Comments
Bad Service !!
I did 2 recharges for Rs 100 each. The amount got deducted but the balance was not updated. They have no customer care number so i logged a complain to freecharge via mail. I just got an automatic reply that the complaint is recorded and since then there has been no action in the same. Did not expect this from freecharge. !!
Order ID : FCVA[protected] (Complaint no - #1912162)
Order ID : FCVA[protected] (Complaint no - #1912122)
Please do something about your service!
I did 2 recharges for Rs 100 each. The amount got deducted but the balance was not updated. They have no customer care number so i logged a complain to freecharge via mail. I just got an automatic reply that the complaint is recorded and since then there has been no action in the same. Did not expect this from freecharge. !!
Order ID : FCVA[protected] (Complaint no - #1912162)
Order ID : FCVA[protected] (Complaint no - #1912122)
Please do something about your service!
Dear Team,
I have been writing emails since last one month and your people has been ignoring me and has given wrong information that money has been credited to my account (Amout-Rs.1638). I have checked with my bank also.
I have also requested to arrange a call from your end, but all in vain.
Please do the needful
I have been writing emails since last one month and your people has been ignoring me and has given wrong information that money has been credited to my account (Amout-Rs.1638). I have checked with my bank also.
I have also requested to arrange a call from your end, but all in vain.
Please do the needful
Money deducted,but recharge didn't happen
Money deducted, but recharge didn't happen...I have tried so many times but there is no response..Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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34%
Complaints
2441
Pending
0
Resolved
829
+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
I did 2 recharges for Rs 100 each. The amount got deducted but the balance was not updated. They have no customer care number so i logged a complain to freecharge via mail. I just got an automatic reply that the complaint is recorded and since then there has been no action in the same. Did not expect this from freecharge. !!
Order ID : FCVA[protected] (Complaint no - #1912162)
Order ID : FCVA[protected] (Complaint no - #1912122)
Please do something about your service!