Ford India Complaints & Reviews

Reference : my concern number is[protected] dated august 20 and connected correspondence

Vehicle bearing the vin maj1xxmrj1aj15453
Sir,
In my last e-mail dated 4th september 2017, i had taken pains to bring to your notice the shortcomings of your service workshop at patiala so that such like experiences are not suffered by other gullible 'valued' customers of yours.
I understand it may not possible to...

My vhical no mp 04 c. F. 3862. I have take insistence clame before one and half month sai for bhopal but body shop does not checked lower probation due to this starring ball joint loose but dealer is not responding problem detected at the time of servicing
2. On the consurn of sai ford bhopal vhical went sainath ford indore due water inning problem at the time of receiving front wind shield damaged from dealer
Ford india also...

I purchased ford figo from varanasi (Gsr motors). After the first service the mileage of the car reached 9 km/ltr. Since i was using it for commercial purpose this was a big concern for me. I contacted ford and they replied that it will improve in 2nd service.

At time of 2nd service, my car horn was not working properly and was defected.in spite of replacing it they did desi jugad. After this service mileage become worse....

I m having car eco sport while driving from karnal to panipat my car hit on a stone and left conductor side front alloy wheal, tyre, fender and bumber get damaged. Car is insured with the new india insurance co, ltd. They given claim of fender and bumber but denied to give claim of alloy wheal and tyre. Aadit motor pvt ltd panipat is also not taking care of it. My car reg. No. Hr06af8616 in the name of charanjeet. My mobile no. Is [protected]...

Hi, this is jai prakash ray, i had booked a commercial ford figo aspire in february and i was informed that it will take maximum of 60 days to get the offer letter at the cost of 17000 rs. And 5000 for booking amount. After 60 days they could not provide the offer letter then cancelled the booking and i was refunded with 17000 rs. But for 5000 rs. Of booking amount, they are just playing with me for last 5 months. They are not doing anything...

Hello sir,

I have purchased two ford figo cars from astro ford dwarka, new delhi in july & november 2014.

The car, which is purchased in november 2014 is start to rust internally from four to five

Diffrent points of body. The rust appears to come from the base of paint from doors and boot area.

Please do the needful as i kept my car in good covered parking area and my all servicing...

When i drive my ford figo at any speed which is more then40 and if apply brake to slowdown my seed then engine suddenly got stopped while applying brake and clutch. If i leave the clutch then again my car engine starts. Between this incident steering locked and brake gets hard to apply.
Mene bahot baar complaint kia par ye resolve nahi ho parahi hai. Kidly suggest.
I have ford figo titanium 1.4tdci 2012 model....

I gave my ford ecosport mh02ek o638 to kavish ford workshop.. Car was not working due to recent flood issue in mumbai... Car was given to. Them on sunday 3rd sept n today even after 4 days (7th sept) i didnt get a single call regarding status of my car.

I have been calling them since last 2 days but everytime i call the receptionist gives me. Different reasons n faulty committments that someone. Will call me but all in vain.br...

Dear sir,

This is to bring to your kind notice that i own the above registration no. Ford figo car, which i gave at ganges ford workshop, tangra for servicing and few other faults along with an insurance claim.

Apart from the insurance claim, the following points were there to be rectified:-
1) annual servicing with brake checking.
2) car was shaking,
3) rain water or any other water was...

I bought a ford ecosport titanium+ from the for dealer, tanis ford, sohna road, gurgaon. The dealer showed us titanium+ and also provided the brochure with all the specifications and details of titanium+ to us. I immediately paid the full cost of this model of the vehicle on 29th aug.2017 and took the possession of the vehicle on 1st sept.2017. To my surprise the vehicle does not have the facility of rear view camera. Neither i was informed...

Recently while on travel in the city of raipur (Chhatisgarh) my car suddenly stopped in the middle of the city road. Then i called up the ford showroom dealer of raipur by name g. K. Ford raipur and told him the problem over telephone. After sometime one agent of r. K. Ford came to my car place and took my car to his showroom and also told me to return to my house as he will inform me over telephone about my car problem. After some days he...

I called ford coustomer car at 6 pm today as my car stopped while driving from panvel towards kharghar, i my car didn't go through any water logged area as i
I was in navi mumbai a today, till 7 pm i did not get call from any road side a assistant not any towing can came to help me in mid of highway near mgm hospital till 7.45 pm i was aassured some one is coming i for help but i when finally i did not get help so called a local towing...

I have purchased ford ecosport vehicle on last year.

I always use ford vehicle only. Now 75, 000. Km completed
Service center engineer told now timing tensioner and idler to be replace condition and cost rs.3400, 2600 it is correct and also engine problem
Came. As per your advertisement five years maintenance cost per year
Approximately 4000.00. So kindly clarify us and advice to your service ceterbr...

I chatted with ford's live chat.. Asked simple question.. Where can i buy ford original parts in mumbai.. I got a link in reply.. I opened he link.. And guess what.. No authorized spare part dealer in mumbai.. Am asked to go to nearest dealer. That is pune.. 200 km away... And what the hell, i did not know mumbai is a village when it comes to buy ford original part.. A mumbaikar has to go to pune to buy one.. Wow... Am enlightened...
The...

Mr. Ford,
Happy you may be on your rising sales in india, but that might be just be matter of few days, thanks to your pathetic after sales and customer service experience. Especially when the car ages beyond your warranty period.

I greatly regret my unfortunate decision today, for decision i took to own ford car.

I don't have complains about cars performance, it's very satisfying to ride a ford car,...

We brought new ford aspire car and we were come for 1st servicing in freedom ford nanded there we had a bad service there, there staff is misbehaving with us name called prashant dhavale. And we are not allowed in the hall of servicing i want to see my car how they service or check the car or what they did in servicing. Prashant dhavale he not even asked us for a glass of water or tea. And car washed with water only not with foam and said...

I have purchased ford ecosport vehicle on last year.

I always use ford vehicle only. Now 75, 000. Km completed
Service center engineer told now timing tensioner and idler to be replace condition and cost rs.3400, 2600 it is correct and also engine problem
Came. As per your advertisement five years maintenance cost per year
Approximately 4000.00. So kindly clarify us and advice to your service ceterbr...

My vehicle ecosport (Tn 11 w 6153) met with an accident on 1st june 2017 and after completing all formalities the vehicle was towed and bought to hans ford, chennai on 22nd june and the paper work along with insurance claim was done on 23rd june. The repair work started on 26th june and it took them more than 1 month to complete the work and the bill was taken on 30th july 2017. Once surveyor from insurance company wanted to re-inspect the...

We have done routine servicing on 18 th july 2017 in plant ford (Rakesh rajpal abhikaran automotive pvt. Ltd) and mention noise in car. They have checked car with help of taken trail. Finally they told us shock absorber and end (Tie rod) assembly damaged so they changed. I took my car after servicing no trail given us. Now in pune rainy season is continue lot up road damage and water on road and slow traffic. Fortunately i got few dry day...

After driving for 21000 km in well in a year, one night at filling station the vehicle stopped (May 2017) while getting the tank filled. Neither tank was empty (Not in red zone as per display) nor engine was in running, after filling the tank to full the vehicle did not start. Addressing the issue to helpline at night 11:30 (23:30hrs) vehicle was towed (Less than a year old vehicle; regular services done in timely at their outlets). Next...