Hathway Customer Care
Hathway Cable & Datacom Ltd.
Website: | www.hathway.com |
Address
"Rahejas", 4th Floor, Main Avenue, Santacruz (W) Mumbai Mumbai City District Maharashtra India - 400054 |
Customer Care Phone Numbers and Contacts
Phone:

91

58

67

65

35

55

35

60

27

53
Fax:
Fax:
+91 22 2600 1307
+91 80 4122 8950
+91 24 0248 8555
+91 24 0247 0766
+91 75 5276 0600
Additional info
Allahabad
Om Tower, 3rd Floor, 31 MG Marg, Civil Lines, Allahabad - 211001
Tel : +91 53 2240 0342
Aurangabad
Hathway MCN Pvt. Ltd., 310-311, Second Floor, Akshaydeep Plaza, CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003
Tel : +91 24 0247 0000; +91 24 0248 3555
Aurangabad
Hathway Cable & Datacom Ltd., 303-304, 2nd Floor, Akshaydeep Plaza
CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003
Tel : +91 24 0248 6773
Aurangabad
Hathway Cable & Datacom Ltd., 301-302, 2nd Floor, Akshaydeep Plaza
CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003
Tel : +91 24 0661 6000
Bangalore
Shree Complex, 4th Floor, 73, St.Johns Road, Bangalore - 560042
Tel : +91 80 4122 8955; +91 80 4122 8956; +91 80 4122 8957
Bastar
C/o Mr. Ashok Jain, Industrial Area, Chopra Gali, Rajiv Gandhi Ward,
Shanti Nagar, Jagdalpur, Dist - Bastar (C.G.) 494001
Bhilai
Plot No - 5, Akash Ganga, Near Railway Line, Supela, Bhilai - 490023
Tel : +91 78 8406 2108, +91 78 8405 0285
Bhopal
6, Dwarka Sadan, 3rd Floor, Press Complex, Zone 1, M.P. Nagar, Bhopal
Tel : +91 75 5422 4080; +91 75 5422 4081; +91 75 5422 4082
Bilaspur
Ware House Road, Bilaspur (C.G.) 495001
Tel : +91 77 5240 0666
Chandigarh
SCO - 16/17, Top Floor, Sector - 34A, Chandigarh - 160022
Tel : +91 17 2464 4804; +91 17 2464 4805
Gwalior
Opp Hotel Man Mandir, 2nd Floor, Behind Old High Court, Lashkar, Gwalior - 474001
Tel : +91 75 1409 2118
Hyderabad
3-6-20/21, 2nd Floor, Sadhana Building , Hyderguda, Hyderabad – 500029
Tel : +91 40 6646 3456
Fax : +91 40 6666 7285
Indore
4/54, 2nd Floor, Dainik Bhaskar Building, Press Complex, A.B. Road,
Indore 452008 (M.P.)
Tel : +91 73 1423 2001; +91 73 1423 2002
Fax : +91 73 1400 1448
Jaipur
10,J. L. N. Marg, Jaipur-15
Tel : +91 14 1270 3629; +91 14 1270 3630; +91 14 1270 3623
Fax : +91 141 270 3919
Jalandhar
Surya Tower, Near Lal Ratan Cinema, Nakodar Chowk, Jalandhar (Punjab)
Tel : +91 18 1507 7030; +91 18 1507 7040
Kangra
Hathway Palampur Cable Network Pvt. Ltd, 1st Lohna Road, Bundla Tea Estate, Palampur, Kangra, H.P. 176061
Tel : +91 18 9423 4034
Korba
Plot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan, T.P. Nagar, Korba (C.G.) 495 677
Tel : +91 77 5924 6801
Lucknow
14A/5, 3rd Floor, Indo Gulf Fertilizer Building, Park Road, Hazarat Ganj, Lucknow - 226001
Tel : +91 52 2408 2008
Mumbai
B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai - 400013
Tel : +91 22 6662 3333
Fax : +91 22 2493 3355
Mumbai - Andheri Hyde
603, Hyde Park, Saki Vihar Road, Andheri - East, Mumbai - 400 071
Tel : +91 22 6774 2500
Fax : +91 22 6774 2400
Mysore
No.10, 1st Main, Paramahamsa Road, Yadavagiri, Mysore - 570 020
Nasik
2nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik - 422 002
Tel : +91 25 3252 0330; +91 25 3252 0310
New Delhi
AB-6, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029
Tel : +91 11 6165 6655
Fax : +91 11 2618 8547
Pune
3rd Floor, Sterling Plaza, Deccan Gymkhana, Above AXIS Bank, Junglee Maharaj Road, Pune - 411 004
Tel : +91 20 3025 2100
Fax : +91 20 3025 2130
Raipur
Pagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri,
Raipur (C.G.) 492001
Tel : +91 77 1258 2278
Vijaywada
D. No. 29-15-3, Ankur Apartments, 1st Floor, Sheshadri Shastry Street, Governorpet, Vijayawada – 2
Tel : +91 86 6666 882
View More Information... Aurangabad
Hathway Cable & Datacom Ltd., 303-304, 2nd Floor, Akshaydeep Plaza
CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003
Tel : +91 24 0248 6773
Aurangabad
Hathway Cable & Datacom Ltd., 301-302, 2nd Floor, Akshaydeep Plaza
CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003
Tel : +91 24 0661 6000
Bangalore
Shree Complex, 4th Floor, 73, St.Johns Road, Bangalore - 560042
Tel : +91 80 4122 8955; +91 80 4122 8956; +91 80 4122 8957
Bastar
C/o Mr. Ashok Jain, Industrial Area, Chopra Gali, Rajiv Gandhi Ward,
Shanti Nagar, Jagdalpur, Dist - Bastar (C.G.) 494001
Bhilai
Plot No - 5, Akash Ganga, Near Railway Line, Supela, Bhilai - 490023
Tel : +91 78 8406 2108, +91 78 8405 0285
Bhopal
6, Dwarka Sadan, 3rd Floor, Press Complex, Zone 1, M.P. Nagar, Bhopal
Tel : +91 75 5422 4080; +91 75 5422 4081; +91 75 5422 4082
Bilaspur
Ware House Road, Bilaspur (C.G.) 495001
Tel : +91 77 5240 0666
Chandigarh
SCO - 16/17, Top Floor, Sector - 34A, Chandigarh - 160022
Tel : +91 17 2464 4804; +91 17 2464 4805
Gwalior
Opp Hotel Man Mandir, 2nd Floor, Behind Old High Court, Lashkar, Gwalior - 474001
Tel : +91 75 1409 2118
Hyderabad
3-6-20/21, 2nd Floor, Sadhana Building , Hyderguda, Hyderabad – 500029
Tel : +91 40 6646 3456
Fax : +91 40 6666 7285
Indore
4/54, 2nd Floor, Dainik Bhaskar Building, Press Complex, A.B. Road,
Indore 452008 (M.P.)
Tel : +91 73 1423 2001; +91 73 1423 2002
Fax : +91 73 1400 1448
Jaipur
10,J. L. N. Marg, Jaipur-15
Tel : +91 14 1270 3629; +91 14 1270 3630; +91 14 1270 3623
Fax : +91 141 270 3919
Jalandhar
Surya Tower, Near Lal Ratan Cinema, Nakodar Chowk, Jalandhar (Punjab)
Tel : +91 18 1507 7030; +91 18 1507 7040
Kangra
Hathway Palampur Cable Network Pvt. Ltd, 1st Lohna Road, Bundla Tea Estate, Palampur, Kangra, H.P. 176061
Tel : +91 18 9423 4034
Korba
Plot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan, T.P. Nagar, Korba (C.G.) 495 677
Tel : +91 77 5924 6801
Lucknow
14A/5, 3rd Floor, Indo Gulf Fertilizer Building, Park Road, Hazarat Ganj, Lucknow - 226001
Tel : +91 52 2408 2008
Mumbai
B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai - 400013
Tel : +91 22 6662 3333
Fax : +91 22 2493 3355
Mumbai - Andheri Hyde
603, Hyde Park, Saki Vihar Road, Andheri - East, Mumbai - 400 071
Tel : +91 22 6774 2500
Fax : +91 22 6774 2400
Mysore
No.10, 1st Main, Paramahamsa Road, Yadavagiri, Mysore - 570 020
Nasik
2nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik - 422 002
Tel : +91 25 3252 0330; +91 25 3252 0310
New Delhi
AB-6, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029
Tel : +91 11 6165 6655
Fax : +91 11 2618 8547
Pune
3rd Floor, Sterling Plaza, Deccan Gymkhana, Above AXIS Bank, Junglee Maharaj Road, Pune - 411 004
Tel : +91 20 3025 2100
Fax : +91 20 3025 2130
Raipur
Pagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri,
Raipur (C.G.) 492001
Tel : +91 77 1258 2278
Vijaywada
D. No. 29-15-3, Ankur Apartments, 1st Floor, Sheshadri Shastry Street, Governorpet, Vijayawada – 2
Tel : +91 86 6666 882
Customer satisfaction rating

So far so good - The company responded to our notifications and is working on resolving complaints.
Hathway related photos (1559)
Complaints with pictures are more trusted and informative View all
Hathway Complaints & Reviews
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Hathway — Renewal calls
I have disconnected hathway for over a year now!! I have told them to remove my data from their system, told them to stop calling, still they don't listen. They're annoying and troubling by calling me again and again by using different numbers.
Complaint Status
[Oct 15, 2020] Hathway customer support has been notified about the posted complaint.
Post your Comment
I have registered my first complaint on 5th Oct, 2020 with complaint ID - 6947561.The customer care executive told me that...
Hathway — No response on YouTube related issue for months
K
Oct 14, 2020
For the past 2 months Hathway broadband has had an issue where the youtube app will stop loading anything. I had raised a ticket for this and they axknol3that it SS a problem on their side but nothing has been done for over 2 months now. They keep closing my tickets saying issue is resolved without even checking with me.
Complaint Status
[Oct 14, 2020] Hathway customer support has been notified about the posted complaint.
Post your Comment
T
Oct 14, 2020
I have complain about internet not working on 11th October and they have automatically closed complain that without visited...
Hathway — Request for Service Termination [Resolved]
N
Oct 14, 2020
Hi My Hathway customer no is [protected]. I am fed of Hathway issues and the internet speed and it really sucks up like anything....
N
Oct 13, 2020
Issue: frequent Disconnect and Low internet.
follow up: multiple times.
Reason: Faulty Modem
Request:...
follow up: multiple times.
Reason: Faulty Modem
Request:...
Hathway — I'm complaining about refund.
I have took 100Mbps speed pack worth of Rs. 2124/- and Hathway activated 50Mbps pack worth Rs. 1766.46/- I paid Rs. 2124/- and there is no refund of Rs. 356/- While, I call to customer service number they keep me on hold for long time and they hangup the call. No response from any one of Hathway Broadband.
Complaint Status
[Oct 13, 2020] Hathway customer support has been notified about the posted complaint.
Post your Comment
Hathway — Executive asking to return broadband on closure
P
Oct 12, 2020
Hi
When I took Hathway broadband service they tell me that I have to purchase so I bought it by paying more than Rs 3500.
Now on closure when I raised request 04102020M457865 to close the connection no body contacted back and request was automatically closed .
Then I contacted the person who has installed the device to deactivate the account as bill was getting utilized and unnecessary amount was added in account.
It's very irresponsive behaviour from Hathway. Now because I have to shift so I have taken modem with me.
Don't know what to do?
When I took Hathway broadband service they tell me that I have to purchase so I bought it by paying more than Rs 3500.
Now on closure when I raised request 04102020M457865 to close the connection no body contacted back and request was automatically closed .
Then I contacted the person who has installed the device to deactivate the account as bill was getting utilized and unnecessary amount was added in account.
It's very irresponsive behaviour from Hathway. Now because I have to shift so I have taken modem with me.
Don't know what to do?
Complaint Status
[Oct 12, 2020] Hathway customer support has been notified about the posted complaint.
Post your Comment
Hathway — Incessant calling
D
Oct 12, 2020
I am so fed up with almost 15 to 20 calls everyday from hathway despite numerous requests. I am a depression patient and on the verge of .losing my job because i get non stop calls from hathway while i am on meeting due to which, i miss information being said during the meetings.
I WILL BE FORCED TO FILE A LAWSUIT AGAINST YOU IF THIS DOESNT STOP.
I WILL BE FORCED TO FILE A LAWSUIT AGAINST YOU IF THIS DOESNT STOP.
Complaint Status
[Oct 12, 2020] Hathway customer support has been notified about the posted complaint.
Post your Comment
A
Oct 12, 2020
I had taken a Hathway Internet Connection in Pune with following details:
Account No - [protected]
I...
Account No - [protected]
I...
A
Oct 12, 2020
Dear Sir / Madam,
I am writing to you to raise an issue about Hathway Broadband Internet
The...
I am writing to you to raise an issue about Hathway Broadband Internet
The...
Hathway / Gujarat Telelink [GTPL] — Internet not working for last 8 days as on 12 Oct 2020 [Resolved]
My internet connection is not working for last 8 days as on 12 Oct 2020, I raised complain on 5 Oct 2020, GTPL issue resolution...
P
Oct 12, 2020
I want to complaint against Hathaway Broadband services. It is very awful experience of this internet. Their services are...
Hathway / Gujarat Telelink [GTPL] — My internet connection gets connected and disconnect constantly every 2 seconds...
D
Oct 11, 2020
When I use the connection it constantly gets connected and disconnect every 2 seconds and also speed gets blocked for every 2 seconds..
I am facing this issue since 3 days please resolve it as soon as possible...
I am facing this issue since 3 days please resolve it as soon as possible...
Complaint Status
[Oct 11, 2020] Hathway customer support has been notified about the posted complaint.
Post your Comment
H
Oct 11, 2020
I deactivated my hathway account ([protected]) as I moved cities. The modem was collected before I left. Its been 3 months...
Hathway — Hathway Broadband Harassing
S
Oct 11, 2020
I have disconnected my Hathway broadband in Laxmi Nagar, Delhi and shifted to Kolkata. Even 6 months later, I'm still getting innumerable calls every single day to renew my account, to take a new connection. I'm fed up and cannot take it anymore.
Complaint Status
[Oct 11, 2020] Hathway customer support has been notified about the posted complaint.
Post your Comment
D
Oct 10, 2020
Was a customer 2 years ago. Terminated service and paid a cost of Rs. 2500+Rs. 100 for the modem and was on a prepaid connection....
V
Oct 10, 2020
My gtpl broadband always down at the night after 10pm, and when i call to their customer care they say we register your complain...
G
Oct 9, 2020
I recharged my Hathway broadband account on[protected] through BHIM upi transaction for Rs.755. The amount got debited from...
R
Oct 9, 2020
Dear Team,
I had recharged my Hathway account on 22nd July 2020
My Plan 8 MBPS for 4500/-
As i was...
I had recharged my Hathway account on 22nd July 2020
My Plan 8 MBPS for 4500/-
As i was...
Latest Resolved
- Not installing modem
- Installation pending/ not refunding
- Internet not working in my broadband
- Continuous harassment through calls/sms
- Internet connection not getting restored
- Hathway not providing refund.
- Internet broadband/ Amount paid but connection was not provided - Not received refund amount of Rs. 1767/-
- Refund of Hathway broadband activated plan without modem router instalation
- Request for Service Termination
- Internet not working for last 8 days as on 12 Oct 2020
Featured Complaints
Hathway Hathway - they did fraud with me Hathway Hathway - channel selection Hathway Hathway - Hathway broadband connection refund money
Even after asking to disconnect connection twice through their request portal via request Id attached, I am receiving bills for this month. I will not pay anything as I am not using your connection since last month 4th October 2020. I had already changed the city so please close my connection with Id [protected].
Thanks