Ford India Complaints & Reviews

Dear Representative,
I beg your pardon for the support which is not extended to me in giving my car repaired.
Vehicle: TN05 BA4074 which was flood affected on 9th and same day it was transferred to Ambattur Branch on their acceptance. Next day they were revoked by not accepting and transferred to Poona mallee Branch. Till now there is no keen update from the service advisor, and I am unable to get the commitment from them....

I bought my Vehicle(Ford EcoSport Titanium S Diesel) on 5th Feb 2020 Bearing VIN:MAJAXXMRKAKP65810, Reg No:TS11ES6500, ever since the purchase i been facing issue of vehicle drifting towards left, i complained it to the dealer numerous times but they aren't taking the issue seriously and they blame it on the uneven road surface but this problem happens no matter the surface of the road, even to this date i haven't got any resolution for this issue, i am very much frustrated and i feel wasted my hard earned money on this piece of junk, despite my numerous complaints they don't take it seriously at all, the dealer 'FORTUNE FORD' the workshop manager was shouting at me for comparing my vehicle with another one, i never expected this kind o[censored]nethical practice by a dealer workshop. i am very much disappointed, i demand resolution for this issue and change the necessary components else i will drag them to consumer court, i am fed up with their monkey business and i can't tolerate their lame excuses any further.

Hello,

Hope you are well.

I am writing to you in regards to my car which is Ford Endeavour bearing registration number GJ06LK0787 which is currently with S. P. Ford, Himmatnagar, Gujarat, India. Below mentioned events have happened:

Incident
13/11/2021, 1500 to 1600 hours - Car breaks down at Bichhiwara, Rajasthan between
13/11/2021, 16:00 hours - Informed Roadside Assistance via...

I bought ford in 2016, from starting it never worked properly litle issue here and there, major breakdown happened in 2019 when a warning light came and when we took it to service, we got to know that engine oil and coolant got mixed and engine for sealed, so engine got replaced, very recently my vehicle for services on 20th July 2021 but Gautam budh service guys was careless after mentioning battery in G so batteru gur replaced with one month and starter motor has to be replaced next one month when it was working fine,
2 weeks back, warning light came for veichle temp becoming hot, we towed it to service center now these people are coming with estimate of at time 45k at time 2.5 lakhs... as they say again engine oil and collant got mixed, This is absolutely their engineering fault, when warning light came, we immediately get it towed then how it get mixed

I have purchased Ecosport from M/s Bansal Ford Satna MP on 9th April 2021. faced problem of engine error, side indicator and glass on 26th Sep 21. Visited service center for repairing but problem not resolved. Again visited service center on dated 3rd Nov-21 but problem not resolved as wrong spare was available.

Chassis No. MAJAXXMRKAMM16016
Model ECOSPORT-TITANIUM PLUS 1.5 TDCi

Reg - MP17 CC 9122

My Car Ford Figo (2011 Model) DL 6CM 0347, went for service and heavy steering problem to Vaishali Ford Service Center (Adiv Ford, Ghaziabad ) on 26th Oct.

Today i received the car. After drive the car, i observed that there is no improvement in the heavy steering problem even service center replaced the Gear PWR STRG Rack and Pump Power STRG. The final Bill amount is29607K INR.

Now my complaint is that even after changing the spare part of cost 29607K (including filter and Oil), the problem remains the same so this shows that there was no need to change the parts.

The service center cheated my by changing the spare parts (which was not needed actually) to achieve there monthly targets. My problem remains the same.

I will request you to look into this and solve the issue asap.

Br//
Jatinder
Mobile: [protected]

It's not been first time since my journey with ford is 4 years old and now ford is leaving India I guess this kind of behaviour and attitude will remain with such dealership.

Previously because of Harpreet Ford person my insurance got expired and after waiting for 15 days and customer had to sacrifice issue was closed again when I reached the dealer services center with a problem that I am not able to open any nut of my tire...

Figo titanium model 2017 from Satyam Ford Thane with assurance comparing other leading cars in this segment are totally false and disappointing.
The total KMs as on today are 23000km, as sales person coveyed that upto 100000kms no maintenance required, it's tough car and spares are very strong.
But sorry to say that just in 23000 km the POOR ENGINEERING AND POOR QUALITY CHECK led us to spend on change of complete front suspension...

Hi team,

After my 1st service my ford ecosport milage, pickup got totally reduced and taking long ignition to start. Ford people are busy in convincing customer insted of solving the issues totally worst service by ford

The incident happened on 02Oct2021 when I was driving with my entire family including 3 year old kid. Front tire burst and we lost balance. My car is only 1 year old(purchased on Jun2020 from Cauvery ford, Koramanagala Bangalore). It ran only 10K kilometer as of now. I already communicated this concern to Ford as it affects safety of my family. I have asked for complete replacement of tires with good quality one (michelin) . However I did not receive any response till now. I would like to register this complaint so that Ford look into this on high priority and they consider providing good tires with their vehicle. Currently My car is in Malayalam Ford Kannur, Kerala Service station. I would like ford to do the needful at the earliest.

Regards
Subhash KM

My car was taken to service and i was indicated there is a high pressure AC compressor pipe leakage along with clutch.
though the vehicle has ran just 31800 kms and i was asked to replace it. they told it is the max life of the component. how does the component is good in another vehicle for 70000kms and not mine. this is not investigated and they told me to replace . i want ford tos ee this issue at highest priority as this involves any fire accident and no issue to life, ford take complete reponsible

I bought my Ford Ecosport from Harpreet Ford Delhi and got the same registered in Delhi on 10 th June 2021. While my visit to Himachal Pradesh the vehicle failed to climb on incline and even after that gear box locked and I was not able to switch between the gears.

I raised this concern to the to which it did not check the vehicle and returned it within 3 hours without washing and correcting the issue instead of the fact it was first free check up at 1700 KM.

Also, till date the dealrship is holding my vehicle RC.

Request you to please arrange to fix the issue failing to which I will be forced to move to consumer court.

I had purchased new Ford Eco-sports 1.5(D)Titanium MT model in Jan2021 from Mosaram Ford, Lakhimpur Kheri.
Yesterday my 205/60r16 Goodyear tyre was blasted on a very good condition road, I was in a normal 30 KMPH speed and tyre pressure was below 35p…. when put down outside I saw nothing unusual around there. I have also visited nearby Mosaram Lakhimpur Ford showroom but according to them it does not comes under warranty.
I...

I am possessing Ford Ecosports Ecoboost car with registration number JH02AM2506. On 17 Sep 21, my car failed to start in the morning. I called up Harpreet Ford, Sahibabad, NCR for assistance. They could push start my car and took it for assesment and necesary repair. On 18 Sep 21, service manager informed me that the self starter of my car is not working and it requires replacement. They dont have that part and thus, placed order for self...

My car engine guard fallen down i call sequel ford service centre they behave very rudely they toe my car to service centre and then not deliver home saying company rule and argue and say its not our responsiblity very disapointing response from sequel ford .

I would like to complaint chand ford service for breaking the casing of air filter without telling me.On the 20th August i take to ford for servicing and now i found out that they fix with glue/pasting for the casing.Atleast when they make a mistake they should have told me before.My vehicle no.ML05 Q 3240

My ford ecosport stopped running and I shown same at ford Jahangir Puri service station, they told me that ABS wire is cut by rat and i[censored] have insurance then take this vehicle to Moti nagar service station .Again I called up crane and took my vehicle to Moti nagar.
After long follow up with service center and insurance finally my vehicle was corrected and I got the home drop of same in 1st week of sep'21 but after 2 days I checked that the hole created by rat at front between the front bonat and mirror is still there and not rectified by service station.
Was not expecting this kind of service from ford, after waiting for my vehicle for 3 weeks they still have not fixed the root cause of it.
Highly disappointing...

I have ford figo model 2014. I get my service done from Ford authorized service centre. Recently I got my service done from Ford and post 10 days got an outer body repair work. My car was there in the service centre for more than 20 days. After getting all the work in next 4- 5 days, engine error showed and now they are saying that engine oil is not there . How can it be possible that engine oil.is coming out of coolant system. I am very sure that service guy made some serious issue and this is the complete fault of service centre. Pls look into my request on urgency

Few months ago the rear left door refused to close, I had to shell out around 4k rupees to get it replaced. Now drivers door refused to close while I was 30 kms from the city. I had to hold it close with my hand and drive home. This is a major safety issue and very risky with children onboard. This is a known issue to the company, they must do a voluntary recall for all the affected VIN numbers and deal with this safety hazard.

Respected Sir / Madam,

Car Model 2014
Car # - MH 01 BU 8431
Details of the registration and chassis no is attached to this email.

Myself Richard Peris residing at (Kondhwa) Pune recently purchased a second sale EcoSport automatic car. Details of the card model and registration number as attached to the email. The car was purchased from a dealer by the name Autoneeds located in Viman Nagar, Pune....