Claimed

Ford India Complaints & Reviews

1.2
Last updated Feb 15, 2024
Complaints 1694
Resolved
398
Unresolved
1296
Quick Links
Statistics
Share
Contacts

File a complaint to Ford India

Having problems with Ford India?

File a complaint and get it resolved by Ford India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ford India
Customer Service Contacts

Ford India Phone Numbers

Toll free
1800 419 2500
358
119
1800 425 2500
101
66
Phone
+91 44 2455 1500
111
52
+91 12 4387 3001
54
43
+91 22 6702 4300
53
27

View more phone numbers

Ford India Website

Ford India Head Office Address

S.P. Koil Post
Chengalpattu
Kanchipuram District
Tamil Nadu
India
603204

Ford India reviews & complaints page 61

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sprateek83
from New Delhi, Delhi
Report
Copy

Poor quality and unsatisfactory services

Address:Faridabad, Haryana

I am highly dissatisfied with this product and would never ever think of buying a ford vehicle again. Since I bought this Ford product, it has always given me disappointment and regret of buying this Product either in terms of safety or in terms of maintenance. The worst part is the Ford agencies. · They install a part and give warranty on it for six months. The same part is replaced once again after 30-45 days in warranty as it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raghavsri20
from Bengaluru, Karnataka
Report
Copy

Body work

Address:Bangalore, Karnataka

HI, Sub: - Car no. KA-41 P 4638 It brings me great displeasure to write to you on my recent experience during my car service & body work done on Lathangi Ford, Banneergatta Road, Bangalore I had a minor accident during the 1st week on May and damaged my right side door and decided to claim insurance and repair my car. I spoke to the representative and repeatedly told him at least 10 times not to repair the car, if I don’t get the approval....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AYSHA KALLADI
Report
Copy

Warranty benefit not received

Address:Malappuram, Kerala

My Car FORD FIGO KL 53 C 4177/2011 ENGINE BREAK DOWN january 2015 With in warranty period but the srvice centre PVS Ford Malappuram Kerala charged huge amount for service said that warranty only for three years but the losted warranty card retrieved from my car on 7/06/15 and warranty period for five years the car purchased from same showroom in 2011 june they were committed fraud and misleading me i want to refund Rs 24000 with compensation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saman Jabri
from Gurgaon, Haryana
Report
Copy

MOST DISGUSTING SERVICE- HAPREET FORD OKHLA

Address:New Delhi, Delhi

My car number is DL 4C AF5251 This is my 4th time experience with this service centre and I must say I have not come across such horrible experience in my life with any product/ service. I also owns a Hyundai car and have never experience a single problem with them. THESE HARPREET FORD GUYS AT OKHLA are cheats, they are the most NON CO-OPERATIE TEAM. I can list down my 10 bad experiences with them but the most latest is below; I am...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alokraj2810
from Una, Himachal Pradesh
Report
Copy

servicing

I HAVE GIVEN MY CAR FOR SERVICING AT BHAGAT FORD PATHANKOT ON DATED 2/6/15 BUT TILL DATE 3/6/15 I HAVE NOT RECEIVED MY CAR.I AM FACING VERY MUCH PROBLEMS BY HIRING TAXI TO GO FOR MY OFFICE WHICH IS 100 KMS FROM MY HOME .THEY ARE NOT EVEN GIVEN ANY DATE WHEN I WILL RECEIVE MY CAR.WHAT WILL I DO.IPLEASE TELL ME SOME SOLUTION....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tripta Arora
from Delhi, Delhi
Report
Copy

Fraud by Astro ford

Address:New Delhi, Delhi

Dear Team, I bought a ford Figo 1.2 Titanium BSIV ss Moondust Silver Invoice no:VSLAE00190LS dtd. 28th May2014 From Astro Ford Dwarka, New Delhi. We reported multiple issues on 28/6/2014 with {SrvReqNo:[[protected]]}, Which were resolved partially, but reoccurred again . We visited 10-12 times to service center and got temporary solutions. on 1st Apr 2015, when my husband was seriously ill and i was taking him for hospitalization,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikasdsharma
from Noida, Uttar Pradesh
Report
Copy

