Claimed

Ford India Complaints & Reviews

1.2
Last updated Feb 15, 2024
Complaints 1694
Resolved
398
Unresolved
1296
Quick Links
Statistics
Share
Contacts

File a complaint to Ford India

Having problems with Ford India?

File a complaint and get it resolved by Ford India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ford India
Customer Service Contacts

Ford India Phone Numbers

Toll free
1800 419 2500
358
119
1800 425 2500
101
66
Phone
+91 44 2455 1500
111
52
+91 12 4387 3001
54
43
+91 22 6702 4300
53
27

View more phone numbers

Ford India Website

Ford India Head Office Address

S.P. Koil Post
Chengalpattu
Kanchipuram District
Tamil Nadu
India
603204

Ford India reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Karan3003
from Ahmedabad, Gujarat
Report
Copy

defected cars

Address:New Delhi, Delhi, 110092

Dear ford team

Is it Ford or fraud ..!!!
I has been more than 50 days since my car is at the service centre and i have been facing problems again and again and i have been made to visit the service center again and again which has been costing me alot mentaly and financialy.

Since the time i have purchased the car is has been a pain for me as it has been asking me for some repairs or the other very frequently...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dinish Skd
from Bengaluru, Karnataka
Report
Copy

engine guard

Address:690542

Am bharath writing this complaint because there is no proper resolution received at service centre at oachira kairali ford. My vehicle engine guard damaged while running and not getting the correct solution from your end.

My vehicle is purchased in 2018 and only 6 month I believe ford will replace or do the necessary services on my vehicle without any extra cost.

Please do the needful urgently......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gargimilind
from Aurangabad, Maharashtra
Report
Copy

aspire

Address:Jalgaon, Maharashtra, 425001

I purchaised ford aspire 1 motn ago from sarwati ford jalgaon maharashtra. after gaiting assurance of milleage above 20 km/l. But after using almost 7000 km car dosnot give milleage of 15 km/l. i have consulted showroom 3 times but they didnot solved the problem. i think it is beyound there limits. my problem is much genuine. consider it as immediately as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kartik Bhinde
from Mumbai, Maharashtra
Report
Copy

body shop work at satyam ford-mumbai thane

Address:Thane, Maharashtra, 400605

My vehicle is at Satyam ford mumbai as water entered in vehicle from 12 th july’18 and as on today also bodyshopbadvisor is not attentive enough to get work started.

Cant wait further for satyam ppl to take me on ride as i shall need my vehicle for daily use.

Vehicle first survey happened on 12th itself and its almost a week and now today i regret to put my vehicle in satyam ford.

I am just not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Surya S
from Mavelikara, Kerala
Report
Copy

claim process delayed

Address:689501
Website:www.fordindia.com

I am an owner of Ford figo sport unfortunately my car met with an accident on 1st april 2018 and I handed over my car to my nearest dealer kairali Ford kottayam.
Untill now ie 16/07/2018 no action been done from the side of showroom. I have a bumber to bumber insurance and I have paid advance amount of rs 150000/- also .
The service head Mr.sumesh has not taken any step to start my car work for the past 3months .
This...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagendra Singh Gehlot
from Udaipur, Rajasthan
Report
Copy

central locking system in ecosport trend plus

I have booked Eco sport Trend plus from Udaipur Rajasthan (INDIA). One problem I observed is; Even when the car is centrally locked, the Car can be opened from inside 'normally' while in motion (without driver's intervention)... This can cause accident if someone (especially children and old men) accidently opens the door while the car is in motion. What Ford people is saying is it is an added safety during crash.

So please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shipra Saurabh
from Noida, Uttar Pradesh
Report
Copy

pcm part failure 2nd time in 3 years of ford figo titanium 2014 model

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I own Ford Figo Titanium 2014 model, I purchased it in Nov 2014. Ford has given me a damaged car. I am constantly facing multiple problems till then. But in Feb 2017 i got to know about PCM part damaged and I got it done with the costing of 60K. On 9th July my car collapsed again, service center reported the same problem of PCM Part failure again. I can't afford this failure again in 1 year of duration. This is a completely damaged car.I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
The dealer opened the engine and the other accidental parts of the car without survey and without our consent. This act of agency O.s Motors Jodhpur has deprived us from getting the insurance claim. Now demanding 80000/- for repair or Rs. 5700 for releasing of vehicle un-repaired.
The insurance advisor and the supervisor is talking too rough to me. Their language also is very unprofessional....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nilesh Pachbuddhe
from Pune, Maharashtra
Report
Copy

no inbuilt navigation system in ford ecosport titanium s

Address:Amravati, Maharashtra, 444606

As there is Android auto in EcoSport, if phone is not functioning well, v get helpless, thr must b inbuilt navigation in such high-end model. So u must atleast provide facility to install navigation software .As when phone attached v can use android auto, and when phone is not attached v can use inbuilt navigation.this inbuilt navigation is available in ur titanium version...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anilkaushik1967
from Gurgaon, Haryana
Report
Copy

cheating by the ford dealership in gurugram

Address:Mahendragarh, Haryana, 123001

I am cheated by Tanish FORD, sector15 Gurugram. I booked three in number Ford Aspire Trend and deposited Rs. 874000/- in the account of Tanish Ford before 30/06/2018. I was told telephonically by Mr. Ashish (A sales representative from the dealership) that i will be delivered vehicle within next two working days and Rs. 400000/ per vehicle will be financed on zero percent interest for three years. But after that the dealership refused to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajeshnathmehta
from Noida, Uttar Pradesh
Report
Copy

