Ford India Complaints & Reviews

Dear sir, i had purchased eco sport car on[protected] from jayashree ford ranchi jharkhand.in the name of trilochan singh, near bharti bhawan, jail road east, ranchi, jharkhand.
During my purchase i did not get the bill of accessories which i purchased from the showroom. My first free service has been done but was not satisfactory and for which i had complained but was not given any attention. And now during my second free service...

I have a ford figo diesel titanium 5 years 79000 kms in very fine condition.
All the services done on ford only at every 10000 kms done.

I observed the amber engine light on console, last week i went to ford, got the same checked...

After around 3 hours of checking they told me that egr and two injectors need replacement.

25000/- for egr
17000/- per injector means 34000/- for two...

We purchased car on 31/8/2014 from chabra motors, rourkela, orissa. That time warranty was their for our car n its parts but after 3 months of purchase our warranty was canceled without our knowledge and at the time of purchase, some amount was taken from me in the name of warranty so this is basically a cheating done. So this cheating is actually not against us but against ford company also, so we would like you to take action as soon as...

I have a ford figo with middle version. I was regular to the service in every 10000 km. Now 50000 km crossed. There was a complaint in the break pad and replacing the same due to thinness during the service on 50000 km. However it makes noise in the front right side while driving in the irregular road. I went back to the center and recheck the same that there was a problem in fitting of break pad. But still i felt the same sound. I have a...

I have purchased your ecosport amb. Patrol 2 year ago. Last 1 year my car has come starting problem. Some time car not start.and power are reducing. Car has missing prob. Means 1 and 2 nd gear has very less power. I did complaint to my dealer Saluja ford solan many times.but there response is very negative.i want my car ok otherwise I have only one way to go consumer form. Thankyou...

I bought a ford figo in dec 2016. I had a couple of punctures last couple of weeks and had it checked. The person at the service station mentioned that the tyres needed to be changed as they were not of good quality and had been damaged. I would like to understand how a 13 month old vehicle tyres could deteriorate so badly that would warrant replacement. I have only driven on city road and highways to warrant any harsh usage of the vehicle....

On 04.01.18 i went to sri sri sri ford for the routine service of 40k. On my complaint against the abnormal sound the service manager suggested to replace all the four tyre and on my approval they done so. But after returning from the service centre on font-right tyre got deflected on the very next day and the saga continued and on 07.01.2018 i had sent the sanp-shot tyre along with the bill copy to the service manager through whatsapp but...

Hi, last month i went to lakshmi ford for normal service. They said you have oil leakage in steering rod and they said we can’t fix this you should change whole part (It app 15k). I have changed it and now i just showed some other server center and they said why you changed whole part, we can fix only that damaged part (With 2-3k amount). I am not a rich person, am middle class family. How they cheated me. I spend 25k for that service....

This is case of cheating that I am following with Ford for last one plus month. I booked through Amazon and allotted a vehicle which they diverted to another customer without conforming with me. Another Dealer took 50, 000 Rs prior to launch and still not allocating vehicle. Multiple calls/complaints to Ford and Amazon but no resolution. My money is locked....

I purchased ford fiesta diesel car in 2011. All was well until 2015 and the car had clocked only about 25, 000 km by then. Somewhere around january 2016 i started observing rough engine noise, un even idling and jerking and in june 2016 the car jerked several times on highway and the engine check lamp started glowing and the car would not accelerate beyond 7500 rpm. Took the car to cauvery ford bangalore and injectors 1 and 2 were replaced...

Hr 26cb 2701 ford ecosport given for servicing on 9th jan 2018 in harpreet ford okhla industrial area

-service manager pankaj started quoting replacement of battery & some other parts which was not required

-sent back car without any servicing & repairing

- full online payment taken without servicing of car

Talked to head of service centre & he started abusing me instead of his...

I gave my for figo tn 07 ca 7546 for service at eureka ford the ford agency in chennai, india on 25.12.2017 morning for the 50, 000 km service and got it back on the same day evening.
Wh en i got it back i notices that the rear sensors were not working. I thought this may be due to some loose connection and took it back to the centre to recify it.
they tell me that the 3 wires to my sensors have been cut and they do not...

My name is jayaram - yeshawanthapur bangalore. I have figo diesel 2011 and have done 72000km. I am also facing injector malfunctioning problem. This problem is there since oct 2017. After my consistent request they said it is an injector causing the problem. Replacement cost is rs.20000. Me being a mechanical engineer can't understand what technology the ford is using in designing an injector. I wonder this may be some kind of money making...

I am using ford ecosport, vehicle no. Mh-46 ap-4379, facing a very serious problem with rear tyre of my vehicle. Both rear tyre only were worn out in a very after 20000 km. When i observed this problem, immediately informed contacted service team and checked my alignments which was found correct.
Same i checked with bhavna ford for alignment report during last service which was also correct. All reports are with ford service centre....

I don’t know whether it will fall….in to the deaf ears or a kind heart. But at least i will have the satisfaction that i have voiced my feelings……
We were travelling from kalyan to pune. Our ford eco sport developed a complaint on road at around 5:00 pm about 2 km away from kalamboli. None of the gears was working and we did not have any idea as it stopped all of a sudden on the middle of the road. This year in the month of...

On november 25th, saturday my car (Fully insured) met with an accident and for the repairs i went to imperial ford, ferozepur. Basis on the initial investigation on the damage they sent the initial estimates to surveyor of united india insurance company. But they missed mentioning one part (Worth 4000) and ac gas (Approx 4000) initially to which surveyor is declining claim for these two. Why a customer should suffer because of mistakes of...

Dear all

I have taken a new ford figo aspire 1.5 trend diesel from kairali ford kottayam on 18/7/2017 in the name of ks subramoniam the key hand over ceremony on 14/7/2017 and the temp registration is taken on the same day. First we took insurance from new india insurance and because of higher rate, i cancelled the new india insurance and took from national insurance. Physically i made the vehicle delivery on 18/7/2017. Now...

My ford aspire completed 16400 km, observed humming sound so taken to ford service palspe phata panvel. Initially for 2 days it has been told we have communicated to high level and after 2 days it is informed that tyres need to changed.
Its absolute shocking at 16400 km tyres need to change. Kindly resolve the issue asap

Regards
Sudam
[protected]...

Worst experience received from company & dealer as well (Family wali feeling-bull #),
Purchased vehicle on january-17 after first service
Baring noise is there from the car and dealer suggested that your all four tyres are defective and charged me on pro-rata basis. And then i complain to ford customer care and even worst reply received from the company as well and the dealer is clearly indicated me in such a manner that...

Dear ford team,

I have purchased the ford trend petrol car on the date 04.11.2017.in an very short time im suffering many problems with, there are couples problem comes in such as back seat lock, safety belt switch, tail light not working etc. And at when i visited your service center they say it takes long time to repair due non availability of spares and you should wait for few days.

Please tell me is it...