Ford India Complaints & Reviews

Dear concern,


I would like to bring your attention regarding on serious concern with "noida ford service centre”.

I am very disappointed to write this email to ford service centre.


I called ford service centre for pre-booking for regular service. When i given my car at service centre i explained to them very clearly regular car services was required only. Now time was 10:30...

Today i go to ford service center at aligarh. The behavior of the service man is very bed and the amount they charge is just double from other area of ford service center
As My AC is not working then after checking they charge me 450 rupees charge but the way they talk is very disaster
As they Charge 3500 rupees of AC gas on the same way In Mathura Ford they charge only 2000.They will charge too much.
I suggest to all...

KA17-Z-2627 vehicle, which has been purchased an year back, has run 13000kms. I have been noticing black smoke appearing from it from initial days. When reported to the service mechanic, he mentioned it to be normal.

Now its 13000kms, and its still has lot of black smoke. Hence, I am raising this consumer complaint, as Ford India, might have provided me defective diesel engine.

Please contact me at [protected]....

Suffering since last 2 years nothing has been done so far... in last 45 days i sent my car more than 10 times but nothing has been done apart from burning the fuel... every time they are picking the car from my home which is about 20 kms from your ford workshop and after 1 day return back with no work done. My car insurance will be over in October 2018 and if you cannot solve the issue in that case you have give the benefit for extending...

Dear ford india
As i am a ford user and i use ford figo 2015 model. I gave my car for servicing at libra ford alipur delhi (60000km). After the vehicle getting serviced there was a sound from the ac vent and i gave it back to the service centre and they just filled the gas and gave the vehicle back to me saying all ok now. Again after 2 days the same sound comes from the vent and ac cooling goes off completely. Now i have given the...

My Car is accident and Under Maintenance for last 1 month in GSR Ford Varanasi vide vehicle no. UP64AA0298. Just 2 days back I have pickup my car from Agency. They assured me that everything is ok and tested but when I drive the car the sound is coming may be through engine.

The sound is increased day by day. This is so much of careless and not doing seriously work from the service point of view. Even I have follow up so many...

From last 3 months your service centres haven't detected my ford endeavour suv problem, even after making payment. Firstly i have contacted dhone ford service centre, manjari, pune. But problem of my car were not even detected there then after 1 month they said we don't have more technical facilities so please contact pps ford service centre, khadi machine, kondhwa, pune. Then i have shifted my car there. They detected pcm problem and towards...

On 8/8/2018, 60000 km service was carried out for vehicle ka-30 m-5215 in metro ford hubli. While going to karwar in the evening same day, jerks in the vehicle were observed during gear shifting. Vehicle was also not producing the required torque and engine speed was also not rising beyond 2000rpm. When contacted to adviser in metro ford hubli, he told me that engine injectors may be having problem (Like wire cut, injector damage or problem...

Sir
I have a eco sport top model having 6 six air bags, unfortunately i met with an accident but the air bags are not opened what is the reason whether the car has air bags or not.in this regarding i complained at costumer care but no body is responding my complaint number is[protected] and my registered mo number is [protected] reply me soon...

Ford Figo is one of the worst cars that anyone can buy, the service people always end up saying that everything is allright and within Ford India specifications. If Ford India is really genuinely concerned about good customer service, the least they can do is to get feedback from all customers who have been reporting problems and "rectify" them all as a genuine gesture of good will and replace all parts if necessary at thier cost.
br...

Respected sir, i m an owner of ford ecosport titanium petrol. Its of turbojet engine n 2015 model. I m facing engine problem since from 6 months, when it was drove 48k kms.. I had left car fr service and told about it.. It was rectified after a week. Now car ran for 64k kms.. Again same problem persisting and there is jerking and car wont get pickup at elevations.. Fed up with this problem.. Please solve my problem.. Vehicle no: ka-40 m 6949...

Hi, i am adithya ramanan.
I had booked ford freestyle ambiente model on june 9 at chennai ford, arumbakkam. Their initial commitment was to deliver the vehicle within 60-70 days.
But even after waiting for 60 days, i received no update from ford. After raising a complaint, ford told that it will take another 60-90 days.
Till date i have not received any proper update from ford. Very poor customer care......

I am using ecosport since last 4 years, and had a lot of issues with it.

Firstly, the engine of this car got break down in juts 2 years of purchase and i had to replace it with new engine, though it all done under the company's warranty scheme, still having engine replacement in a new car left you hopeless completely.

Then i had to change its gear box, not sure the reasons shared by the service advisors.
br...

I changed my clutch pad 2 times. But still my clutch pad issue is not resolved by the ford service center in thane. First time the clutch pad which they replaced was defective, and after installing new clutch pad ford service adviser is not giving me any asurence for new clutch pad. Satyam ford thane is the worst ford service center. No body take the responsibility of there work. Even not a management....

My car has been kept by service centre guys for more than one month. They are highly unprofessional and not willing to return or repair the car. Even after following up rigorously i m not getting transparency on the condition and repair timeline of my car. The car got damaged during heavy rainfall in noida about a month back. The insurance company helped tow the car to this particular service centre. I have a complete insurance cover for...

How ford plays with your image, emotions and your money? Beware, don't purchase ford vehicles ever and if you're confused between endeavour vs fortuner, definitely go with the later!! Here's my first hand experience with ford and i truly regret the decision of purchasing endeavour and want others to be very very cautious before even thinking of spending rs. 38 lacs on this car.

I purchased ford endeavour just 1.5 months back...

Dear sir,

I was using a ford figo 2010 model. A gift from my uncle. My car was affected by flood and when i took my car to service centre they are pretty much interested to claim total loss instead of repair. When other companies are ready to provide special offers and free parts (I am having a hundai i20 asta). The estimate was given from ford which comes around 7 lakhs (That's what they told me) new one cost only 5.4l....

On august 28, 2018 i experienced some issue with the gear box of my new ford figo (Tdci titanium) and was not able to use third gear properly as the lever was a bit loose. Somehow, i managed to reach autowings ford, hyderpora, srinagar (J&k) using only gears 1 and 2. On reception a service engineer first denied any such problem and said i might not have been able to use gear properly. I insisted and after some preliminary check he said yes...

Sir, i booked ecosport s titanium with sunroof varient petrol engine canyon ridge colour almost 4 months back from oscar ford agartala, tripura. I have already paid the booking amount. But after 4 months of wait 2 days back i was told by the representative that because of some technical problem the same model could not be billed in my name. It may take another 4 months or so to get the same model and they are not very much sure about it....

-on date 5th of july
-complaint no:-[protected]
I earlier complaint against of my car tyre which get bubbles on only 12000km of run, company provide warranty on tyre is 40000km/2 years... My problem is that i am complaint this tyre bubbles to ford agency which also do complaint to good year company... But good year company denied to do claim of my tyre & they gave reason is tyre get highly impact or its get damaged inner side...