Ford India Complaints & Reviews

I am fully shocked, one Ford Fiesta Classic (Rs. 8 Laks near about ) I have purchased from your Ganges Ford, on October, 2011, till now it has run only 70, 000 KM, now it was hospitalized at your service center for back cum pressure of engine and I have got an estimate for service i.e Rs. 1.65.000/-.
now the situation is I am going to be hospitalized as because of you like reliable house of Car Maker....

Staff has no respect for customers
Pathetic...!!!, shame on harpreet fords for employing staff members like mr. Hari, even after i brought my car after prior booking and making me wait for abt 2 hrs, this guy used such foul language, which i never expected at a ford showroom. If there is any cctv recordings plz i request the management to check how this guy replied to my enquiry. I would strongly recomend ppl to buy ford vehicles from...

Dear sir/ mam,

This is my ford complaint reference id number is : {srvreqno:[[protected]]}
I am already suffering from last 2 months and already register complaint to ford india.
But still i am not getting any response. And riddhi ford service center employes address: shop no. B-1/f-8, mohan cooperative industrial estate, mathura road,, new delhi, delhi 110044
Aid that you already register complaint to...

Hi, I purchased a new Ford Aspire(Petrol) from Tanish Ford and with a zeal, I did tank full and again filled fuel worth of Rs 500 on top of it, Tanish Ford had provided 8ltrs of fuel at the time of delivery as claimed by them; (however I dont have a way to prove this).
Almost worth of 4000rs petrol fuel, I could run the car about 400KM only. It is like Rs10Per KM. Average is less than 8KM/Ltr; apprx 7KM/Ltr.

3 days ago,...

Hi,

I have bought a ford eco sport ambeinte model (Uk07bq7265) from bhagat ford dehradun - booking date - 21/03/16, insurance date 11th apr'16.In two months only i am feeling that i have been cheated by the company.

Below are the reason for making above statement:-

1) my vehicle manufacturing date is nov'15 which was delivered to me in may'16.
2) amount paid by me is more than invoice however...

Car accident on 6th march, 2016. Severe accident from front side of the car. Airbags did not deploy. Ford Service centers declined to give any report on that. On many complains, Ford India gave a report that the accident was mainly on the side of the car and less frontal impact. There was not even a scratch on the side of the car, complete frontal impact, can be seen in the images. Car’s safety features are not up to the mark.
Very...

Sir,

I have purchased a Ford Feasta (Titanium) from Vibrant Ford, Khairthabad on March 31st 2015. Vehicle No. TS07EL1129. At the time of buying they have told us the this vehicle millage is 32 km/ltr. So I have purchased the car and it is not giving at least 20 km/ltr. also it is giving only 13-14 km/ltr.
There is another problem with this car i.e. It is not starting some times, this has happened 3 to 4 times and when...

I have been facing complaints on my new ford figo such as, vibration from fronter, sounds coming from doors, booming sounds from engine and rpm is getting stuck at 1000 rpm when the car is idle and during the time of shifting the gear up and down, since the first service.
I have taken my car to the nearest ford service centre which is Kairali ford, even though they have tried to fix the fronter couple times, its still occurring. I...

I have several problem with my car Ford Ecosport since the time i have taken it .Also Harpreet ford Okhla service is too bad & after taking 3 times my car they are not able to rectify the problem.My charging port was not working & i have complianed it for 3 times.Earlier 2 times they have not rectified & when thrid time i strongly complained then they have taken my car from last 2 days & not returning saying some part approval has to be taken...

Myself sri ujal jani owner of ford figo bearing no od-03f-2573, my complaint is that i have submitted the vehicle on date 19.05.2016 to gk ford, raipur, tatibandh, chatisgarh for denting and painting, they ask me for documents and i have submitted the same earlier but till now they have done nothing or not taking any step to dispose my vehicle.Further i have asked my driver to visit the gk ford on date 10.06.2016 but he says me the car is...

I am a Ford loyal customer and purchased my 3rd ford vehicle but this service level discourage me to remain loyal for long. I love ford as a brand but find it disappointing at service level.
Vehicle no MP04 CP 0934, Fiesta Classic Titanium
My Policy no. FBA/[protected]

Vehicle is submitted for repair since 13.06.16 but our insurance is settled as per the policy explained to us. Hence we are not getting our vehicle...

This is in reference with letter regarding Ford VIN MAJAXXMRKADA30069. Reg No CG-15-CQ-0099 of Ford Ecosport 2013 model. There is continous problem in the suspension of the car and its creating a lot of issues again and again, I request you to kindly look into it and we have given it to the GK Ford which is in Raipur.To be very frank we are fed up of the car due to continous problem and Mrs Shalini you had given me your words that you will...

Sir,
I purchase my car from capital ford having number 0d[protected]Bhubenswar-odissa) since last4year, this day color prob was find, he has not properly work, or not properly was my car in service period so please kindly consider my problem, in last service i will change my front glass bot the roof was damage in the workers. So pl solve my problem otherwise i will go to other way.

Trinath sahu...

On month of may, when i was driving to trissur, it was noticed that engine warning alarm was blinking and rpm was reset to 2 in my car. Next day i gave my car to malayalam ford for checking the above mentioned issue. After checking they told me that there is a problem with the fuel injector and they advised me to replace it. While discussing with the service advisor, he told me that they will try to rectify the problem by cleaning and refixing...

This is regarding complaint number (Ford India –[protected].
This is a case of a severe self-drive accident took place in Madhya Pradesh( Sagar District, HighWay) on 9th Jan-2015, around 3P.M. where the car hit a path hole on the highway and met a severe accident due to the tyre burst in the impact and caused the new Ford Ecosport (Registration No: KA-03-MV-0061) lost balance and car turns right side and hit severely a curb, pavement...

This is to bring in your notice that i am the owner of ford Figo diesel (2011 model). One of month back my machine started giving noise on left side and also steering became hard, after recognizing this problem i went to Saluja ford( vaknaghat) distt. Solan (H.P.) they checked my car thoroughly and told me that link road and end need to be changed, I agreed upon that and they changed the both parts and charged me Rs. 3000.

when...

Dear, Sai Ford

My car MH 34 AM 6886 was available at your show room on 16/17 May 2016 for necessary repairing due to accident. Repairing work start on 23 after getting clearance from Insurance. During accident my vehicle damage from right wel left and from bottom. Unfortunately claim sanction of Left side as well as left side bottom damage. Other repairing was carried out in my scope costing Rs. Apprx. 15500. by service department.br...

I purchased Ford Figo 1.5 AT on May 29, 2016 from Metro Ford on Palace Road, Bangalore. The car was a faulty vehicle which was delivered to me, had 2 major problems from the moment I drove out the car from the showroom.

Today is the 3rd day with 180 kms driven and my car is in Metro Ford Service on St. Marks Road, Bangalore. It's been 2 days and the problem has yet been resolved. Dealer refuse to help, service station cant...

I have been driving my ford feista exi 2006 (Petrol), hr 26 ae 9503 without any major problem faced in term of spare. Service and maintenance for last 8 years since i owned this car. During this period as an army officer i stayed at chandigarh, indore, pune etc, i am present posted and using my car in jammu.

I had starting trouble with my running car on 10th may 2016, the car was taken to jainco ford, only authrised & available...

Respected sir/madam, i booked an ecosport on3rdapril2016 titanium petrol mode in silver colourl through vinayak ford indore, later i changed my mind to golden bronze colour and informed them as soon as possible.before complete payment they told me that waiting period was about 1month, but now after receiving full payment on 26th april they are saying tat company is not making petrol variant in golden bronze colour....