn't got my Original RC book.I have enquired in the showroom but they can't response my request.They're completely clueless and not giving proper replies on how will i get my Original RC. I have been chasing them every week and still getting variety of excuses rather than solution.

Please help me file a complaint against the Showroom and get my Original RC book as soon as possible.
Request you to kindly do the needful.

Thanks.

Nabajyoti Nath([protected]@gmail.com)
Contact no: +91 [protected]

I purchased my Car (MH-11-CG-8928) since last 3 Years, till date I done my all services in Ford Services centers. initial 6 months no any sound in my car. but after 6 months i got sound in my car from bonnet, at the time of services i repeatedly told to manager but they are doing just wheel alignment, whether they are doing or not, i dont know.

5 to 6 months ago i did my car service surat, i told car complaints 3 days he kept...

I mailed previously about the issue of cheating on the policy for more than two years . After that they got mail to transfer the refund of policy to us but they still want the bank statement though we have already provided it earlier . And now even though they reply to calls, but don't give us proper statement/ answers to our queries.
They are simply ignoring us. We request you to solve this issue for us.

Suryabala ford. im really fed up with the service of suryabala general manager who sits in coimbatore head branch in time period of march 2021. he is very much rude and not even ready to sell car.

when me and my father whet to buy our new first car, we were expecting good service from showroom. bcas i always wanted to give such warm feel to my dad who works more then 15hrs per day as a lorry driver. but what happed there was totally different. sales persons are very friendly. but that manager i should say one rude worst hitler came and i asked for any offers. he suddenly told that if you are coming to buy car why you guys are expecting offers we are not selling vegetables. i guess you guys will understand how further discussion would be. yes i cant able to see my dads face. we went from there. then we approached another show room. but there i dont want to ask any offer still they gave me 50k worth of offers now im a happy ecosprot customer

We have Ford Figo 2010 Model. It has run only 42000 km till date. Recently it met with an accident in Gujarat and we took it to Service Centre at Surat (Kings Motor Pvt Limited). They changed so many parts including Head Lamps and we paid approx. 150000 for repairing of the car. But I observed that the Head Lamp is not working properly and Beam is totally out, that can not be adjusted. At present the vehicle is in Lucknow. Please guide us how can this problem be solved at Lucknow as this Head Beam is under warranty.

Request your intervention here, this is for the 3rd time i was facing issues with my FORD car, initially i faced issues with poor quality of tyres (occurred twice).
Now the issue is with window glass, glass broke itself while travelling, pictures attached for reference below is incident detailed explanation:
While I was travelling to my office in morning and suddenly I heard a glass blast sound happened while driving, I immediately...

Tn 82 v 0525, 1.5, year old figo painting got automatically peeling off and rusted, I complained to dealer, the reply from ford was idiotic. After asking about my job aspects, parking area & location of my house . Taking class about rusting, is this the way u treat the customer. I[censored] r giving me the explanation only then give me lab test report for the paint quality and the oxidation starting point or else i ll surely escalate this to consumer court
For contact
Richard
[protected]

Dears,
I leave my Ford Ecosport vehicle (TN18 T0298) General Service in Chennai Ford Service Center - Ambattur Yesterday (19-Mar). I said no complaints and only to do general service.
Generally, they use to call in 1hr and tell about the service plan & observations and intimate the approx cost and proceed.
But, yesterday they called at 4:30 pm and told that they did Service for 70000kms and changed engine oil etc. Also,...

I have a Ford Figo Titanium Petrol Vehicle from August 2019. After a year, my car battery automatic loss the energy and never to ignite. I had visited twice Parshv Ford, Chandrapur (MS) and once Sequal Ford, Nagpur (MS) but both of them unable to solve the problem. I am relay disappointing to buy a Ford Car. Yet Ford Workshop are unable to sort out the problem.
- Many times happens such issues
- Mob. no. [protected] Email- [protected]@gmail.com
from Saroj Juare
Vehicle number MH 32 AH 5954

Sir,
We bought Freestyle (titanium) GJ16CH6575 in October-2018 from bharuch branch, at that time we also applied for the policy through ford only we also paid 10428 Rs as the policy premium. The money was also debited from our account. After a year we came to know that they cancelled the policy instead of approving and also didn't refunded it . We contacted the manager of ford office bharuch he told us to give them cancelled cheque...

Dear sir,
I have purchased FORD FIGO TITANIUM PETROL on Oct 2019.
Current reading :14200
Services done : 2.

I have a very serious concern about the mileage of this vehicle as it is giving an average of 7 - 8 km/litre.Please look into the issue and do the needful ASAP.

Thanks
Rajendra Kumar
[protected].