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Hathway
Hathway Cable & Datacom Ltd.
Customer satisfaction rating: 31%
5246
COMPLAINTS
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Hathway Customer Care

Address
"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2600 1307  
+91 80 4122 8950  
+91 24 0248 8555  
+91 24 0247 0766  
+91 75 5276 0600  

Additional info

Allahabad

Om Tower, 3rd Floor, 31 MG Marg, Civil Lines, Allahabad - 211001

Tel : +91 53 2240 0342



Aurangabad

Hathway MCN Pvt. Ltd., 310-311, Second Floor, Akshaydeep Plaza, CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0247 0000; +91 24 0248 3555



Aurangabad

Hathway Cable & Datacom Ltd., 303-304, 2nd Floor, Akshaydeep Plaza

CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0248 6773



Aurangabad

Hathway Cable & Datacom Ltd., 301-302, 2nd Floor, Akshaydeep Plaza

CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0661 6000



Bangalore

Shree Complex, 4th Floor, 73, St.Johns Road, Bangalore - 560042

Tel : +91 80 4122 8955; +91 80 4122 8956; +91 80 4122 8957



Bastar

C/o Mr. Ashok Jain, Industrial Area, Chopra Gali, Rajiv Gandhi Ward,

Shanti Nagar, Jagdalpur, Dist - Bastar (C.G.) 494001



Bhilai

Plot No - 5, Akash Ganga, Near Railway Line, Supela, Bhilai - 490023

Tel : +91 78 8406 2108, +91 78 8405 0285



Bhopal

6, Dwarka Sadan, 3rd Floor, Press Complex, Zone 1, M.P. Nagar, Bhopal

Tel : +91 75 5422 4080; +91 75 5422 4081; +91 75 5422 4082



Bilaspur

Ware House Road, Bilaspur (C.G.) 495001

Tel : +91 77 5240 0666



Chandigarh

SCO - 16/17, Top Floor, Sector - 34A, Chandigarh - 160022

Tel : +91 17 2464 4804; +91 17 2464 4805



Gwalior

Opp Hotel Man Mandir, 2nd Floor, Behind Old High Court, Lashkar, Gwalior - 474001

Tel : +91 75 1409 2118



Hyderabad

3-6-20/21, 2nd Floor, Sadhana Building , Hyderguda, Hyderabad – 500029

Tel : +91 40 6646 3456

Fax : +91 40 6666 7285



Indore

4/54, 2nd Floor, Dainik Bhaskar Building, Press Complex, A.B. Road,

Indore 452008 (M.P.)

Tel : +91 73 1423 2001; +91 73 1423 2002

Fax : +91 73 1400 1448



Jaipur

10,J. L. N. Marg, Jaipur-15

Tel : +91 14 1270 3629; +91 14 1270 3630; +91 14 1270 3623

Fax : +91 141 270 3919



Jalandhar

Surya Tower, Near Lal Ratan Cinema, Nakodar Chowk, Jalandhar (Punjab)

Tel : +91 18 1507 7030; +91 18 1507 7040



Kangra

Hathway Palampur Cable Network Pvt. Ltd, 1st Lohna Road, Bundla Tea Estate, Palampur, Kangra, H.P. 176061

Tel : +91 18 9423 4034



Korba

Plot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan, T.P. Nagar, Korba (C.G.) 495 677

Tel : +91 77 5924 6801



Lucknow

14A/5, 3rd Floor, Indo Gulf Fertilizer Building, Park Road, Hazarat Ganj, Lucknow - 226001

Tel : +91 52 2408 2008



Mumbai

B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai - 400013

Tel : +91 22 6662 3333

Fax : +91 22 2493 3355



Mumbai - Andheri Hyde

603, Hyde Park, Saki Vihar Road, Andheri - East, Mumbai - 400 071

Tel : +91 22 6774 2500

Fax : +91 22 6774 2400



Mysore

No.10, 1st Main, Paramahamsa Road, Yadavagiri, Mysore - 570 020



Nasik

2nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik - 422 002

Tel : +91 25 3252 0330; +91 25 3252 0310



New Delhi

AB-6, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029

Tel : +91 11 6165 6655

Fax : +91 11 2618 8547



Pune

3rd Floor, Sterling Plaza, Deccan Gymkhana, Above AXIS Bank, Junglee Maharaj Road, Pune - 411 004

Tel : +91 20 3025 2100

Fax : +91 20 3025 2130



Raipur

Pagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri,

Raipur (C.G.) 492001

Tel : +91 77 1258 2278



Vijaywada

D. No. 29-15-3, Ankur Apartments, 1st Floor, Sheshadri Shastry Street, Governorpet, Vijayawada – 2

Tel : +91 86 6666 882



View More Information...