Faulty Vehicle and Pathetic Service

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I would like to bring to your notice a recent experience i had with Ford India/ Noida Ford. I bought a Ford Figo Titanium on 28th Nov-2012 from Noida Ford. Despite of regular service and maintenance from Authorized Ford Service Center, the car started Giving Black Smoke right after ten to 15 days of last service ( 6th service). I tried changing the Engine Oil + Oil Filter+ Air Filter but nothing happened and simultaneously the car started...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nejukumar
from Ernakulam, Kerala
Report
Copy

Ford Ecosport - Oil Leakage Major Issue

Address:Ernakulam, Kerala

I bought brand new Ford Ecosport Titanium - Diesel on 30 Sep 2013 from kairali Ford, Kochi. I have done all the regular services untill 40K. When it reached 45K, it has been noted that there is a significant amount of oil level shortage - about 2L shortage. Kairali Service Center, Kochi topeed up the oil. Again, we found the same amount of oil shortage at 46500. Then the service center replaced the Turbo saying that it is the issue with Turbo....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Premanshu Das
from Kolkata, West Bengal
Report
Copy

reporting for worst service

Address:Kolkata, West Bengal

What the hell here is going i could not understand. we purchased a car FORD Figo taitanian petrol on 7.5.2015 through SBI Kakurgachi ... they told us car will be deliverd with in monday... bt till today they made different excussed...sales maneger CHUMKI PAL told us last monday that while checking the new car a crack has been found in the window glass it requirs change & THE car will diffinetly deliver with in monday 11.5.2015... another...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitastral
from Mumbai, Maharashtra
Report
Copy

SREVICE

Address:Pune, Maharashtra

Hello, I dropped my vehicle to the ford talera service station for servicing and gear shifiting issue. they analyse the problems and gave me the estimate of rs. 19875.00, service station commit, when they deliver the vehicle, there is no any issue in car, on delivery. on delivery i seen the big dent on car and too many scratches on car. i complaint for that they said we check the cctv footage first and then we take decision, but there is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

I had given my car on 7th April 2015 for repairing at Elite ford service centre when the vehicle met with an accident on 4th of April.The work was started by 9th or 10th of April 2015.The commitment was to provide the vehicle by 4th or 5th of May.I did hell lot of follow up to find out the progress of work by calling and by physically visiting the service centre as well.There was no response over the call so had to visit them physically to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sheet1979
from Delhi, Delhi
Report
Copy

Wrong Commitment From Gurgaon MG Road Showrrom

Address:Gurgaon, Haryana

Dear All, I have booked Eco Sports on 10th Feb through Mr. Yogesh and while taking booking he advice the delivery will take place within 15 days and after 15 days he aqdviced that the same will take 45 days then on25th of March evening around 6oclock i received call and adviced by the Yogesh that vehicle is departed from chennai will arrive in Gurgaon within 10 days and he asked me for the compleate payment . Immediately i processed teh payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Esskay Goswami
from Vadodara, Gujarat
Report
Copy

FORD FIESTA A/C PROBLEM RESOLVED

PROBLEM OF A/C OF FORD FIESTA FINALLY RESOLVED DUE TO PROFESSIONAL APPROACH, EXCELLENT COORDINATION AND PERSONAL INVOLVEMENT OF MR. NARESH K SUTHAR, GM, CARGO FORD, BARODA. MY SINCERE APPRECIATION TO MR. SUTHAR FOR HIS GREAT SUPPORT AND THANKS FOR HIS AWESOME HELP....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivaleek
from Noida, Uttar Pradesh
Aug 21, 2023
This thread was updated on Aug 21, 2023
Report
Copy

