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Ford India Complaints & Reviews

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Last updated Feb 15, 2024
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Ford India reviews & complaints page 31

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D
dilevik
from Bengaluru, Karnataka
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ford escort brake failure

Address:Coimbatore, Tamil Nadu, 641035

I left my vehicle with rajshree ford for 30k service and complained about braking noise and brake failure during a speed bump / pot hole. They said it's rectified and still the noise is prolonging. They said it's usual noise. Looks like customers are being taken for a ride with rajshree ford. I have tried all the 1800 numbers provided by ford india still no use. Nobody cares about customer...
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V
Vinay Krishna Prasad
from Rajgir, Bihar
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fuel fed as diesel instead of petrol in smart card

Dear sir,

I am having ford figo vehicle in my name. Details as under;

Date of manufacture : 2011
Chasis no: maj1xxmrj1bl44884
Engine no: bl44884
Vehicle no: br01bd5031

I purchased the aforesaid vehicle petrol version but it is surprising to know that in the owner book it is mentioned diesal. This has costed me rs.3700/- recently as while communiting the vehicle from patna...
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A
akii khanna
from Delhi, Delhi
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delay in delivery of my car

Address:New Delhi, Delhi, 110015
Website:[email protected]

I gave my car eco sport dl1cu 5791 on 3rd of april to ur moti nagar service center for claim of insurance... They told car will be readied within 15 days of date post the claim is approved... All went right and claim was passed nd my car was readied according to them... They informed me to come and take the delivery on 25th april... Wahen i reached moti nagar service center i was the back camera nd spare wheel cover cap was broken by them...
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G
Gajendrasinh Rana
from Surat, Gujarat
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burst tyre

Address:Surat, Gujarat, 394520

Hello ford india i bought gajendra singh rana surat from the ford dealer surat ford, the top model of ecosport 3 months ago from today. everything is okay in this car, but the 17 - inch alloy wheel has been given and it has a low profile tire indian roads do not stop at all. in the first 5000 kilometers in my car, there was a problem in 4 tires, but our dealers were able to solve the problem from the side of surat ford. but back to my car,...
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J
Jkachhap
from Hazaribagh, Jharkhand
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bad quality service

Address:835303

I ownd my ford figo aspire in nov 17. Before 1.5 months i made an accidental claim of rear right fender and bumpher at ranchi diara ford, the result was highly disappointing. They have taken time for one month. Paint quality is too bad, it was not smooth and some dot marks, color shade is different. They said it happens, spraid color all over the car and then rubbed my complete car with 2000 grade sand paper that's why clear coating of paint...
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A
Abhor Thapa
from Patiala, Punjab
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clutch plate worn out

Address:New Delhi, Delhi, 110059

My ford ecosport 2016 model's clutch plate got worn out after driving only 12 k kms.
I have other hyundai car which is 2010 model and still has got same clutch plate which came with it.
This is absolutely disgusting and un acceptable from ford which is such an old company.
Dealer is asking for 14 k or 18 k depending on fly wheel condition.
I need complete reimbursement for the amount....
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R
rohit sngh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

servicing and policy regarding complaint

Address:530018

The worst service centre i have ever seen in my life, that is tristar ford of vizag.. Force to do servicing from outside agency... Tristar ford force us to take policy from his agents only.. Otherwise they are not going to help us.. Previous servicing was patethic... Plz do something otherwise i have to complaint for rog or in court regarding this... I am fed up.. For last one month i am trying to renew my insurance but can't do it.....
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A
Akash pc
from Ottappalam, Kerala
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no one is responding from ford

Address:Shimoga, Karnataka, 577204

My vechicle no is ka14p7185 and i was paid the insurance amount of rs 2027 wile making payment one of your executive told that if you have not claimed in the period of 2017 to 2018 then with discount you need to pay 18000 but i was tought i claimed but after making the payment i came to know that i was not claimed in that period. So now if i ask them regarding on these no one is respoding properly...
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@Anks9
from Jammu, Jammu and Kashmir
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repair of my ford endeavour titanium 3.2 titanium 4wd

Address:Jammu, Jammu and Kashmir, 180004

This is ankit sharma from jammu (J&k), india. I purchased ford endeavour (3.2 titanium 4wd) from jainco ford last october. The vehicle is barely 06 months old and only run 7000 km but its very disheartening to tell you that my sunroof got non functional and was stuck wide open almost a week back. Moreover, the anti-theft alarm blows off on its own on many occasions now. The vehicle was then placed at the dealership for a day after which they...
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D
Dr Anand Khanna
from Jhansi, Uttar Pradesh
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long waiting for repair at gorakhpur

Address:273004

Our ford figo up 53by 6337 purchased in2012 at gorakhpur needs repair. Unfortunately service center here giving date 29/5/18. It appears they are not able to help as they are overburden. I am a practicing doctor and feel hampered because o[censored]navailablty of car.
Can not you think of opening another authorized service center so that gorakhpur could be served better...
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A
ajay.sawhney78
from Mohali, Punjab
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misguide to customers

Address:Ambala, Haryana, 134003

The dealership : kanav motors pvt ltd

I bought a ford aspire, tdci on 28th april 2018. When i visited the office, sales relationship manager mr. Ravish, contact no. Is [protected], attended me. He told me that on aspire ambient, have power stearing, power window, music system, ac/heater & abs with ebd. Then i finalized my car on same time & paid the down payment in cash and rest amount paid by cheque. But at the time of delivery,...
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Address:091

Dear team,

I have booked my ford ecosport titanium 1.5 diesel on april 7th @ jayshree motors pvt ltd. Jamshedpur

Till date there were 03 delivery dates committed :

20th april, 30th april and then 15th may.

But now suddenly they do not know the status and are not even committing a new date. Response from the ford india is too much poor. They do not bother i seem....
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F
Fareeduddin Quadri
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ford ecosport 1.5 diesel titanium

Address:560100

I took delivery of a ford ecosport 1.5 tdci titanium model on 06th april 2018 and within a week started noticing that the door lock sensor was not working regularly it was working intermitently took it to the dealer jsp ford bangalore from where the car was purchased and the sales advisor also checked from his end and the door lock sensor was not working hence i was suggested to go to the service department to check the issue and appointment...
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1
1964kirpal
from Noida, Uttar Pradesh
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car servicing related

Address:Amroha, Uttar Pradesh, 244001

I went to venus ford, moradabad for servicing of my car ecosports bearing sl. No. Up23 r 1919 on 06.05.18. At the time of servicing my car's mileage was showing 14.7 km per ltr. Now after servicing it has come down to 13.2 km per ltr. I was charged rs. 15830/- for servicing and changed some parts. I was also charged @1.75% transaction charged when i made payment through card. I was not allowed to stand near my car and was forced to sit in...
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S
sarfarazkbrass
from Muzaffarnagar, Uttar Pradesh
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battery problem

Address:Moradabad, Uttar Pradesh, 244001
Website:venus ford moradabad

We purchased three ford figo in 2016 one diesel varient and other two petrol varients my car is petrol varient with no up 21 be 8592. I always keep my car up to date regarding its service, insurance and all works done under companys authories dealer of moradabad i. E venus ford.
Two months back i got my car serviced by company for which i paid to the company. Last month on 18 of april 2018 for joining a function i tried to start my...
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G
GAMER's HUB
from Indore, Madhya Pradesh
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negligence in providing documents and proper service at center

Address:Guna, Madhya Pradesh, 473001

I bought a ford aspire titanum on 8th feb, 2018 from guna mp i paid full payment.. They paid the rto amount on 24th march after 1 and half month i do not no why though i paid at the time delivery. There after they submit the documents in the 17th april 2018 after 24 days of the deposit of the moeny. And so far registeration card is not handed over to the customer.
Secondly they promised to provide the facility at showroom but after...
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S
Sanjot Sandhu
from Patiala, Punjab
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harassment due to fastag and fuel problem

Address:147001

Dear ford, i buy first ford figo car from patiala bhagat ford in 2016 and now i buy second ford figo car in last month and at the delivery time company gives me only 1/2 or 1 liter desiel fuel in car and now company works harassed me due to fastag sticker which is compalsory for latest cars as by law act and company workers commitment to me before the buying car that they give approx. 5 liter fuel at the time of delivery and now i go daily...
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Address:Cuttack, Odisha

Odisha ford service centre is harrasing me by initiating a new problem each time i bring my car to the service centre, actually my car had no mechanical problem before entering the service centre, only coolant problem was there and my side mirror cover was broken, therefore i brought my car to the service centre, but after my work got done, when i took my car out of service centre i got many problem like engine oil leakage, some sounds were...
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B
Beerisingh
from Jaipur, Rajasthan
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ford india and crossland ford cheaper owner

Address:Jaipur, Rajasthan, 302001
Website:[email protected]

Hi all,

Till now i have not received my car from crossland ford and ford india, already been past twenty days. What’s your management doing, every time they were saying they will handover my car within two days but no action been taken from your side. We have also approached gm of mr. Vinod (Employee of workshop) he is also repeating same things but no action taken by him, so request you to kindly take this matter seriously...
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J
Janish Kashyap
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mileage problem

Address:152001

I have a Ford figo aspire Titanium Petrol Model 2017. I drive my car more then 11000 km
2 service metaintance done by Imperial Ford at Ferozpur.
My car gives only 10km per liter milage in city with ac speed 0 - 50 kmph
On high way gives me 14 km per liter milage with Ac speed 60-70kmph
I m suffered from this problem pls help...
+1 photos
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