Gaana.com Complaints & Reviews

My recommend me to use gaana for listening to music. I pay 299/inr charges for their subscription but it's not working. Please let me know why this is happening....

I need immediate assistance and resolution and also refund. I have shared my bank statement to [protected]@gaana.com from my email id [protected]@gmail.com (registered number : [protected])

I cancelled my subscription long back gaana is still deducting 299 again and again since yesterday it has deducted 4 times the money .. i dont want to subscribe gaana at all not even once and now it has deducted 4 times .. i am not getting any response from this stupid app support… i need my money back (all 4 times) i do not want to use this app at all … what the hell .. i am not getting option to do anything since i cancelled the subscription and auto renewal long back .. i even raised a request to delete my account and nothing happenen on that also.. I NEED MY ENTIRE REFUND

I no longer want to use Gaana app, so kindly delete my account under the following details
Phone number: +91xxxxxx3196
E-mail ID: xxxxxx.[protected]@outlook.com...

My account got debited automatically for Rs299/-. I have not shared any card details or made an e-mandate. No OTP came and directly I was charged. Tell me the reason behind this....

Since my SBI Global Rupay card is not suitable for auto renewal, in case of non working of my account, I paid another 299.00. The effect of the same is not reflecting in Valid Till....

I have selected Hindi Movie Dharmatma & press Play All, then "Meri Galiyon Se Logon Ki Yari" is not playing....

I have paid twice 299.00 up to 28 Jan 2026 but service is not working....

There was a glitch in gaana.com and I had to pay twice for same subscription. These ### are not replying to my emails and sending automated email....

I have two accounts in Gaana and I'm trying to get rid of one account permanently. I've sent many mails requesting the deletion of that account, and even tried to follow the steps in the help section of the app, but no help.
Below are the details of the account for your reference:

Registered E-mail ID: [protected]@gmail.com
Phone Number: [protected]

Kindly do the needful and respond ASAP...

Hello,

On December 17, 2023, I paid $18.73 (USD) for the Gaana+ subscription (Gaana+ Global Festive offer). However, after completing the payment on my iOS device, the subscription did not activate on my account, and it still shows as a Free user. I have attempted to contact customer service and created multiple tickets, but unfortunately, I have not received any response.

Order ID: MND9LNTZB4...

I had applied for subscription plan for rs 299 on 06 nov and had made the option of auto subscription. How ever on the immediately after i had selected the option for cancelling it. Now i have got the message from my bank alerting me that the auto debit would take effect on 06 Dec. I tried cancelling it again on gaana.com but it says "Cancellation fails, try again"
I would request you to cancel my subscription and the amount of 299/-...

Plzz refund my money plzz sent my balance my aacount debit 4:[protected] plzz refund my money...

I have gaana id HotShot_[protected] and i received auto renewal charge deduction message of Rs 249/- today i.e. on 04/11/23 but there was no prior intimation from gaana for this. Also turning off of auto renewal was not working before money deduction and it worked just after the money got deducted. This is pure scam from gaana.com. kindly refund my money and close my account as your site is not useful to me at all.
Mobile number- [protected]...

Dear team

I had applied for a free 1 mth trial period of gaana subscription but I want to cancel it. Online subscription cancellation is failing and the the renewal date is on 29 October.

I don t wish to continue please cancel my subscription
User Id [protected]@gmail.com...

I had been wrongly charged Rs299/- without any subscription. On October 23, 2023 at 16:37 hrs, my account got debited automatically for Rs299/-. I have not shared any card details or made an e-mandate. No OTP came and directly I was charged. Also Rs47.20 got deducted due to insufficient balance. This is pure fraud case. Please helpe our....

Today an amount of Rs.499 was debited from my SB account. I am uisng Ganna App and not installed in my phose and not requested any subscripton of Ganna....

Please refund my money of rs 499, because I haven't use ganna app and I have money problem, so please refund my money as soon as possible.I want to cancel my gaan subscription pack and get refund. Please try to understand my problem....

Amount of 499 has been debited from my account due to auto renewal of gaanaa subscription.please cancel my gaana subscription & refund my money as soon as possible.
Thanks & warm regards....

I have gaana account from this no. [protected] and i mistakenly purchased the premium subscription of rs 299 and suddenly i realised my mistake and i have not used the app any time so please refund my amount as soon as possible i have money problem....

I mistakenly purchased gaana premium subscription of 299 and immediately realised what mistake i had done i tried so much for refund but no luck. They say won't refund but this is not right. This was a mistake....