CAR STOPS ABRUPTLY-ENGINE CUT OFF WHILE DRIVING

Address:New Delhi, Delhi

This is with reference to my Ford Figo purchased in March 2013. I have been facing the problem of the car stopping abruptly while driving. i started facing this problem 5 months after purchasing the car. After repeated attempts to rectify the same I am still facing the same problem till date. I have 5 job cards with respect to this issue. The latest addition to this is that the car when stopped for 2-3 mins doesn't take self and refuses to...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
A
AnishPathan
from Bengaluru, Karnataka
Report
Copy

INTENTIONAL GEAR BOX CHANGE FOR PERSONAL BENEFIT

Address:Ahmedabad, Gujarat

HiMy Name is Anish Pathan We have purchased Ford Figo Diesel in year Nov 2011 from C G Road, Ahmedabad, (Registration no - Diamond white GJ 18 BA 211)Till date We have given car for service regularly. For last 2 services, We have given our car for service at S G. highway, ahmedabad.Recently on 5th Feb 2015 there was dent in my car, so we have given our car for repairing dent at S. G highway to Mr Kumar ( No [protected]). Car was sent to Sanand...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aakashgupta.21
from Jaipur, Rajasthan
Report
Copy

Repeated complaint

Address:Faridabad, Haryana

I own a Figo - ZDI diesel model(Registration no. HR51AQ0730).
I have been reporting a problem since May 2014 at VGO ford service station in faridabad. The problem is with suspension parts where noise comes on rough as well as regular road.

the service center has fixed it 4 times, changed multiple parts(which have costed me a lot), but the problem is reoccurring. My last visit was on 28th Feb'15 when they changed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh

Dear Concern, We are badly getting cheated by Ford india and it's authorized service providers ever since we purchased the vehicle. 1. Engine Noise: We are constantly complaining with Ford india service provider(Vibrant Ford- Erragadda, Hyd) for getting my vehicle engine noise problem, though they have taken my vehicle to station couple of time to rectify the issue, but they have failed to do so. Every time they keep my vehicle in station...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
CAR WAS GIVEN TO CARGO FORD FOR REPAIRS OF AC AGAIN ON 12/03/2015 FOR THE EIGHTH TIME. IT WAS DELIVERED TO ME AFTER REPAIRS ON 13/03/2015. DURING REPAIRS ON 13/03/2015 CARGO FORD REPLACED THE LOW PRESSURE PIPE (TUBE ASY WTR OUT 1445670) AS IT WAS LEAKING AND. RS 2793/- WAS CHARGED FOR IT. HOWEVER THE COOLING HAD REDUCED BY FIFTY PERCENT ON 17/03/2015. AND HAD COMPLETELY STOPPED COOLING ON 18/03/2015....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vadodara, Gujarat

CONTINUED FROM EARLIER COMPLAINT OF 21st MAY 2014. THE CAR FORD FIESTA WAS ATTENDED BY CARGO FORD, VADODARA(BARODA) FOR THE SEVENTH TIME, IN A SPAN OF 18 MONTHS, FOR AC PROBLEMS FROM 23/02/2015 TO 02/03/2015. DELIVERY OF THE CAR WAS TAKEN ON 02/03/2015 BUT HAD TO BE TAKEN BACK TO CARGO FORD FOR THE SAME AC PROBLEM AGAIN FOR THE EIGHTH TIME ON 12/03/2015 AS THE AC HAD AGAIN STOPPED WORKING. I WOULD LIKE TO REMIND HERE THAT THE CAR AC...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra

Dear Ford ream. I am facing 2 severe problems from day 1 of purchase of this vehicle. 1) Clutch hard issue:- i have a severe complaint of clutch hard from day 1 of purchase of my vehicle. Same has been brought to notice of Talera ford service center at Nigdi pune many times during servicing. Every them they do the bleeding of the hydraulic clutch release system and say you will not face problem again. But it just gives me relief for another...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy