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Hathway Complaints & Reviews

1.5
Last updated Mar 10, 2024
Complaints 6926
Resolved
2006
Unresolved
4920
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Mumbai City District
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400054

Hathway reviews & complaints page 100

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Address:Hyderabad

I am receiving daily renewal calls from hathway since one month from 97420 series and many other private numbers. This is a harassment during this covid pandemic. I am unable to renew my services because i am out of living city....
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C
chandresh22
from Kota, Rajasthan
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gtpl broadband is not working

Address:Rajkot

Gtpl broadband is not working everyday problem from last 1 week in my area, ambika township, jeevraj park, mavdi, rajkot. Everyday i am calling customer care, they give time of 1 to 3 days. And do not solve problem.
From 21 july to 26 july. Client number is my mobile number...
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I have installed gtpl new cable connection and i am sharing details of it. The day from where he fixed it i am not getting good result and also getting dots on it and i am calling from many days and once he said there is a issue in cable and it would take 2 days and got a call after that but still it is not fixed and no one is picking up the phone. Please do something about it. Call on [protected]...
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Please remove my number from hathway internet provider as i am getting lots of calls...
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A
Atiya Jaffri
from Mumbai, Maharashtra
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I'm complaining about Rajesh Cable n RajeshNet Pvt Ltd

Address:Ghatkopar and Kurla

To be honest, till date, I haven't seen a third grade company like Rajesh Cable...Everytime I make my cable renewal payment to them well in advance and even after doing that I have to sit without cable service once it's 12 o'clock. I had paid Ms Mehrunissa (one of the useless and superbly arrogant employees of Rajesh Cable) an amount Rs355 on 23/07/20, though my renewal date was 24/07/20. But see, I'm without any service atm, may be because...
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Address:Hyderabad

Hi,

This is saket and my Hathway account number is[protected].
I have paid 3533 for new connection, and waited 2 days for getting connection, after that technical team inform that in my building they can not provide connection because it is not feasible .

I ask for refund but till date I did not get my refund .

Please help me for this ....
+1 photos
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Address:28 Basant Gaon/Nagar, Vasant Vihar

Sir/madam,

My a/c no. [protected]. Since 11 july 2020 i m suffering hathway worse service, every day i am facing same issue and nobody is solving this issue permanently.

I also send several emails to your officials email ids and also through hathway app. But without solving my issue hathway closes my ticket nos.

I want to get back my all refund amount. I have already paid one year fee around...
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P
Pratik Ghodasra
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Packet losses

Address:adajan , pal , surat

I have a hathway connection of internet speed of 50mbps. I get around 50 and get high ping then other broadband provider of surat, this issue is happeing from last 6 month. But as a gamer, ping and packet loss matters a lot. And have always have the issue of packet loss in games. It's always around 5-20% packet loss every second, which is making my experience very badand none of my other friends with different isp have these issues....
+4 photos
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A
ankit choudhery
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Frequent internet disconnection

Hi
My hath way id is [protected]. My internet connection is frequently disconnected from 18 june 2020 till now i did not get any solution from hathway. I raised many service request but they close my complain without solving it i can only able to use internet for 30 min. Then disconnect from hours i am fed-up with this i attached image of my complains kindly take a strong action against hathway and give me solution for that....
+1 photos
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J
Jasmin04
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New connection not received

Address:45 Shayona Prasad Bungalow City R C Technical road

I pay for gtpl broadband internet new connection at 13/07/2020. But still dates i am not getting internet connection. I complaint 10 time but not resolved my complain....
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A
Ankit Malge
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Refund or closure of my account

Address:hyderabad

Dear sir/madam,

I am using hathway account no [protected].
Recently i shifted from nacharm hyderabad to yapral hyderabad (Within hyderabad just 13 km difference between both the location)
Hathway broadband service is not available in this location, and i given request for change of connection.
After that executive called me he update me service is not available, will initiate the refund.
From last...
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V
Vikas05
from Hyderabad, Telangana
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Complaint regarding Internet connection and speed

Address:Sri Shyam Vatika, H.No.1-5-259/3/A, Road No.6 (North), New Maruthi Nagar, Kothapet, Hyderabad

I, vikas sharma advocate hyderabad and having hathway broadband connection vide a/c. No. [protected], the internet speed is very slow and the connection will be disconnected regularly and it has became terrible for the online classes of my child because on every disconnection my child has to request admin to permit him for the admission into the class and the admin scold him to change the service provider or to make complaint against him for...
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Hi,

I have requested for My GTPL Brodband shifting on 17th June 2020 and Customer executive told me it will be done in 7 days

Its 37 days now but no one come out to fullfill my request

I have called your customer executive more then 30 times on this days but all times i got one answer that it will resolved in 24 hours. But no one come and resolve it

I have visited office as well...
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R
Rukmini Maheshwari
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Internet not working from 13 days

I have a broad band internet connection from hathway which is not working from 10 july and i have raised so many escalation and complaints still there is no response from hathway.. Please help in getting response from them. Pathetic service....
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My Modem has stopped working and I have complained to the internet service provider many times and still there is no feedback or grievance redressal....
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C
creativeab007
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Account activation

Address:Hyderabad

I made recharge in 15 july, still my account is deactivate.
Account No- [protected], Hyderabad...
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Address:D-64/29 K-1-R, Bank Colony, Jai Prakash Nagar, Mahmoorganj, Varanasi, Uttar Pradesh 221010

My name is madhu kumari from badi gaibi varanasi. I am consumer of gtpl broadband since 2 months. I paid rs.5000 for 9 month and from 10 july my router's light is started red blinking and internet is not working. When i complained in gtpl custumer care they told me they resovle my problem with in 2-3 days but today 12 days hasbeen passed but i didn't get any call any kind os service from gtpl. This campany is much worst. I need...
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K
Karishma Thikekar
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Very slow service

I am waiting for internet connection is from last 10 to 15days. I pay all u r internet charges (3887 for 6 month) i am facing trouble i called customer care 4 to 5 time but no response... Please refund my amount...
+1 photos
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N
naveen kosuri
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Broad band worst service

Address:Miyapur,Hyderabad

From last 15 days i got horrible service from broadband hyderabad team.
Already connect with local people mr. Omkar (Miyapur, mobile no:799xxxx072). He is not picked my call from last two days and directly connect to customer care no:[protected] as existing customer but call was not connected, so i tried as a new customer call is connected, mr venketesh told i am not connecred person for existing customers even he is not transferred...
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Address:Mohali

My hathway account no is [protected]. I am hathway user for more than 8 years. Earlier it was fine that Internet stopped working for few minutes or an hour but now the condition is worst. Because of work from home I updated the existing plan and paid 10, 000 rupees for annual plan + 6month offer. From the day 1 of payment I am getting lot of issues. Internet stops worming after every 1-2 days and customer care not picking up calls. After calling...
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