[Resolved]  Frankfinn Institute Of Air Hostess Training — Loan policy misguide

Address:Koramangala, Bengalore

Have made admission of the student and got fee structure details by Mr. Kevin Rajesh. I've agreed to proceed with student loan as Rajesh mentioned the repayment of the loan can be made by student after the course completion. Followed by that discussion, went through all the formalities of varthana for loan sanction. Later it is mentioned that the loan has to be paid by myself not the student.
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Nov 17, 2023
Complaint marked as Resolved 
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Frankfinn Institute Of Air Hostess Training customer support has been notified about the posted complaint.
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Hi, we regret that you had a bad experience with us. We request you to share your concern along with your contact details at [protected]@frankfinn.com. Our team will get in touch with you. Regards, Team Frankfinn
Vishallm77's [Complaint's author] reply, Sep 21, 2023
Have sent mail regarding same but getting response as below. It's been 2weeks since the concern raised and no resolution yet.

"This is with reference to your e-mail regarding loan cancellation.

We would like to inform you that we have raised your request to the concerned team, we will revert as soon as we get an update. "
Went to Frankfinn institute Koramangala 3 times. I was asked to submit written letter in all 3 visits mentioning same concern which I had mentioned in the mail.

I'm bit disappointed with the way how this concern being handled by staff at Frankfinn institute.

Would want this concern to be handled in this same forum or the ticket raised by me going forward since meeting staff at office is not helping to resolve this issue.

I don't understand why do I need to submit those letters. Request Sushmita madam/Mr. Murali/Mr. Manju to mention the reason here why written letter to be submitted from my side.

Thanks,
Vishal Miskin
Resolved

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