Claimed

Ford India Complaints & Reviews

1.2
Last updated Feb 15, 2024
Complaints 1694
Resolved
398
Unresolved
1296
Quick Links
Statistics
Share
Contacts

File a complaint to Ford India

Having problems with Ford India?

File a complaint and get it resolved by Ford India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ford India
Customer Service Contacts

Ford India Phone Numbers

Toll free
1800 419 2500
358
119
1800 425 2500
101
66
Phone
+91 44 2455 1500
111
52
+91 12 4387 3001
54
43
+91 22 6702 4300
53
27

View more phone numbers

Ford India Website

Ford India Head Office Address

S.P. Koil Post
Chengalpattu
Kanchipuram District
Tamil Nadu
India
603204

Ford India reviews & complaints page 35

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Bangalore, Karnataka
Website:www.ford.com

Sharing in chronological order.
Dark smoke been noticed just beneath the wipers-front glass, under bonnet, somewhere near to oxygen sensor. This has happened after the car was just parked, drove hardly 7-8 km in local. (Chances are there where smoke might have started few minutes earlier, before the car was brought to rest at my residence-apartment parking)
The moment i parked, noticed smoke coming out inside the bonnet, i immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dayanandwade
from Noida, Uttar Pradesh
Report
Copy

spare tire

Website:www.india.ford.com

Dear sir/madam,
I dayanand wade have purchased a ford aspire sports edition from samadhiya ford guna on 08.02.2018. The ford aspire sports edition is have tyres of r15 195/55 but the spare tyre in the boot is of size r14 174/65. Why is this difference. When i spoke with the sales person. They told that its provided by the company itself.
I launched a complaint in ford site. But the resason provided by them is that its only...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gopi_pradeepa
from Kottayam, Kerala
Report
Copy

car service delay - 2 months

Address:Chennai, Tamil Nadu, 600056

I given my car for service (Met accident). After 2 months, successfully completed my car service by hans ford, iyyappanthangal. One can be manufactured within one minute. I don't know wat they have done past 2 and half months whether they used all my car components for another car or they decided to give an worst and damaged car to me. Only 14000 kms completed. I request ford team to visit before my delivery. My delivery date is feb.17, 2018....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anaswar Paliath
from Taliparamba, Kerala
Report
Copy

refunding refused

Address:Palakkad, Kerala, 679101

Respected sir
I own a ford figo aspire. Two days before my rhs mirror cover got damaged. Since i was near to the kairali ford showroom i immediately got a new mirror cover for 907/rs. Later i drove back to my place got it checked with the nearest car maintenance repairer and he fixed back the old cover. As such i went back to the kairali service center to return the new piece, also produced the bill along with. But they refused to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Muhammed Thwalha Hasani
from Perumbavoor, Kerala
Report
Copy

i am complaining about my ford figo

Address:Kollam, Kerala, 9747793814
Website:[email protected]

Iam complining about my ford figo I gave my vehicle to sarvise 4 times Whenever I give vehile for servise I told to deler 2 complint but he dont mint and he didnt finish that and now he told that coplint was very isssue so new pease biy thats expence will13000rs what i will do I was told them fistly but je didnt hear and now ..
I must buy this is not impossiple so i get abetter soloshon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rrnic
from Dhanbad, Jharkhand
Report
Copy

non delivery of car & malpractice of dealer

Address:Hazaribagh, Jharkhand, 825301

We booked a car “ecosport-1.5-titanium-petrol-lightining blue” for official use on 11/01/2018 in the name of “national insurance co, ltd.” (A govt. Of india-u/t) with user name: rajeev ranjan from the dealer “jayshree motors pvt. Ltd.- ranchi” having its registered office at jamshedpur.
On 04/01/2018 the sale team of ranchi called me to deposit entire amount with assurance of delivery of the booked car by 14/01/2018. We...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarah soni
from Jaipur, Rajasthan
Report
Copy

ford figo timing belt

Address:Kota, Rajasthan, 324009

I was driving on highway with my family and all of the sudden my ford figo car engine got stopped, and did not start again. I got stucked on highway with my family and this was really unsafe. I had to drop my car there only and made arrangements to take my family to the city and then my car to the workshop. I came to know that timing belt has broken. It was quite a surprise as i have been getting my car's timely service on ford workshops...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RNA Auto
from Kashipur, Uttarakhand
Report
Copy

tyres spoiled within 28000 km

Address:Nainital, Uttarakhand, 263153

Dear ford team

My self nidhi sharma tiwari, and i have a ford fego aspire,. Purchased year 30th nov'16, total km run 28000, vehicle no. Uk06 am 1714,

The dates of 15th jan, i have serviced from pal ford haldwani, drop time aprox 11.30 & pickup time 5.30, but at that time we haven't got my car and which complain i have launched, they didn't do, after some days i heard some noise when i speed our car and this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
peeyushsrivas
from Noida, Uttar Pradesh
Report
Copy

poor service by ford india

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.india.ford.com/owner/customer-relationship-centre

This is to bring into your kind notice that i am really disappointed by service being offered by ford india, i purchased ecosport (Up -16 bk 3454) last year and currently facing problem with battery. I informed noida ford from where i purchased the vehicle. Yesterday (06 feb 2018) they picked my car from my home and supposed to check the battery.

