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Ford India Complaints & Reviews

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Last updated Feb 15, 2024
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Ford India reviews & complaints page 62

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S
suraj0912
from Mumbai, Maharashtra
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FALSE COMMITMENT ABOUT NEW CAR DELIVERY

Address:East Singhbhum, Jharkhand

BOOKED ECO SPORTS (MARSH RED) ON 31/10/2014 ON COMMITMENT THAT THE VEHICLE WILL BE DELIVERED IN FIRST WEEK OF DECEMBER. WHEN CONTACTED MESSAGE WAS CONVEYED THAT THE VEHICLE WILL BE EXPECTED AROUND JANUARY. AFTER A LONG PAITENCE AS I SPOKE TO THE DEALER - JASHREE FORD -- JAMSHEDPUR----JHARKHAND-- THEY TOLD THAT THE SUPPLY WILL TAKE LONG TIME. WHILE BOOKING OF VEHICLE THESE PEOPLE FOOL CUSTOMERS AND TAKE THE BOOKING AMOUNT. IS IT THAT THERE...
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A
Atanu Panda
from Bengaluru, Karnataka
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Delay in repairing of car (Ford Figo)

Address:South Andaman, Andaman and Nicobar Islands

My car (Ford Figo- AN01J 3395) was given for repair to Ford service centre on 01 Jan 15. Its been 1 and half month, still they are not giving it back. They are giving silly excuses like spare parts are on the way. They are placing orders for spare parts in installment. I don't know why such approach is there from these service centre people. Either they are not capable or they are knowingly delaying. I don't have any other option because...
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prettycool2879
from Gurgaon, Haryana
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Ford Eco Sport - Gurgaon Pathetic !!

Address:Gurgaon, Haryana

In the age and times where Customer is the King, FORD Gurgaon team sure treats their customers as least bit important. Background: Booked FORD ECOSPORT MARS RED PETROL Car on Dec 25th 2014. Expected delivery in Jan 2015, postponed due to delays from FORD and was told we will get the car by 1st week of Feb 2015, The team has only been talking including the manager in charge. What I really don't understand about this whole team is why on earth...
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prettycool2879
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ford Eco Sport Gurgaon Office - WAKE UP

Address:Gurgaon, Haryana

In the age and times where Customer is the King, FORD Gurgaon team sure treats their customers as least bit important. Background: Booked FORD ECOSPORT MARS RED PETROL Car on Dec 25th 2014. Expected delivery in Jan 2015, postponed due to delays from FORD and was told we will get the car by 1st week of Feb 2015, The team has only been talking including the manager in charge. What I really don't understand about this whole team is why on...
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M
MOhit Vatas
from Chandigarh, Chandigarh
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Poor service and bad way of communication passing

Address:Jalandhar, Punjab

Myself Ashwani sharma, writing this from jalandhar from where I bought your esteemed car Ford Figo on 17/06/2010 PB-8BQ6635 from Bhagat Ford, A B Motors Pvt Ltd, Jalandhar. Whenever my service is due I directly go to your authorised service centre, and as per the problem was communicated to your agency team, I had done with my car service. Every time I found some fishy voice in car or any other technical problem which I experienced during...
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G
Gautam amar
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Noise and Vibration problem

Hii my name is ankur Srivastava i, m driving in ford titanium 1.4 2013 module service aling Notes My Car Niose Problem and Vibration proble many time meet to service center but Till date Problem Still pending Please Aling Technical team and rectified the Same.....
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R
RAJEEVA KUMAR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding theft of FORD ECOSPORT 1.5 TITANIUM AFTER SECOND SERVICING FROM HARPREET FORD OKHLA SERVICE CENTRE

Address:New Delhi, Delhi

I PURCHASED FORD ECOSPORT 1.5 TITANIUM DIESEL FROM NOIDA ON 24.12.2013. THE CAR WAS SERVICED FROM HARPREET FORD OKHLA SERVICE CENTRE FOR THE SECON TIME ON 21.12.2014. THE CAR WAS DELIVERED @16.00 HRS. ON THE SAME DAY BY THE DRIVER MR.ISHWAR MANDAL. MY CAR WAS STOLEN FROM MY RESIDENTIAL PREMISES JUST AFTER A WEEK ON 30.12.14. FOR WHICH FIR HAS ALREADY BEEN LODGED. I CONTACTED HARPREET FORD CUSTOMER CARE ABOUT IT AND SAID THAT DUPLICATE KEY...
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R
rahulnbd9
from Lakhimpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worse service

Address:Meerut, Uttar Pradesh

Ford Figo 1.4 TITANIUM FORD INDIA Ltd. Registration No :- UK07AJ9798 Owner’s Name :- RAJIV Kr. Gupta Chasis No:- MAJIXXMRJIBE32364 Engine No:- BE32354 Registration date : - 31 – May – 2011 Color:- D. White K.M.S. :- 82617 Km. Dear Sir. I have this issue with Ford Figo 2011 model while I took on 31 May 2011 from A.B. Motors Pvt. Ltd. Dehradun (UK). I am one of the victim who faced worse an bad service received from both Bhagat...
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balujanikhil
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RH Tail Lamp broken during Dealer Service

Address:New Delhi, Delhi

I've been continuously following up with dealer for RH Tail lamp crack during service on[protected] but no resolution has been done till yet. Also during revisit for HVAC malfunctioning where they changed the resistor, but i also reported for driver door window glass malfunctioning which is still same where they did only greasing but its a motor malfunctioning indeed. Request you to kindly take up the matter on top priority as i've had...
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S
sandeep lamba
from Alot, Madhya Pradesh
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delay due to service advisor

Address:New Delhi, Delhi

I am deepak and didn't ve i have bought ford figo due to minor damage ib this showrooms bodyshop but an advisor namely mr.pradeep switch off his cell for two days i have called bodyshop several times nobody can gave me satisfied answer so i have called bodyshops manager but he didn't pickup the phone i am harrased with this kind of nature of ford motors kindly help me please my car no is HR12V3350...
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J
jai1409
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

engine failure

Address:Muzaffarpur, Bihar

From: "ranjeet kumar" <[protected]@gmail.com> Date: Mon, 3 Nov 2014 17:40:55 +0000 To: Customer, Care (.)<[protected]@ford.com> ReplyTo: [protected]@gmail.com Cc: <prithbi.[protected]@aarnaautomobiles.com> Subject: Re: Reply from Ford India[protected],[protected] Dear Sopna Reminder for below & my last mail I need your help for find & solve problem I have not enough time to put time on it. I need failure cause report...
+2 photos
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R
rajat111
from Dehra Dun, Uttarakhand
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Fraud in advance Booking

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I have purchased Ford Eco-sport Titanium(O) white on 5-10-14 from Noida Ford. For which i have paid Rs. 51000/- as an advance amount approx 15 days back. i requested your sales consultant (Mr. Shahrib) to adjust that amount in the total amount of the car, but he refused saying that the car is not on registered on my(Rajat Garg) name so this amount will be refunded back to me on the day when i will be delivered the car, but it was...
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M
Maitri Modi
from Pune, Maharashtra
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Very less average and horrible first service.

Address:Mumbai City, Maharashtra

I, Maitri Modi, purchased Ford Figo from AVK Ford, Sakinaka 4 months back. When we gave the car for the first free service, the car was kept in service centre for 3 days and return without car wash from interior as well as from exterior. While buying the Average as told to us was 13 km/l, but after using it, the car gives just 6.7km/l. When complained to the service centre, they said they had cleaned certain parts so the average was likely...
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Rahulmacn
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional Ford Lathangi

Address:Bangalore, Karnataka

I had bought a Ford Ecosport from Lathangi Ford motors, JP Nagar, Bangalore. My company paid the entire amount and I took the delivery of the car in Aug. The dealership is yet to have returned my booking advance of Rs.50, 000 as my company paid the entire amount. Ford Lathangi has been very unprofessional. I have emailed 4 times, called, sent test messages. But they just have not refunded the amounts. This is the first car buying...
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H
hpptcl
from Deoria, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non payment of exchange bonus committed by Rustle Ford Kumarhatti

I would like to inform you that I had booked and purchased Ford Figo vehicle from M/s Rustle Ford Kumarhatti Solan HImachal Pradesh India and while at the time of booking a vehicle in July, 2013 I was given to understand that you are also eligible for exchange bonus in lieu of sale of your old maruti 800 vehicle, in r/o which I had deposited the copy of Registration as well as transfer papers of the said vehicle in the o/o Rustle Ford Kumarhatti...
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V
vivekkgind
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inadequacy of diagnosis, service and response from Ford

Address:Gurgaon, Haryana

I, Vivek Kumar Gupta, owner of Ford Ikon Flair, DL 3C AR 1271, have the following details to furnish : Ford Ikon Flair Car purchased in : July 2006 Original battery ran till : 2012 (first battery change with one year warranty by Harpreet Ford, Gurgaon) Problems in starting of car : from end of 2012, and into 2013 (car towed into Harpreet Ford thrice, with other components getting replaced every time, and battery found okay as per Harpreet...
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swaroopd
from Mumbai, Maharashtra
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20K Kms and Tyre worn out.

Address:Mumbai City, Maharashtra

Hi, I have purchased the Ford Fiesta Classic on 13 th June 2012 and current running of the vehicle is around 20800 kms. Today the car is having serious steering wobbling and authorized dealers are suggesting tyres replacement as solution. The tyres are burnt out they say as they are company fitted ones and the life span of such tyres is not more than 3 years. Am not really convinced about such advices. My previous vehicles (tata) have...
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harry1512
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ford Ecosport Car Problem

Address:New Delhi, Delhi

This is to bring in your notice regarding my Vehicle Ford EcoSport DL3CCC1407, the average of my Vehicle is very less, for which i have visited Riddhi Ford Okhla Service center approx 7 times, but no resolution yet, apart from average there is a sound in rear door, which is also not fixed yet. As per riddhi service Floor in charge Mr. Pawan, both the issues can't be solved as these are something ford end issue.The behavior of Mr. Pawan is...
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lokeshjayal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor and costly service atharpreet ford, sahibabad

Address:Ghaziabad, Uttar Pradesh

i bought a ford figo up 14cc 4907 purchased in nov 13 is giving continuous problems..after 3 months a manufacturing defect in front windshield as a fineline crack was not accepted by them as a manufacturing defect and was charged to me. even the policy they gave was zero insurance and charged a hefty claim amount at harpreet ford. for more then 1 week week i was without a car as they delayed on everything.this month a denting complaint for...
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Sanjay73
from Pandua, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra charges

Address:Patna, Bihar

I booked ford ecosports titanium (O) diesel model at Patna on 8th of Oct 2013 from Priyadarshi motor .That time price was 1064000/-. After several approaches finally priyadarshi motor said that he will deliver my ecosports on 1 Sep 2014 and now they said to pay 1131000/-.they say it's company policy to charge current price. Pls advise me what to do if he delivers car after 1 years and I paid already 851000/- and the due amount is 213000/-...
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