Ford India Complaints & Reviews

I have serviced my ford ikon car at talera ford service station at nigdi pune.
My issue was that, car engine looses power when i downshift the gears.
First time the technical team of service station changed a sensor named as g sensor which cost me around 5000 rs they informed me the issue has been sorted out. I took the car and drive it for around 15-20 kms the problem occurred agian. I called the service station and the reply...

Hello Team,

I am the proud owner of the my Car and also the biggest fan of FORD, But this time I think that you may loose this customer and many others whom I wanted to provide the feedback.

Details are:

Customer Name:Nupur Bhatnagar

Car model:FORD FIGO, Titanium

Fuel Type:Diesel

MFG Year:2014

Registration no:MH14EH3685

Mobile...

My name is manik reddy i buy ford figo car in 2011 June 20. after 4 years i got a problem from figo. the two front doors catches the rust automatically went and comp lent in show room but no buddy responded in mody ford Hyderabad. what i what i will do now. in the market lot of people said that this is very bad responsible with that company. we are buy that car with lot of hopes.now we are feeling shame in society. we don't under stand becose...

I left my vehicle for periodical service on 16-Mar-2016 at Rajshree Ford, Coimbatore (Mettuplayam Branch) and I was advised that my car is in excellent condition when I took back the vehicle.

But immediately on the next day, 17-Mar-2016 my cars torque totally drained and the Engine check warning lamp started to blink.

I took to nearby service - Rajshree Ford, Coimbatore (Thaneerpandhal Branch) and no rectification...

Hi,


I was very keen on buying the Ford Ecosport and requested for a test drive on 19/Mar/2016; however the Sales Team from the Bombay - Malad West showroom has been extremely unprofessional in their dealings.

I requested for the test drive for Saturday - 19/Mar at 12pm & was very clear I another commitment at 2pm. A Mr. Kshore was coordinating the test drive with and assured me he would come on time...

Hello Team,

Finally you n your team got time today to reply to my email dated 5 March almost 15 days later that also after so many reminder mails and calls.

Is this is kind of service you are providing?

Your customer service representatives have no idea how to deal with customers. They are very rude and do not have etiquettes to talk especially Mr. Sarvan and Mr. Sudalaiyandi. When I asked to...

I, nishant bakshi, am deeply disappointed the way my new ecosport has been behaving. I purchased my car on 23 feb 2016 and the new car was delivered with defects. It took me a lot of pain to get it rectified. A week later another disappointing act has happened that my ecosport has toppled and during this course when breaks were applied no abs function took place as a result vehicle kept on moving and banged the near by area and top. I have...

I own a Ford Figo purchased on 2010 and was maintained good with all services done on time..Unfortunately I was not able to complete my service last time and it has just run 43000 KM.I was taking my kid from school all of a sudden the steering belt and timing belt got broken and I was held in the middle of the road for almost 3 hours(after informing ford service)..My vehicle number is KL09Z4705 and the incident happened on 12th Feb 2016.Yesterday(11.02.2016)...

Hi,

I purchased EcoSport Ambient on 01/03/2016, and after one week price reduced by Rs 50K. As per your Ford dealer, price would have been increased in April 16. I am extremely disappointed and feeling cheated. This is my first Ford car and experience is very bitter. Can I expect something from Ford or should keep this for whole life and make sure not to recommend Ford cars to dear ones.


Excepting replay...

I would like to bring your attention regarding on serious and common problem with Ford Eco sport. The clutch become quiet harder and it is not working properly, On2.3.2016 at 7.50 am my Ford Ecosport vehicle was suddenly break down at Luz corner signal Mylapore and it was not moved.Suddenly I called Ford Road Assistance Service, the vehicle recovery van came on 6.00 pm evening and it was taken to OMR workshop of MPL cars Perungudi.After attending...

Dear Ford,

I bought my New Ford Figo 2015 Titanium model recently and drove for nearly 9400 kms. It is self driven.Since two days I started facing issue with clutch and after giving it for service, I was told that the clutch has to be replaced which would cost around 10, 000/-. I have been driving for last 5 years and drove many cars(Toyota Corolla, VW Polo, Swift) without any problem. I am aware that clutch problems would...

I am VERRRY Happy!!!

Hi FORD Service,

The MPL FORD Service Centre in kovilambakkam has Successfully completed 3 months which i have submitted my own car ford figo diesel TN 14 B 0130 after the accident ( towed by own for 25 KMS ) on Nov 2015 (1 month in Body shop, 1 month in service centre and 1 month after insurance parts arrived ), still car has been not touched by Service persons. ( i may have appreciate...

Dear Sir/Madam,

I Would like to log a complain of fraud and cheating against M/s
Jayshree Motors Pvt Limited, Jamshedpur

I had bought an Eco sports Trend from M/s Jayshree Motors Pvt.
Ltd, Jamshedpur on 20th December, 2015, bearing Chassis no
& engine no: MAJAXXMRKAFT83343

While selling the car dealer had confirmed me that its a new car
with 100 PS engine. Even...

I own a Fusion TDCi 2009 it recently developed some power steering problem and the service center recommended changing the steering (both lower and upper). First they said the part was not available and had to be ordered and was going to take about a weeks time which eventually reached after a month and 4 days. Anyways i dropped my vehicle at the service center and was supposed to get it back in the evening the same day, but since then it...

I am owner of ford figo for the past 5 years and during the second year of purchase the car had developed injector problem. As the car was under warranty they replaced the injector and told me to use the car often to keep away from such problems.They also told me to change to other diesel station. Now again the same injector problem has been identified. As the car is not in warranty they are charging me 20000/- to replace the injector. I...

Dear Sir,
Please deactivate my aircel postpaid number [protected]. Hereafter i dont won't to use this sim. My i'd card details image attached given below.

Kindly do the needful...

I Mr. Sasi Kumar purchased Eco Sport (Black) on Sep 2014 bearing Reg. No. TN 05 AY 0090, chasis.no- MAJAXXMRKAEP17476, Eng.no.-EP17476 and maintaining vehicle in Chennai Ford. I raised complaint on Dec 10th 2015 for starting problem but they denied continuously picking my vehicle for service for long days, after my continuous follow-ups Jan 5th they picked my vehicle. Till this date I have not received single call from the service centre...

Purchased a new Ford Figo, Titanium on 22nd Jan 2016 from Sai Agencies, Bhopal, MP with prior Booking. Despite that waited for almost 5 hours. Even after wasting office hours, accessories provided on purchase are pending like Perfume, Key chain, etc. Surprisingly low cost products are not available?
I also take this opportunity to convey that buying in Jan 2016, obviously manufactured in 2015, No concession on rates!!
My expectation...

My Ecosport white color 2014 model got stolen from my house parking on 1st feb 2016. During purchase, company said it has the unique key and remote key which can never be copies and re-made unless approved by ford and it has mobiliser which helps buyer to track the car in case of any emergency,

Now, its been 3 days my car is stolen and I am chasing police and ford people.
They all saying it cannot be tracked and Harpreet...

I own a Ford Eco sport (TITANIUM). Had been on a trip lately the car is just 15 months old approx. To our shock THIS Tough CARs' alloy wheels got RUPTURED and TWISTED in one trip itself. Even a greater shock to us was that the RUBBER TIRES were completely fine. SO THAT MEANS THE ALLOY WHEELS WERE EVEN MORE DELICATE THAN RUBBER TIRES. Moreover when we mad a complaint to authorities then instead of helping us THEY BLAMED IT OVER TO SOME "EXTERNAL...