Issue: battery has no gravity and easily drained after some time when you keep...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nanda Bhardwaj
from Dehra Dun, Uttarakhand
Report
Copy

complaint regarding on road back tair burst warranty

Address:Dehradun, Uttarakhand

Dear sir i am doctor customer of ford. My vehicle no-uk07bv0247 had been burst tair of rear driver site just after one year service during replacement of forward tair to backward since last month. I submitted my echo sport in company for claim of both backward tair in worsen condition in low duration & some other issues on 05/02/18. I registered the complaint in good year tair company as per company guidance but nobody respond clearly regarding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praveen1409
from Hyderabad, Telangana
Report
Copy

ford ecosport clutch replacement

Address:Hyderabad, Andhra Pradesh, 500072
Website:[email protected] and [email protected]

We bought ford ecosport 1.5l diesel trend+ on 30th sep 2017. Vin no majaxxmrkahp45679 and vehicle no is ts08fk9845. Yesterday i. E on 02nd feb 2018 the vehicle brokedown all of a sudden. The vehicle was towed to fortune ford in hyderabad and the dealer told that clutch plates has to be replaced and asked us to pay 12000 rupees for the replacement. He further said that engine has to be opened entirely. How could the vehicles engine will be...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pranav Vashishatha
from Mumbai, Maharashtra
Report
Copy

figo engine failure of fuel piston and plate inside the car

Address:Ghaziabad, Uttar Pradesh, 201005

I do have the same problem. Even in my case the ford service centre had informed that 2 injectors and some plate is damaged and had demanded 100, 000 inr for repair. I bought my ford figo in 2013 and its driven only 49k. I took my car for repair of steering pulleys at harpreet ford, service centre. During the inspection of the vehicle the service engineer told me that the car engine is missing. I did not understand the actual problem but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh nth
from Delhi, Delhi
Report
Copy

suspension or tyre problem

Address:Bhilwara, Rajasthan, 311001

I bought new ecosports in Dec. I m not satisfied with tyre size or suspension. Car gives shock jerks on speed breakers. I m very disappointed. So once. So once send technical person to check this issue. My contact number is I bought new ecosports in Dec. I m not satisfied with tyre size or suspension. Car gives shock jerks on speed breakers and too much body roll is in running on normal roads. I m very disappointed. So I need a technical...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nk.kathal
from Mumbai, Maharashtra
Report
Copy

worst customer experience

Address:Vadodara, Gujarat, 390002

HI Team,
This is to share an experience which impacts my satisfaction level to an extent, as iam a privileged customer of FORD and recently I’ve purchased a new Car FORD FIGO on 13th Oct and I was delighted after owning a car, but eventually this instance hits my satisfaction level and I was not expecting this type of response from FORD.
Instance: - regret to inform you that iam facing an issue with a tyre which was completely...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
DrAnjan Reddy Kodimala
from Khammam, Telangana
Report
Copy

regarding against ford service, warangal

Address:506002
Website:[email protected]

I k. Krishna reddy owner of the car model-ford figo trend with number ts03 ek0194. I gave complaint regarding suspension problem of my car earlier that is at during purchase of car. Regarding dat problem i gave my car to ford showroom. After checking the problem service man told dat there was a problem in tyres. So i changed total all tyres with my own money. But the problem was still continuing... So again brought my car to the showroom...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dipuallahabad
from Allahabad, Uttar Pradesh
Report
Copy

excessive coolant consumption

Dear sir
It is for your kind information that we purchase a ford eco sport 1.5 petrol titanium engine no hj04480, chassis no majaxxmrkahj04480 color diamond white from swarn ford kanpur through invoice no 526 dt 23/02/2017.. Now at this time our current residential address is in allahabad
.
it is sorry to inform you that in the morning of 23/01/2018 we feel some problem in radiator fan when we start the car. After...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kundansinghrajput
from Mumbai, Maharashtra
Report
Copy

problem in shell (not starting) problem in start as per exe. of ford.

Address:Ahmedabad, Gujarat, 380004

I was having full trust that the ford is one of the leading and well known company in the industry of automobile but i am depressed that recently i purchased and svu fully automatic vide invoice no. Vslah01069ls dtd.22.01.18, i am facing this problem,. While i informed to company and dealer they are asking that there is problem in car and take to workshop by toeing. I am confused that did mistake by purchasing this suv and paid a handsome...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun_Rai
from Delhi, Delhi
Report
Copy

dl10cf3802 ford figo issue

Address:Gurgaon, Haryana, 122001

Hi team,

I own a ford figo (Dl 10 cf 3802) bought in the year 2013. I get my car serviced at harpreet ford gurgaon.

There are multiple issues in my car as listed below:
1. There is cabin noise that has been persisting since a very long time / light adjustment.
2. I have changed the front wheels of the car twice already and still the new tyres have already worn out to the maximum within 1.5 years...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tirath takkar
from Patiala, Punjab
Report
Copy

ecosport diesel engine rubbing sound

I have ford ecosport since 30/11/2015 vehicle cover 24000 km. Now from 2 months engine gives light sound on 4th & 5th gear as rubbing of piston with sleeve on racing. Sound close as left pressure on race paddle. Please clear my problem.

With thanks
Tirath takkar
Vehicle no. Pb 11 bw 1102
460 anand nagar a patiala punjab
Contact no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohit ssngh chandel
from Rajapur, Maharashtra
Report
Copy

complaint regarding service of the accidental car

Address:492001

आदरणीय सर
मेरी कार क्रमांक CG 04 LQ 7285 जिसका दुर्घटना दिनांक 18 अक्टूबर 2017 को बालोद (CG ) में हुआ था उक्त दुर्घटनाग्रस्त कार को जीके फोर्ड रायपुर में दिनांक 19 अक्तूबर 2017 को मेरे द्वारा...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy