Ford India Complaints & Reviews

I, Mrs. Mary Gilda rose, had booked a Ecosport Trend in Pon Bharath Ford, Nagercoil Dealer on 15.04.2016. Booking No 0025/2016.For above said car, paid initial payment Rs.10000. Mr. Vasudevan (ASM) who promised us the delivery will be on 2nd Aug. As we invited to take delivery, followed by transfer d 5 lacks from HDFC Nagercoil branch.

But on the particular holy day the person not give delivery the car and behaved very bad...

This is regarding a series of problems I am facing with ford new fiesta since I purchased it from Noida Ford in Dec 2013. Registration number is "UP 14 CC 7154". Covered under extended warranty till Nov 2016. It was serviced regularly with Noida ford every time. It had not even covered 10, 000 Kms and the back gear started giving problems. The problem is whenever we try to engage back gear and accelerate after that it dis-engages itself intermittently...

I purchased new ford figo in dec 2015.
It runs fine in normal city conditions but sometimes its become challenge to overtake 800, 1000, 1200 cc cars as its 2nd and 3rd gear has lot issues with A/c and non A/c and if you go to hills or even on flyovers in city you will feel the glitch.
Even after complaining several times they wont able to accept it and now blaming me why didnt you judge the pickup problem of the car.
I...

Having made full payment to ford dealer in mumbai, i have neither got the car nor refund. I requested ford india for intervention who initially took up my case but their recent response has not been encouraging at all. I had booked the vehicle going by the good reputation of ford. However it is turning out to be a very bad experience that too with such a reputed company like ford. Ford will surely appreciate the fact that it takes long to...

I sent my car ecosport pb 10 fu 5969 to ford agency in ludhiana name imperial ford
I just sent my car for spare wheel cover.
But when i went there to take my car i was surprised neither fitting of the cover was proper nor quality of paint.
I don't think they given me original ford product.

I don't recommend this agency for any ford car go for bhagat ford rather than lmperial ford.

Disappointed...

Hi team, i'm owning ford ecosport nearly for an year.[protected].. When i purchased the vehicle dealer were supposed to produce the spare key but they gave me the master key alone and when i asked for the spare key dealer told me he will give in a month i'm not sure why they didn't produce its been months now still i didn't get my spare key... I'm sick of asking them multiple times. I'm highly frustrated about this i need someone to look into...

Respected concern,
This is regarding the complaint against the ford figo dealership-
V go ford
Faridabad

I have purchased a ford - figo in december 2015 (Hr 30 p 7274)

During my last service i shared that there is a cabin noise which ford dealership inspected and said that there is no issues.

After that there has been two services and just last week at 20, 0000 kms. During...

Sir,
this is to inform you that i prem chand owner of car ecosports which is in your workshop harpreet ford okhla .There is a internal engine problem which we are facing in this car and its is a manufacturing problem in it .I kindly request you to look this matter into consideration as i only have this car and because of this i and ymy family are facing many problems as my car is in your showroom from last 9 days and there is no response...

My car ecosports. Car number: dl 12 cg 1700. Is standing in, okhla, new delhi from last 7 days. The harpreet ford manger is saying that something in the car's engine has bended. And half of the engine wil be renewed, and it will cost aprox.1, 27, 000. But the car does not have an accident. It is a manufacturing fault. Does the ford engine only works till 5, 00, 000km?
O at the last, i would ike to say thatyou said to harpreet ford...

Hi
I bought new generation ford figo trend petrol 1.2 on date 27th july 2016 and as per your website i should have benefited with some special offers. Ford india cheat with me, ford india totaly fake company. Customer satisfaction is zero.
Request to all for you do not buy any ford car.
Please find the attched file for special offers

Below are the details:
Date of purchase:27th july 2016
Model...

Respected concern,
This is regarding the complaint against the ford figo dealership-bhagat ford ludhiana.

I have purchased a ford - figo aspire in january 2016, only 6 months back.
During the purchase i shared that there is a cabin noise which ford dealership inspected and said that there is no issues.

After that there has been two services done firstly at 10, 000kms and just last week at 20, 0000...

My vehicle number is mh46x4250.
I droped my on 18th july 2016 for ac repair purpose and its come under warranty. ayour executive promissed me will get my car within 5 days. but still i am waiting for car. i called concern person regardin deluvery but he is not responding well. i need my car urgent. already you hav taken 8 days.
Now i am waiting for your valuable reaponse.
Thanking you....

I purchased my car number hr 10 z 1101 on 1st april 2016 after the purchase i went for the service at harpreet ford gurgaon.. I dont know what kind of service they did to the car and after that there has been 4 incidents when i visited them again and again for some kinds faults in the car.. Yesterday when i visited them they asked me to drop the car for 1 oneday and promised me to deliver it by sunday.. Today in the morning when i called...

I (Jagadeesan) bought ford - figo (Blue) tn22-cl-3372 at july 2013 and services done as per the ford recommendation (Ie. Every 10000km). Last week i given vehicle for odo meter dte error & start-up delay (Approx nearby 38000km)
During services, service representative called me and informed that battery dryness need for replacement and front disk brake worn out to be replaced.
I agreed to replace battery and though i replaced...

My car ford was given for repair of parts but in front of my eyes my car accident happened but no response received till now as it was shared on your feedback form. Also while i reported for booked service at 9am sharp still i chased with your people till 9:45 am.In betweeen the floor supervisor misbehaved with me and told me to leave my car alone without delegating it to any of mechanics.
I want to know who will pay back for my time...

Three days before i got an accident and i have ford figo aspire car...In accident my car is totally damage... Bt instead no air bag was opened... I am registering a complaint about air bag that there is no safety via this system... So please give me feedback about it as quick as u can...
Is this a way to handle the life of customers...

Regards
Jatin gupta...

Ford company and talera ford are two faces of the same coin.
This is to bring to your attention that my ford figo registration no. Up32 df 4032, maj1xxmrj1au23948 is being serviced everytime for more than last 5 years at talera ford, nigdi, pune. I had issues with noise coming from some part of my car few years back (At 45000 km). Thereafter servicing was also done at 50, 000 km, 54, 000 km, 63, 000 km and 70, 000 km. Everytime i have...

Sir i get tied to call you and your dealer subham ford but still there is no any response from both side, it seems that company has no any intrest in customer service issue, they have only intrest in selling there product, at last i think that i have to sell my car for such a bad serviceand response fromyour dealer subham ford gorakpur, i think that i have done a mistake to buy a ford car, i have called so many times to customer care but...

Hi.
My self varsha khandelwal, i am your user from last 8 years. I purchase a ford ikon in december 2008.
I am very disappointed with your service provider and advisors.
Every time they take 7dayzs.
Every time they replaced a part and then inform.
This is ridiculous.
And if we say that you didn't inform then the answer is mam not to worry we took it back.
What is this your all advisors are...

Dear sir,

I sagar patwa having a ford ecosport (up25 ay 4039) titanium and also a loyal customer of ford since many years and many cars of ford in my family and friend circle.
I always admire ford's policies towards consumer and the ethics and many times we publicised orally for ford features and services and one of my relative recently bought ford car just because of my suggestions & recommendation.

But...