Claimed

Ford India Complaints & Reviews

1.2
Last updated Feb 15, 2024
Complaints 1694
Resolved
398
Unresolved
1296
Quick Links
Statistics
Share
Contacts

File a complaint to Ford India

Having problems with Ford India?

File a complaint and get it resolved by Ford India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ford India
Customer Service Contacts

Ford India Phone Numbers

Toll free
1800 419 2500
358
119
1800 425 2500
101
66
Phone
+91 44 2455 1500
111
52
+91 12 4387 3001
54
43
+91 22 6702 4300
53
27

View more phone numbers

Ford India Website

Ford India Head Office Address

S.P. Koil Post
Chengalpattu
Kanchipuram District
Tamil Nadu
India
603204

Ford India reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Kanpur swarn ford.civil lines

Sir.i book trend petrol ecosport since 18 feb.but not received yet delivery in absolute black in colour.I confirm regularly after 2_3 days about car from dealer at swarn ford Kanpur civil lines .they said only one line yet location not confirmed from company.sir.its pandemic time my parents are old need car to avoid any problems related to vivid.plz sir look into the matter.my mob no [protected].i am very thankful to u i[censored] provide me absolute...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
Pullaiah Maddumala
Jun 21, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
Report
Copy

EcoSports Titanium - Rear seat request

Address:Guntur Andhra Pradesh.

Dear Sir,

While we are comparing other SUV's with EchoSports Titanium 2021 they are providing cupholders in the middle. It looks very nice and impressed also. But in the Ford you are going only for top models like EchoSports S. So there will be a many chances to loose your customers. I am planning to go this varient EchoSports Titanium 2021 model Petrol. But you are not providing Rare seat cupholders.. I's it possible to update...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prashant Arane
Jun 17, 2021
Report
Copy

Aspire boot latch non availability

Address:Pps ford pune

Hello,

I bought aspire from PPS FORD pune,
I am not currently in pune trying to get this spare part for my car since 2 weeks. Nobody is there to hear my voice, atleast there should be someone who ll co-operate....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chindu Das
Jun 16, 2021
Report
Copy

Painting issue

Address:Kairali Ford, Cheranellur, Kochi - 682034

I am writing this about the service center of kairali ford, cheranallur Kochi. I have given my ford Figo for some patchworks, due to the lockdown the delivery was delayed around one month. After getting the car the color was different on the new painting parts. Now I am waiting for reopening the service center for solving the issue. due to this, I have to lose my money as well as time. I got this kind of issue every time. So I do not suggest...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
New car given for service to thane service centre. Car was returned with scratch also the manager misbehaved when questioned about the damage. Very unprofessional behaviour and irresponsible staff...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjaypaulgoa
Jun 11, 2021
Report
Copy

Wiper motor figo

Dear Receiver
I own a ford Figo diesel 2012 Model No GA03P 2010
This vehicle has a problem with its wiper motor which was addressed to Naik ford in the month of March. However there has been a dealer issue in ford service in Goa due to which this complaint was not addressed. Now after a new dealer was appointed KING FORD VERNA Goa this complaint was raised to them for part change a month and a half back. The part arrived and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Advakash VERMA
Jun 6, 2021
Report
Copy

Satisfied customer

I am proud owner of ford ecosport and feel gud and proud to ride my ecosport. I am an adventures person and YouTuber, I want to install 4x4 system of my car can ford India had provide the 4x4 system for my ecosport if any please provide details and price. Please it's my request I want to explore whole world of my ecosport but on mountain and some muddy area I feel helpless for my ecosport please 🙏 provide for my car 4x4 system so my car...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Machhala
May 24, 2021
Report
Copy

About my car repairing

Address:KS Ford alwar , rajasthan

I machhala devi I purchase car from Ks ford alwar in september2020. My car accident in March 2021, . I subit my car to ks ford alwar on 23 march 2021, . There is a long time away for waiting to get my car.
The employee & general manager making me fool from last 1 month at the name of corona.
I am waiting for 2 months. I very urgent need of car in this pandemic situation .
What is the rubbish service is this, ford is a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Ecosportindia
May 14, 2021
Report
Copy

Ford credit India EMI issue

Hi,
I am writing here because I am fed with Ford service.
I have purchased ecosport in 12 june 2020 and financed by FCI. During the purchase I had given 60 cheque to Bhagat ford Ludhiana. This is my Company account which I am using last 20 year with good CIBIL.
I received so many calls regarding your EMI laps kindly pay. I always explain everything that I have already given the cheque after it works 2 month then again...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
San Nadeem
May 10, 2021
Report
Copy

