Ford India Complaints & Reviews

Hi team,
Hope all is well!
I am rohit kumar, owner of ford aspire - dl 11 ca *, which was bought on 2nd apr 2017 from harpreet ford, prashant vihar, new delhi.
This email is regarding the complaint of harpreet ford - moti nagar branch, where i have performed the insurance renewal for my car. The service quality and lack of information with custom representatives went very down the average and it led me down on "after-sale-response"...

My new ford ecosport automatic purchased on 31 dec, 2017 has undergone 2044 km had met with a breakdown on this 1st april 2018.
Defect was vehicle is not getting start. When we give the key it wont get start. Just make a sound.
Please note, the vehicle has done its first service on 26th march 2018.

We had taken the vehicle to nearest dealer after repeated request to customer care and roadside assistance as no...

Perfoma invoice date : 26/02/2018
Dealer :kavish ford automobiles - saki naka - andheri-

Dear all,

Director/owner/manager/sales person

And also

Ford manager, india,

Sub : regarding the delivery issue on our booking of ford eco sports tend plus automatic –white color

Booking in name: ashok jain

Dealer name : kavish ford, andheri,...

Company name :ford india service center name :benarji ford durgapur date of submit car:7-3-2018 complaint no :[protected]
Problem details :submitted my car to ford india on 7-3-2017 but till date his car was not repaired when ever i contacted to them they said that parts are not available and same times give false commitment to me for that send so many mail to them but no positive response.
Not even road side assistance provided...

I bought a ford ecosport in 2014 and after 9000 kms the clutch failed the dealer told my driving style is an issue so i changed my driving style but again at 16000 kms the clutch failed and again in 28000 kms the clutch failed but the ford india is telling the same story again and again and till now i have spent 70000 for clutch i request to you to take necessary action and change it for free of cost...

For all ford figo users, especially figo models of 2012 beware our cars have a real degree t to which the company isn't paying heed. Again post serivicing my car last week. I was asked to change the damper pulley and one part to get rid of this problem which i did. However just exactly after week, again my steering wheel seized, engine got shut the engine, oil and battery lights at the dash board lit. This all happened in traffic the only...

Cng is authorized fuel in india when i contacted for service of vehicle in harpreet ford moti nagar they people refused to service. Though the said vehicle was purchased from same company at the time of buying vehicle sales team does not apprised if cng will be installed they will not do even paid service. Car no dl10ch 4250 vaibhav sharma [protected]...

With reference to complaint raise by me with SrvReqNo:[[protected]], Ford team had call me and told that as MRF as rejected the replacement we cannot help further.

Firstly I'm sorry to tell that, when I reported the issue at KingsFord Surat, they told to approach MRF office in Surat to get the resolution immediately, they did not guide me to disassemble the tyre and then approach there. I direct went with tire loaded in my...

Harpreet ford team,

This is navneet jamwal from delhi
I have buyed ford ecosport with registration no - dl3cce8576 from harpreet ford, prashant vihar in 2016 end

After 3-4 months, we observed some starting noise problem, coming when ever we are starting the engine & battery also drains out very quickly

So in next service may'2017 we pointed out this problem to service center harpreet ford...

I, munish kumar regret to inform you that none of the promises, mentioned during purchasing of ford car are being adhered to by your team, atleast not at bhagat ford agency at pathakot.
I detailed about the incidents happened during my visits to bhagat ford service center, pathankot.
The navigation system of my ford ecosport ecoboast stopped working within 2 or 3 months of purchasing of this car. I really didn’t understand...

Last year harpreet ford, ghaziabad manager sold me 1 year extended warranty for my ecosport. They charged around 15, 000 rs. They told me they will send me documents later but they didn't provided any single document. From last 2 months i am asking for the document just to know what all is covered in extended warranty. But they didn't send me the details and today they told me your warranty is expired. So basically they cheated me in the...

I m gajendrasinh rana from surat (Gujrat)
I have brought you top model verient of eco sport from surat ford.
Hello ford india my name is gajendra sinh rana. I am a resident of surat. I have purchased eco sport titanium plus model from your showroom surat ford at surat for forty days from today. At present, my car is running 5200 kilometers.in this, the tire of the unstable bridgestone company is absolutely glamorous. There...

My ford figo diesel titanium was last services in the months of nov and dec 2017. However today while driving i faced a serious issue which could have resulted in a horrid crash. My engine siezed, steering wheel got locked followed with a strange smell in the car. The engine indicator was on and after some time it went of. Later again my car was fine, but again after driving 10kms i experienced the same problem as mentioned above.
br...

It is a new ford ecosport two months old. Once as turn left the tyre hit a curb stone and tyre burst. I replaced the tyre. There were no other damages. 15 days alter the steering went cross and took it to dealer workshop. He told me there is no problem with wheel base but cross member, pins, and shocks could have failed. The wheel is out by 2 degrees and hence the steering is cross. I could not believe the cross member which is main load...

I have a car (Ford new fiesta, rj 26 ca1624) from last 5 year and the maintenance coast of it is above 5 lac in this time and still the condition of its not ok in 2017 the car goes through maintenance above 10 times and spent above 1 month at garage and the ac condition is still worst and average drops below 10 and car stops due to heat when ac is running...

Dear sir,

I am driving ford aspire from last 2 years i sent my car for paid service of 20000 km and even after service there is no improvement in car even noise has increased and some of the issue which i told to advisor are still not solved.
I am feeling it's better do service of ford car from outside.

Please help me out my vehicle no is up14 da 6591 and my vehicle service was being done at noida ford.br...

Dear Sir,
I am NAveen gupta from moradabad (UP) my ecosport is just 3 month old and i want the first service done on time i given a call to Venus Ford Moradabad to pick car for first service i talk to there service manager Mr Rakesh he told me that soon you will get a call from my office .i got a call from some person from Venus ford Moradabad (UP) he tols me that we are busy in camps and have no time to pick your vehicle for service...

I have purchased ford ecosport car from the dealer m/s. Muthoot automobile solutions pvt. Ltd calicut on 19.01.2015 (Reg. No. Kl 11ax 6539) and the same has now completed more than 41, 500 km. Journey. But during these period of 3 years i have to replace the clutch 2 times ie on 31.12.2016 from service center of mothoot calicut and on 12.03.2018 from pvs ford meenchanda, calicut. Both time they charged more than 10, 000/- for this replacement....

Dear Sir/Madam
Sub : CHARGING EXTRA CHARGED ON DEBIT CARD SWAP BY YOUR DEALER
Vehicle no: UP21 AZ 3033
Your Dealer Venus Automobiles Pvt Moradabad .
Is charging extra 1.75% on swap of debit card,
It’s very big sat bag for Digital India.
You are requested to take up very seriously with you Dealer
Attached BILL and Receipt ....

I've been told that there's a delay in manufacturing even after waiting for over three months for the new ford ecosport titanium + at 2018 model (Blue color).
My vehicle booking was made on 27th of nov 2017 and i've waited for over 3 months now.

Not just that, i've even paid the advance amount of 3.4 l and also handed over the bank loan disbursement document of 10 l to metro ford bangalore.

They still...