Ford India Complaints & Reviews

Dear sir,

Please note this is the 2nd time i have been cheated and harassed by noida ford (A unit of maxis motors pvt. Ltd.)
Details are as below:
1st incident happened on 31/12/2017 in noida ford
Invoice no. Sip17a10947
Car no. Ka04mj-6267

Details: initial diagnosis was a software error, saying this noida ford want me to leave the car for a day as their laptop was not working. I...

I am highly dissatisfied with the service provided by ford thane. Even after buying such an expensive vehicle if i am getting this kind of service then i really dont know what to say. I dont think i will be recommending anyone to buy a ford vehicle in the future and this will probably be my last ford vehicle. I had sent my car for certain issues and servicing to ford thane. One of the main issues was that the door handle of the driver door...

Hello,
We have purchased the ford ecosports titanium+ 2018 facelift (Gj 16 ch 6751) model on mar 29, 2018. We have driven only the 5300 kms.

On july 24, 2018 we are coming back from our family function and suddenly on speed of 40 km in city traffic 2 tyres got burst (Left front & lest rear).
We have to toe my car to showroom and then we came to know we have to replace both the tyres.

We have...

From,
Dr. Manish mohan
[protected]

To,
Ford india

Subject: service issues of kl-21-n-3200, ford figo 2016 model

Sir,
My car (Ford figo titanium 2016 model, reg: kl -21-n-3200) met with a motor accident on 7 march 2018. So, i had left my car for repair purposes at harry ford kuravankonam thiruvananthapuram. Later, i claimed back my vehicle for rs. 250000/- on with...

I s. Chennakesavulu from jangareddygudem westgodavari district andhrapradesh, i have purchaged ecosport 1.5 di platinum edition car in february 2017 after three months from purchaged i have suffered so many time about tyre air babbles i have changed 12 tyre's with my own expenditure apollo and bridge stone company are not responded they says this car tyre size was not suitable this heavy vehicle so kindly solve the problem...

Hi,

I came to ford with my car tyre issue on 13th july.

My car is lying in cauvery ford since 16th july to till date, we have been running around to claim the manufacturing defect tyre to be replaced by ford.

I am very disappointed by such service and never expected this from reputed brand ford.

I was informed by mysore cauvery ford service team that, apollo engineer confirmed and...

This complaint is very very alarming and requires immediate and positive response friom ford india. Yesterday, while driving the car we noticed flames rising from the bonnet and before we could understand anything within seconds the entire engine caught fire and burnt completely. The whole car would have burnt to ashes if the fire brigade did not came into action within time. This incident was unprecedented, disastrous, and life threatening.br...

I had taken the car for periodic servicing on 21/07/2018. After service, the running board below the drivers door was found slightly crumpled. As the damage is not so obvious that one could notice it instantly hence it could not be brought to the notice of the dealership on the spot. on arrival at home the damage was informed to the service center on 23/07/2018 over phone and taken the car to the dealership on 28/07/2018 to show the damage...

Dear concern,
On 20th july i buy new eco sport titanium, total cost 1102000/-, after two days later, there is a check light display in my car meter, that is steering lock malfunction service now, on immediate i go to service station and they rectify my problum through laptop while connected in my car and said sir its resolve now, after 2 hours its display again then i again call service center, on 3rd aug midnight 9 pm its stop on...

I am using new ford ecosport, i my done two services at your calicut dealer pvs ford but i am not satisfied in their service because of the following reasons-
1. Every time they compelling for additional work like under body coating and door protection they telling if you are not doing this protection your door will got rust. Any fact of this?
2. Unnecessary they changed my wiper blade and charged
3. 2 days back i went...

Hi, i am dr. Siddalingeshwara pyati, having ford ecosport - ka 48 m 8469. Having problem with gear box. My vehicle is under warranty period. I have left the vehicle for repair at patson ford, belgaum, karnataka on 27/07/2018. They told it will take 8 days for repair. Does it take so long to repair a simple complaint. As a freelancer, my work is hampered without vehicle. I thought it will take one day. What should i do. Kindly do the needful...

Brand new ecosport d titanium + driven 5000 kms and not one but 2 tyres got burst last night at delhi cant, since the vehicle was not on high speed it got saved from a fatal accident. Due to the sudden break, the car at the back hit the ecosport and further damaged the back tyre and the door. Is this is the quality of tyres provided in one of india's best brand? Not to end the ordeal the rsa arrived only post 2.5 hrs.. Is this the kind of...

Sir, [jh05az9554] i bought this vehicle as per your kind support, the dealer has phone me but it is very surprising to know their version about changing /modify my engine which consumes more than what it actually requires after long pursuing behind them, today they said i have to bear 40% of cost? I mean to ask you is it a policy of ford india, while a costumer bought this vehicle how could he know it has defective engine, when it detected...

I purchase ford aspire diesel model about 3 month ago. When i purchase new car subjected problem already exist on that model. I complain on service station. But dealer has not completely remove this problem. My car number is mp-20- cd-2842. I have personal met with ford jabalpur mechanic. But he does't repair or change any tool which is responsible for that error.....

Hi i am owning ford aspire since 2015. Till that time i am facing car door noise issue which they walys repair and in every 2 3 month the same problem is re-creating again and again. Many time i have complaiend in ford also but there is not proper solution till date.

Today 23rd july my card wheel axis has broken while i was driving, i was lucky that nothing happened but my card got dis-balance. From the same location i tried...

I have complaint regarding repair work done on my figo vehicle number ka-05 mk 3096. I took my car to the yeshwanthpur branch with air conditioner complaint. They checked and said thermister need to be replaced. They also informed to replace thermister they have open the dashboard it will charge labor ad well items charge. They billed me 5k.ac was working fine for few days then i again started same issue when i go on highway advisor were...

Hi,
Yesterday i have visited harpreet ford located at dilshad garden with my family. I had planned to take ford aspire. But the salesperson - mr kashish was so immature and arrogant. When one of my family member asked that where is mustang in showroom as he wanted to see that, the salesperson said - ‘’pehle aspire to le lo’’.
This is the way harpreet ford slaespersons treat customers. I have decided not to take any...

Dear team ford,

I had purchased “ford figo aspire” in last year june 2017 from delhi ford with above registration no. All scheduled company provided service has been done.

But unfortunately the unit has developed the following issues :

1. Car average is lower than claimed by the company though it runs under all suitable conditions.
2. Car starting torque is very low and very difficult...

Concern, i has been sugessted by chand ford, tezpur that my ford fiesta car 1.4 d (2008) model engine complete head assembly to be replace with new one which is very disappointing to hear that because just before my head problem detected i have overhualed the whole engine 2 yrs back from today with a running km of 25000 in ti ford guwahati.
I dont know why they have suggest me for that, therefore i m totaly un satisfied with the ford...

Today my driver goes to service center at powai kavish Ford for some repair work
They didn't respond very well and asking for money 1500 only to get car inside body shop without any inspection, i already done some repairing work last time at that time they charge me more than 2 lacs but still I am facing some issue they are behaving just like their monopoly
I think they don't work with honestly

It is very shameful...