| Address: Himayat Nagar Hyderabad |
Dear Sir/Madam, i am existing customer of Hathway internet my account number is [protected] on 6th of June 2020 renewed my pack by there is no connection at all one of technicial visit replace the cable and said by one hour you will get internet, but as of now no internet i regularly follow up with Customer Care but there is no response, on 17th of June I Asked for refund they said we will railse the ticked and will get refund by 15 days, but suddenly yesterday i received a message that my ticket is closed without getting the refund, i am requesting hathway higher officials that if you serve like this no customer will be with hathway, as you have so many good competitors.
Please treat this as complient and refund my money i have 3 more connections, i am sure i will not renew i will go with other Vendors.
Hathway customer support has been notified about the posted complaint.
Ponvinothan on August 21, 2020
I have subscribed for hathway broadband connection on Friday 23rd August 2020 by paying rs - 4956.00 for 6 month subscription. The service provider has not install connection as i do no want the connection as my personal reason. So, i have decided to cancel subscription and i have the receipt of payment which i made. So, i really need your help in order to get my subscription amount back. Kindly call me back if you need any information. Hathway (Account no:[[protected]). My payment transaction ID[protected]_[protected]
Thank you.