Ford India Complaints & Reviews

Peter Sam on the day i handed over my vehicle for repair. Later i was notified it was a problem that they had not faced till date and is entirely there responsibility to bring my vehicle to mint condition as before without being charged. Trusting them again i kept silence leaving them time with hope, but after 1 more day i am informed now that i would have to pay in an amount of 18000 Rs to get my complaint resolved, already when i have spend...

My self Dr. Deepa singh, registered with same name with vin no of vehicle MAJAXXMRKAFL44618, kinetic blue ecosport brought on 5th June 2015. Its not been an year now but thrice i had problem with my vehicle. in the month of January, the vehicle broke and the problem was with battery. than in this month of may, the vehicle started emitting white smoke from exhaust and noise from front and back of the vehicle which was irritating. the pick...

I ll like to enquire What are the provisions you have made if a customer has lost both his car keys. Today I have asked in a nearest service centre but the solution they have came out with is not satisfactory at all.i ll like to talk about it with a senior technician if they can help me out with this. The solution they gave will cost me lots of money and according to them it doesn't cover even the insurance. What is the insurance worth for...

My Ford Endeavor HR 26 BE 6060 had an accident in October 2015 and i deposited the vehicle at Harpreet Ford Moti Nagar in West Delhi. I was given the vehicle back after 2 months and an expense of almost 4.5 lac. From the time of delivery I had complained about the bubbling in the front right tyre. Took the car back to them twice to get it fixed and was given it back after being told that the problem was fixed.

Recently the...

Ford Figo Diesel 2012 model - Fuel injector issue
My ford Figo Diesel is 2012 Model. Which has run only 36000+ KM, the fuel injector problem and they have told that the injector is going to cost me Rs 20000 for injector. I am not getting a proper response as what is the reason for the issue.
My Vehicle no. KL -7-BW-143.
My Name : Dithu Mohanan
Email ID: [protected]@gmail.com...

http://autoportal.com/newcars/ford/ecosport/reviews/unreliable-clutch-pathetic-s...⇄ Html

Hi team,

On last sunday (Its not even a year of purchase), i took the vehicle to nandi hills (A picnic spot in bangalore). My clutch started wobbling. I called road side assistance and the technician (They connected me to), suggested me not to drive further. I got the vehicle toed to metro ford service centre. The...

I am a customer of ford ecosport since feb 2015 and my complaint is against Mr.Amit raj service adviser in astro ford nangli sakrawati industrial area delhi-110043
Last tym i have registered a claim for my ecosport in feb 2016 in which my car was damaged from both the front side. As expected from the insurance company the claim was passed but my service adviser does not notify the whole damage to the surveyor and said to me that when...

Dear god,

Product of ford is good but service is very very very poor i am driving ford figo 1.4 d zxi. Company/ dealer is only like to sell the product n not worried about service after sell.
My car is under ford service center at amaravati from 20th april but till date car is still not repaired as desired after more than 7 to 8 visit at show room and more than 30 follow up calls. Some of material is still not available...

I have been one of your customers since november 2013. I have purchased a ford ecosport 1.5 diesel trend vehicle in november 2013 the engine number is dk80389. Chassis no. Is majaxxmrkadk80389. The vehicle had run 49485 km till 27.04.2016. Engine got complaint and the vehicle was carried to service centre, ettumanoor, kottayam by recovery vehicle. Complaint registration number is[protected]. Even not running 50, 000 km, the engine had got...

Hello,
I have dropped my car ford figo for regular servicing, for which they had charged rs. 7200/- which includes amount for servicing, engine oil change etc. But they have not changed the engine oil, due to this my car's engine has been damaged. Now i want to get compensation for the same, as this the fault of authorised service centre. Car is still under warranty period.
Kindly do the needful as soon as possible. Details...

I own a ford endeavour 4x4 at and i bought this vehicle in 2012. Since i have bought this vehicle there is a ac cooling problem. Every year in summer i have to send the vehicle to harpreet ford gurgaon to get the ac fixed. In last 4 years twice the compressor has been changed but still the ac cooling is very poor. Totally dis satisfied with ac cooling...

Sir,
I the undersigned do hereby state as under:
That i had purchased vehicle being ford eco sport titanium optional diesel model bearing reg. No. Mh – 02 / dj - 7589 & vin no. Majaxxmrkaet54478 from your dealer s c ford goregaon (West), mumbai on 11th may, 2014.
That it is shocking as well as surprising as to why my request regarding refund of rs. 17, 822/- (Rupees seventeen thousand eight hundred twenty-two only)...

Pathetic service after sales by Ford. My car is with Kavish Ford Mumbai since last 18 days and still no firm answer by anyone. No one is ready to take accountability on this. Even Ford is not taking responsibility of this. I own Ford Classic 1.4 TDCI, Mfg year -2014. This car is still in warranty. PCM has issue and needs to be replaced. Ford service took 10 days to identify the problem and then came back saying that it won't be covered under...

It has been more than 4 months now since i delivered my flood affected ford car to mpl ford, pallikaranai. I was promised by mr. Arun, mpl ford ([protected]) on 30th december 2016 that my vehicle will be delivered in 25 days if i pay advance of rs. 20000. I trusted them and paid rs. 20000 as advance. But after a month, i came to know is that mpl ford's dealership was cancelled/transferred and all the flood affected cars were transferred to...

Its been four months since the floods hit Chennai and since I gave my car for flood damage repairs. The Ford Poonamallee service center have been sitting on it since and have only recently assessed the damage that has taken place.
No one provides answers that are correct. I am lied to constantly regarding the status of the car. Early April, I was told that everything is fine and I would only need to pay for the labor charges. On visiting...

Dear head customer support

I am using ford fusion (Petrol) oct'2006 model and since then all services has been done timely at harpreet ford gurgaon. Recently i got my vehicle serviced at this service station and thereafter vehicle start creating loud noise from engine side. On getting it checked again at the same service center, i have been informed that the locking system of air filter compartment has been broken which is...

We have some problem in ford eco sport
Related to cluch advisor says this part change in warrenty but now he says you pay the ammount he charges too much labour last time and repalaces the parts without talking to us and at end say u part has changed give the amount . Plz sir help us about cluch which should change in warrenty otherwises we have to go to court....

Hi Sir,

We were very happy and proud customers of Ford till last month.

The actual values and customer friendliness of Ford(atleast the customer care) has comeout only when our car started giving trouble.

We purchased our Ford classic 2012 model on October 30th 2012 from Elite Ford Bangalore. At the time of purchase as per the marketing person's(name Pooja) suggestion we have opted for an extended...

I had purchased Ford FIGO four years back. After completing 60000 kms run I had sent the car for servicing. After servicing the problems started. First the mileage which was 20 KMS per Km reduced to 13 Kms. When I complained here at the showroom. the response was very pathetic and the answer was that they are not responsible for it. After paying money for it, they rectified the problem. Now when vehicle developed the sound while driving,...

Hi
I purchase ford figo titanium on July 2015 and now it creates proble driving time. While I drive then there interior make to much noise, all doors and dashboard makes noise like there is lots of coins and screw inside dashboard. I am totally rusted to take this car.

Gursewak Singh
Sony India pvt Ltd
Contact [protected]...