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Ford India Complaints & Reviews

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Last updated Feb 15, 2024
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Ford India reviews & complaints page 42

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N
Nilotpal Maheswari
from Barpeta Road, Assam
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vehicle engine problem

Address:Kamrup Metropolitan, Assam, 781005

My ford diesel ecosport around 4 years old have issue of high engine oil consumption. Vehicle is regularly serviced through your auth service centre... Last serviced in march '17. Now the ti ford guwahati service centre has said that turbo is damaged and requires replacement... Since vehicle ran in low engine oil. When my vehicle was serviced through ti ford in march... How can it run in low engine oil now. Require immediate help....
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B
Bholeeee
from Indore, Madhya Pradesh
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registration certificate nahi milne ke karan

Address:Betul, Madhya Pradesh, 460001

मुझे कार खरिदे हुए छः माह से अधिक हो चुके है लेकिन उसकी आर. सी. (रजिस्ट्रेशन सर्टिफिकेट) मुझे अभी तक नही दिया गया है । मै बहुत परेशान हो चुका हूँ, कार खरीदने के 6 महिने बाद भी ओरिजिनल...
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R
Raja Saravanan
from Mumbai, Maharashtra
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poor service at suryabala ford

Address:Coimbatore, Tamil Nadu, 641045

Poor service, no job card, no estimate amount, no proper cleanliness.
Lack of professionalism. No complaint resolving attitude.
I already reminded them that i will come in 30mins to take delivery, but still the car was not ready and i waited 1hour then took delivery of the car in unclean condition. Yet there is no follow up on the remedy. Really utter service. Huge disappointment from a brand like ford....
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N
nick2211
from Ludhiana, Punjab
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ford figo aspire engine failure

Address:140603

I bought new ford figo aspire (Ambiante 2017 model with chassis number (Majzxxmtkzhj60876)) on 6th feb 2017 and today i was driving as usual on it and as it was heavy rain today, so there was water on roads which is very common, but as i tried to cross it suddenly my car got stucked and i just came out and got it out from water by pushing it manually and tried to start it again, but it was really shocking that it didn’t get start i was...
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B
bijoykb
from Delhi, Delhi
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reverse camera not provided

Address:390002

I had purchased my ford ecosport titenium plus on 4th may 2017, from cargo ford baroda. My chassis number majaxxmrkahp45629 and registration number gj 06 kp 1683. I was conveyed that my car would be fitted with a new version of reverse camera by the end of the month i. E. May.
I am sorry to say that three have passed and there is no sight of the reverse camera. I hope you understand the need of the camera. The assurance is extended...
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S
Shashi Bhat-Sudhir
from Delhi, Delhi
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engine trouble in car that is not even one year old

I bought an eco sport ecoboost in september 2016 from riddhi ford, mathura road. During the second service (Before 10, 000 km or 1 year) on 22 july 2017 at the riddhi ford service centre, i was informed that the engine had a major problem with shaking and sound.

1. Was i sold a defective vehicle? Shouldn't ford be replacing the car if the engine is faulty so soon after purchase?

2. Since then, i have been spending...
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K
Karan3003
from Ahmedabad, Gujarat
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false information about the warranty of the products

Address:New Delhi, Delhi, 110092

I bought 4 goodyear tyres from harpreet ford as they said that the tyres have unconditional warranty but when i faced some problem and i asked the goodyear people to change it under unconditional warranty the people told me that the tyres sold to me are not under unconditional warranty. This was such a bad remark on behalf of harpreet ford as they are just cheating the customers by giving false information....
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R
Rajesh babu gupta
from Delhi, Delhi
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all doors are rusting..

Sir/madam,
I rajesh kumar, brought ford figo model-2012 hr26bu5513 only due to the renowned and a good brand names of it. But, now the body frame is in the rusting state and decaying rapidly. As it has not attained even 5 yrs, it gives a bad name to the brand name of yours. Hence, it is my humble request to take up this issue and resolve it at the earliest. Pics of the decaying body frame is attached herewith for your info. Thank...
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A
Ashvani Meena
from Delhi, Delhi
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poor service quality

Address:New Delhi, Delhi, 110007
Website:[email protected]

Ford india providing 3rd grade parts. Whenever you replace a part ford india gives you 6 months of warranty period for parts, doesnt matter how much costly it is they only give 6 moths warranty and they ensure about it that the changed part doesnt work too long and will get replaced periodically. 3rd grade quality parts they are providing. Not at all satisfactory. What more to say about ford they arent worth to buy at any cost. I have ford...
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A
anandkavatkar
from Bengaluru, Karnataka
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tax credit

Address:Bangalore, Karnataka, 560076

I have purchased a ford endeavor in september 2016 from lathangi ford in bangalore. At the time of purchase, an amount of rs.30, 363 was collected as tax (Tcs) from me. However, i find that the same has not been remitted. It does not show up in my form 26as. When i try to contact the dealer, none of their phone numbers work. Not sure if they are even in business....
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B
Boban Mathew
from Chennai, Tamil Nadu
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no sudden pick even worse when switch on air conditioner (ford figo 2011)