Ford freestyle not solving my issue

Address:Opposite rythu bazar new bustop sangareddy, Sai krupa nagar sangareddy

Am not satisfied with our tolichowki service center. As i shown my vehicle to a service point but they have not cleared my vehicle problem. Even they also don't know what is the exact problem. And they are not responding us correctly. You have to take immediately action about my vehicle. Kindly solve my vehicle problem as soon as possible. Or else contact me i will explain about the problem. I hope you will do a better to me. Thank you am...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Siddharth3112
May 3, 2021
Report
Copy

Severe vibration problem in ecosport petrol titanium

I Bought the car in march and from day one i am feeling vibration and shaking in car and specially in steering and also pickup and performance in less in 3rd and 4th gear. Complained to dealer on 2nd day of purchase and they took my car 4 times for inspection and software update. After waiting for 15 days i complained to ford customer care and again they told the dealership to take my car for inspection and after a month they are saying that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joy Dean
May 3, 2021
Report
Copy

Poor service for headrest

I visited ford agency ferozepur road, one month ago and have ordered headrest, one of your employee took my order and said he will call me back within 2 -3 days but its been a month i havent recieved any call, kindly arrange my order for headrests...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joy Dean
May 3, 2021
Report
Copy

Poor service and false promises

Got a poor service from one of your employee in ferozepur road agency . I have called several times to my pre ordered headrest, but always got a negative feedback from them . kindly resolve my problem as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek9636
Apr 24, 2021
Report
Copy

Rear tyre burst and company reject to replace it

Address:Jaipur

I bought Ford Ecosport on 24 Feb 2021. The car has run around 1500 km (1512 km exact), One morning while washing the car I saw the rear tyre was flat when I looked closely there was also a cut. I called Ford CC and they sent a guy to replace the tyre and the guy told me to get in touch with Ford assistance to get the tyre checked. I went to the service centre and they told me to leave the tyre there for an inspection. The next day I received...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pearl ford ambala cantt

I went for servicing of ford ecosport at pearl ford ambala.
Before service, mechanic driven the car for trial, there was no problem in the car. When I came back, on my way to home, I felt jerk and shock problem, when I went back to the agency, they told rear shockers are unserviceable.They replaced the shockers and charged me 7500 rupees.
I talked with them regarding this, they told problem can come anytime. Before that there...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CA Rohit Vishnoi
Report
Copy

Eco sport titanium

Address:BIJNOR

I have booked a ford silver colour titanium model on 09.03.2021 and made a booking amount of rs 21000 and dealer promised to deliver upto 10th april 2021 but no response is being given to me and i am felling helpless. I live in bijnor uttar pradesh 246701 and i have booked in bijnor.It will affect the repuattion and goodwill of ecosport . Kindly check the status. My mobile number is [protected] and my email id is [protected]@gmail.Com.Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Harpreet Ford, Najaf Gargh road, Moti Nagar, New Delhi

This has in reference to my booking for FORD Endevour in Motinagar Harpreet Show room. The booking date was 22.02.2021, they promissed me to provide delivery by 30.03.2021 but could not delivered. They again committed to delivered on 3rd April2021 but failed to delivered due to unknown reasons. 100% Payment detail given as below:
1. Payment made on 22.02.2021 of INR 50, 000.00
2. Payment made on 23.03.2021 of INR 30, 00, 000.00br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rangaraonet
Report
Copy

Fake Promises on Vehicle Delivery

I have booked Ford Ecosport Titanium Diesel on Feb-06-2021, at the time of delivery they promised to deliver vehicle in 20-40 days.After 40 days when I contacted the dealer(Lakshmi Ford Guntur) and Ford India they said that they will deliver vehicle in April for sure but again they failed deliver.Please take action on Ford India. They only care about bookings mainly the Dealers and don’t care about Customers and delivery of vehicles...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kamaalrkhan
Report
Copy

Battery

Address:176, reshamsingh compund, cst road, kalina, santazruz east, mumbai 400098

New battery installed on date 20.10.2020

and today 7/4/2021 our ford car battery down unable to start the car.

i call bhavna automobiles pvt ltd, kalina, mumbai to check the car because the battery is under warranty. but they refuse

pls look into the matter.
call me [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandguptesh
Report
Copy

Items missing from car

Address:Talera Ford Wagholi Pune

I gave my car to Talera ford Wagholi Pune on 25th March 2021. After the service, one item which is a big soft toy is missing from the car. I have sent them the pictures of car pickup and drop and the car went missing in the service center. They have acknowledged that the car went missing in the service center. But they are unable to track it. How can such a big item go missing from the car. This is sheer negligence. How can we blindly trust...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy