Godrej Interio — almirah delivery - godrej store, dakshinapan complex, kolkata

Address:Kolkata, West Bengal, 711103
Website:www.godrejinterio.com/G

This is in reference to my purchase of h1 godrej rose almirah from your godrej interio store located at dakshinapan shopping complex, dhakuria, kolkata. We bought the prodect 11 days back with order no.93339. We immediately paid cash of rs 27, 770 (As the card swipe machine did not work). We were promised that we will get the delivery at our residence in shibpur, howrah definitely within 7 days. We have not get it yet. On calling them 3 days back, they told the particular almirah is out of stock and by monday (Yesterday) we will get it. After calling yesterday, they told until there are enough items to be loaded in their truck they will not come. What nonsense is going on. Each time they are coming up with new reasons to not deliver. This is harassment on our part to keep calling them everyday and we cannot wait for tume infinity waiting when they will come. This is ridiculous and unprofessional. Kindly contact the store manager and act upon this issue as else i want my full refund of the money and other value for my waste of time and money. I shall wait for today to hear from you or the store for the quickest action else would have to go to consumer court. I am highly disappointed and would make not to not shop in future from this store abd would also spread the mouth of word to all friends and family to save their time and energy.

Looking to hear

Kind regards,
Mitrajit ghosh

Dr. Mitrajit ghosh

Visiting faculty
Centre for health-science and technology, indian institute for engineering science and technology (Iiest), shibpur,
Howrah-711103.
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Godrej Interio customer support has been notified about the posted complaint.
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Hi Dr Mitrajit,

We regret the inconvenience caused. Please send us your contact details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care
The lock of safe storage in Slimline cupboard is not working. The product is bought from Godrej Interior, Byculla in December last year. Within 4 months if this type of performance then I am bound to doubt the quality of Godrej nowadays.
Hi Dr Mitrajit,

Thanks. We are glad that your complaint has been addressed to your satisfaction. Please do let us know if there’s anything else we can help you with.

Regards,
Godrej Interio Customer Care

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