unavailability of vehicle and no information even in 4 months

Address:Sheikhpura, Bihar, 811105

I wanted to gift a car to my mother on her anniversary in May'18. I had booked an EcoSport - Trend - Petrol - Blue Color on 21st March, 2018, from Prema Ford, Patna, Bihar. It was in my mother's name Ahilya Mehta. Document No. - 117793. The tentative date I got for the delivery was 20th May, 2018. However, I did not get any information even till the end of May. When I started chasing them thereafter, I got to know that they will not be able...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashok shyam
from Tumkur, Karnataka
Report
Copy

tampered chassis vehicle sold to me

Address:Bangalore, Karnataka, 560078

I bought a ford ecosport trend+ diesel vehicle on 20 October 2016 from Lathangi ford. Now I decided to sold my vehicle and found a prospective buyer. When the buyer applied for the loan to purchase my vehicle, the bank guys nominated a 3rd party to verify the vehicle. To my surprise, they told me that chassis number which is usually punched below drivers seat was in a different font size. They rejected the loan saying that it is a tampered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashok shyam
from Tumkur, Karnataka
Report
Copy

tampered chassis has been sold to me

Address:Bangalore, Karnataka, 560078

I bought a ford ecosport trend+ diesel vehicle on 20 October 2016 from Lathangi ford. Now I decided to sold my vehicle and found a prospective buyer. When the buyer applied for the loan to purchase my vehicle, the bank guys nominated a 3rd party to verify the vehicle. To my surprise, they told me that chassis number which is usually punched below drivers seat was in a different font size. They rejected the loan saying that it is a tampered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikasvj89
from Raipur, Chhattisgarh
Report
Copy

delay and unsatisfied services by ks ford kota (rajasthan)

Address:Sonbhadra, Uttar Pradesh, 324005

Yesterday i dropped my car for service and specified problems to be solved at service center.
They assured me to complete servicing by evening 5 pm through a call
But till 5:30 pm no call from their side for the completion of service,
After that i tried to call them but none of them responding me clearly regarding completion of service of car.
However i went there by 6 pm for any update but till that time my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishudh yogi
from Shoranur, Kerala
Report
Copy

break didn't work

I just want to submit this complaint regarding abs breaks which didn't work when I was driving in spiti valley.
I have ford Eco sport bought it on this fab from chennai ford
But car breaks not working in bumping roads, and in spiti I don't know how I serviced, when I tried to stop it
It made a really noisy sound and stopped after 100 feet or more
I already called and inform, but also want to write it down for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amrinder Bhullar
from Adampur, Punjab
Report
Copy

complaint regarding engine oil leakage.

I bought ford endeavour titanium 3.2 vin number majaxxmrwajl50751 from imperial ford ferozpur on 10 may 2018. As of date 30 june 2018 i had taken car for general check up and found that the engine oil was leaking from the engine of the car, which the technician at ford found out was leaking from the front and back crank seals of the car. Then i was informed that that seals of the car had to be replaced with which i was very uncomfortable...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunil C. Parikh
from Vadodara, Gujarat
Report
Copy

figo-zxi - model of 2010 - failure of door locking system.

Address:Vadodara, Gujarat, 390021
Website:I hope that the company should improve quality.

Dear Managing Committee of Ford India,
I own very nice FIGO car registered under number GJ-06-DG-7692 . I love it very much.
My both the door locks of left side FAILED i.e. FRONT & REAR DOOR of left side- The doors were not getting locked, ONLY RIGHT SIDE DOORS were getting locked.
This INCIDENT came to my notice on 7th JUNE 2018, that the car is not getting fully locked.
Thus, I lost most important SAFETY of...
+3 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
B
bsdang
from Amritsar, Punjab
Report
Copy

spare parts

Address:143001

Dear,
I was driving a toyota fortuner from past 6 years, recently i bought a ford endevour from novelty ford amritsar. On 1st july 2018 i noticed a leakage from the back of the car. On checking i noticed that all the coolant had leaked. I did not receive any problem in my toyota fortuner and any other car ever. This is my first ford car and the experience is not good. On 2nd july 2018 i visited the novelty showroom with the car and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
preet babel
from Patna, Bihar
Report
Copy

defective vehicle I received

Address:Pune, Maharashtra, 411037

I hv bought ford endeavour on mh12qm4770 on 20/06/2018 from dhone motors pvt ltd hadapsar. Very next day i found 2 problems in car that in night front glass visibility is not there and vehicle is imbalanced, can't drive straight then took to workshop n found that some major problem is there and 5 hours they were doing wheel alignment and cleanned the mirror n gave me back.
Next day i gone to mumbai and it was heavy rain and found that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
A K Behera
from Bemetara, Chhattisgarh
Report
Copy

my ford fiesta titanium global model problem is not being resolved

Address:490006
Website:WWW.INDIA.FORD COM

My car was received by m/s. G. K. Ford, ford dealer at raipur, cg on dt. 18.06.2018. Beforehand about a month before, the dealership detected the problem of engine oil entry into coolant circuit during normal check up. But due to non-availability of spare parts, they could not rectify the problem at that time. They assured to order the required parts from company immediately and inform as and when the parts reach the dealership. On 18.06.2018,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy