Hathway Complaints & Reviews

Hello Hathway,

From 10th of June 2020, I am getting unwanted automated telecalls for the reconnection to Hathway services.

Kindly note that I have moved out of the city and I am not interested to get hathway services reconnection.

Please stop calling the customers, details of the hathway connection are as below, please remove my details from your call directory

Broad Band connection...

Account number : [protected]

I have requestedto discontinue the hathway broadband subscription by 31-may-2020 and no longer need your worst support. I am very very disappointed with your worst support and i have never seen a such worst, irresponsible, cheating support in the universe till date. I have raised almost 20 tickets in a span on 45 days but non of them were resolved with the proper resolution and none of your lazy...

Since 2nd june my internet is not working and no response from you cc. Every time they need time to check and then hey told me that the technical team is working on it bit at the end i am not getting a solution. I complaint 4-5 times and there is no solution.in complaint registration message they told us that within 1-3 days issue will be resolved but in my case since 4 days issue is still there. And sometimes one of their cc disconnect our...

Our a/c no. [protected]
Name - sree aircon
Contact no. [protected]/ [protected]

From 21st may 2020, we are not able to connect to internet as they have not resolved issue till today, wrost customercare service, no response always. Our local hathway service provider office at bowbazar, kolkata pin - 700012 provide a technician's mobile no [protected] for solve the issue, but always no response after several times ringing....

Our a/c no. [protected]
Name - sree aircon
Contact no. [protected]/ [protected]

From 21st may 2020, we are not able to connect to internet as they have not resolved issue till today, wrost customercare service, no response always. Our local hathway service provider office at bowbazar, kolkata pin - 700012 provide a technician's mobile no [protected] for solve the issue, but always no response after several times...

We using hathway broadband from last 2 years. Due to lockdown we are out of station now. My account expired on 6th june 2020. They starting call me from june 1st on-wards to renew my account. Daily i am getting nearly 10 calls from the customer care. I have already informed customer care that "we are out of station, we will renew the account once we reach to our work location". I tried to block some numbers, still i am getting calls from...

I am from hyderabad. I have taken hathway broadband connection on 17th april 2020. As hathway is provding only yearly package in lockdown situation, i had to forcely take one year package.
This is need as i am working from home.

They provided connection within a day and activated it. However from day 1 i am facing problem where internet gets disconnected (Some time 20 times day) very frequently which is not usable to...

Yesterday I called one of your associate Rohit ([protected])

He immediately called me and my brother multiple times saying that he will get us a connection on the same day or by tomorrow anyhow. I told him clearly that I am taking hathway over airtel only because I want it urgently.

I paid the amount for next 6 months (Rs 4, 956/-) and sent the documents on his whatsapp.

I paid the amount around 4:30...

My name is vijay, hathway broadband account number is [protected]. I tried reaching hathway customer care number so many times but always getting busy tone. Tried reaching hyderabad office customer care number, not at all connecting. I have faced lot of issues with the hathway internet, raised so many complaints, they didn't provide any resolution and closed all the tickets which i have raised. I have not been using hathway internet since...

I am ramesh chandra vaidya, a new customer for gtpl broadband vadodara. I was approached by one mr. Kalpesh agarval (Mobile [protected]), a gtpl representative for new ftth connection of 100 mbps speed, in less than a week at my address ramesh vaidya 18, pratham citadel, behind essar petrol pump, vasna bhayli road, vadodara, upon deposition of rs 9190 to gtpl axis bank, shahi baug branch, ahmedabad. Gtpl account number [protected], i deposited...

My complaint to gtpl service providers we complaint many time but still not come any forman to fix our problem.

Address: shabari bungalows, nikol naroda road 382330...

I have been using hathway internet for a while now. My current plan expires only on 27th jul 20. Since i was shifting my house - i raised a request[protected]m839017) 2 days prior shifting to check on the feasibility of connection at my new place on 20th may. I dint get any response, i shifted my home as per plan on 22nd may. I called them several times, at last 6-7 engineers have contacted and told me that its not serviceable in my area....

We got the GTPL broadband service 25 days back. Our username is ss_6531. User ID is BB[protected].

From the first week itself, we are facing issues with the internet connectivity. Our internet gets disconnected at least 10-15 times a day. Once it gets disconnected, it comes back automatically but it takes an hour, a couple hours, or sometimes even a whole day to be able to connect again.

We have raised at least...

Biggest scammer in isp list. Fake promises, fake services.

They doesn't even care on resolving the issues, instead busy in reacting quick with the new connections and making money in this lockdown.

Worst customer support ever seen on this planet. 5th grade kids can assist better comparatively.

They just close the tickets without resolving the issue and when called once in a bluemoon they respond...

This my account no... Iam not going to reneval hathway broadband because o[censored]r poor service... From past two months iam getting calls from ur telecallers i have told so many members o[censored]rs even the guys who called from mumbai also but they won't understand the problem... Please stop calling me. Iam very much irreted by ur telecallers. So, kindly remove my
Number and account and take ur moderm and etc stuff o[censored]rs...

Hi sir,
My self keyur sharma, i have gtpl broadband connection. I have made transfer request of gtpl broadband connection on 22/05/2020. Application no. Is : 44841. They said it will be transferred in 7 to 8. Days but after every 10 days and repeatedly calling customer care and office, i only get reply that it will be done today but never transferred. Its already 16 days and today i called my area manager mukesh bhai (Vastral...

Fed up beyond limits, because of the no. Of calls i receive from hathway customer care. I used to hold a hathway account about 6 months back. But i shifted my connection to a different service provider and handoverd the device. So now i have nothing to do with hathway. But the calls are unstoppable! I have informed the customer care and have been patiently telling all executives to delete my no. From their calling list, but they continuously...

Broadband connection disconnecting so many times and also did complain about it with gtpl. Still not resolve this issue and also from yesterday onwards internet not working properly. Still not getting resolution from gtpl. My user name is sabri_70 & my registered mobile no is [protected]...

My issue with hathway started on 3rd june 2020 around 8.10pm in night. My modem was not showing online & hence could not perform work from home. That when i called up hathway for the first time & they logged a ticket for me. After a wait time for 15 min i got through the hathway representative, they provided me with the solution to wait till the next day afternoon 12.00pm since someone from the technical team will resolve my issue. However...

I am suffering from last 2 weeks network connectivity lost daily i just use max 8 hour after that internet connectivity is lost.

But gtpl has no any answer. Technical person even not answering properly....