No sudden acceleration and pick up it takes at least 3 to 4 minuts to reach 1500 rpm, even worst when switch on air condition. Km 105000 driven, installed new 4 injectors, changed ecr system, serviced the vehicle. But still have same problem,
Chennai ford (Arumbakkom) technician could not find the exact problem, they have tried with other mas flow system....
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A
anukirti bhardwaj
from Jainpur, Uttar Pradesh
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services

Address:122001

My ford figo aspire hr-14m 5334 met with an accident that led to front damage. I towed it to harpreet ford workshop on 16-6-17 and they provided me estimated delivery date 5-7-17.in between i contacted and visited the workshop many times and their employees kept me assuring on-time delivery. But shockingly they told me stories and gave excuses on said date and asked for more time. Now today is 18-7-17 and still they are asking for 7 more...
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K
Kanwaljit Sandhu
from Punch, Jammu and Kashmir
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token money not refunded

Address:143001
Website:NA

Dear sir,
I had paid a token money of rs 5000/ to bhagat ford amritsaron 7th june 2017 as neft payment (In favour of ab motors pvt ltd) in order to book ford ecosport car. Due to poor quality of service provided by bhagat ford, i decided to cancel my booking and bought a new ecosport from your ludhiana office. Inspite of repeated reminders to mr sahil of bhagat ford, amritsar, i have not been refunded my amount. I hereby request you...
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A
atul2329
from Nagpur, Maharashtra
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bad service at vasai sc ford service centre

Address:Thane, Maharashtra, 401305

Hi,
My vehical number is mh48 y9990 ford ecosport. Last week i given my car to vasai sc ford srvice centre with problem some noice coming from front wheel. Sc ford asked me yo change engine mounting, lever mounting & front left shock absorber. They had change engine mounting, lever mounting and left side shock absorber.. But now also same noice is coming from front wheel.. Please ask to sc ford vasai to solve my problem...
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P
pthapa29
from Dehra Dun, Uttarakhand
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Pathetic service

Address:Dehradun, Uttarakhand, 248001
Website:bhagatford.com

I have a figo bought from bhagat ford dehradun. Recently, i have replaced the front bumper from them and afterwards i went for a long drive. During the drive one of the fog lamp cover was lost because they didn't fix it properly. And now when i am calling them just to know the availability of that part, i am unable to communicate with any reliable person in their showroom. Only, one staff answered the phone and she gave 3-4 other numbers...
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V
Vigneswaran PS
from Mumbai, Maharashtra
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Poor customer service for test drive

Address:Chennai, Tamil Nadu, 6000099
Website:www.india.ford.com/cars/figo/figo-homepage/?redtrgtexp=true

Hi,

I booked new ford figo on 09/07/2017 at hans ford ponamalle (Chennai)

Still now am not getting any proper response from them regarding test drive.

As they are not keeping up the commitment am really shocked to get this kind

Of feedback from brand like ford which is demotivating us as well as others to

Not visit the ford showrooms again.

Thank...
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Address:Amritsar, Punjab, 143505

I have a vehicle ecosport no. Pb-02w0092. My car gone for service dated 24/06/2017 at bhagat ford amritsar. Some parts which already was ordered on 18 june 2017 waa not available and some parts ordered on 24/06/2017 are not available yet. Your service manager told it that this problem was due to gst. Parts will be available on 04 july. Now he is not attending phone. I called him by other no.. He picked the phone but i used rude language and...
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R
Rishabh Pilani
from Noida, Uttar Pradesh
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Black smoke problem in new bs-iv ford figo aspire

Address:Kanchipuram, Tamil Nadu
Website:www.india.ford.com

After 1 month of purchasing am facing black smoke problem in my new car. For resolving the same i visited 6 times in their noida (Noida ford) service station but problem as it is. They said its normal @ 2000rpm but it's smoked after 1000rpm without giving any power or hard acceleration.in standing car smoke is too much when i accelerate the car upto 2000rpm.
After 1 month they are not able to find the actual problem, forgot about resolving...
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D
Darshan Panpaliya
from Visnagar, Gujarat
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Shame on ford company

Address:380015

On 9th july i have booked ford eco sport for an test drive and i want to book car as there was guru purnima they have given me time that is 1pm i have booked it to cargo motors ahmedabad we have contact abrar bhai and bhavesh bhai manager of that showroom but till 4p. M there was no call so i have called to them but they said no car available at that time so i said them that i would visit showroom but they said no u cannot see car also we...
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M
Michael Angeilo
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Refund of booking amount on cancellation.

Address:122001

I booked Ford aspire titanium on 29 may 2017 to the salesman Mr Tanmoy of harpreet Ford gurugram showroom. On 12 June 17 I cancelled my booking as i got transferred to new place. On repeated calling to the salesman, he gave the assurance of issuing the cheque next day. I called again on 16, 21, 23 25 and 27 but the salesman was not bothered and gave false promises....
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