Customer satisfaction rating
31%
Complaints
5246
Pending
0
Resolved
1535
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Hathway Complaints & Reviews

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C
Oct 15, 2020
I have disconnected hathway for over a year now!! I have told them to remove my data from their system, told them to stop calling, still they don't listen. They're annoying and troubling by calling me again and again by using different numbers.

Complaint Status


[Oct 15, 2020] Hathway customer support has been notified about the posted complaint.

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    P
    Oct 15, 2020
    I have registered my first complaint on 5th Oct, 2020 with complaint ID - 6947561.The customer care executive told me that...
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    K
    Oct 14, 2020
    For the past 2 months Hathway broadband has had an issue where the youtube app will stop loading anything. I had raised a ticket for this and they axknol3that it SS a problem on their side but nothing has been done for over 2 months now. They keep closing my tickets saying issue is resolved without even checking with me.

    Complaint Status


    [Oct 14, 2020] Hathway customer support has been notified about the posted complaint.

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      T
      Oct 14, 2020
      I have complain about internet not working on 11th October and they have automatically closed complain that without visited...
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      Hi My Hathway customer no is [protected]. I am fed of Hathway issues and the internet speed and it really sucks up like anything....
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      N
      Oct 13, 2020
      Issue: frequent Disconnect and Low internet.
      follow up: multiple times.

      Reason: Faulty Modem
      Request:...
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      A
      Oct 12, 2020
      I have took 100Mbps speed pack worth of Rs. 2124/- and Hathway activated 50Mbps pack worth Rs. 1766.46/- I paid Rs. 2124/- and there is no refund of Rs. 356/- While, I call to customer service number they keep me on hold for long time and they hangup the call. No response from any one of Hathway Broadband.

      Complaint Status


      [Oct 13, 2020] Hathway customer support has been notified about the posted complaint.

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        P
        Oct 12, 2020
        Hi

        When I took Hathway broadband service they tell me that I have to purchase so I bought it by paying more than Rs 3500.

        Now on closure when I raised request 04102020M457865 to close the connection no body contacted back and request was automatically closed .

        Then I contacted the person who has installed the device to deactivate the account as bill was getting utilized and unnecessary amount was added in account.

        It's very irresponsive behaviour from Hathway. Now because I have to shift so I have taken modem with me.

        Don't know what to do?

        Complaint Status


        [Oct 12, 2020] Hathway customer support has been notified about the posted complaint.
        Hi Hathway,

        Even after asking to disconnect connection twice through their request portal via request Id attached, I am receiving bills for this month. I will not pay anything as I am not using your connection since last month 4th October 2020. I had already changed the city so please close my connection with Id [protected].

        Thanks

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          I am so fed up with almost 15 to 20 calls everyday from hathway despite numerous requests. I am a depression patient and on the verge of .losing my job because i get non stop calls from hathway while i am on meeting due to which, i miss information being said during the meetings.

          I WILL BE FORCED TO FILE A LAWSUIT AGAINST YOU IF THIS DOESNT STOP.

          Complaint Status


          [Oct 12, 2020] Hathway customer support has been notified about the posted complaint.

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            A
            Oct 12, 2020
            I had taken a Hathway Internet Connection in Pune with following details:
            Account No - [protected]

            I...
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            Dear Sir / Madam,

            I am writing to you to raise an issue about Hathway Broadband Internet

            The...
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            N
            Oct 12, 2020
            My internet connection is not working for last 8 days as on 12 Oct 2020, I raised complain on 5 Oct 2020, GTPL issue resolution...
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            P
            Oct 12, 2020
            I want to complaint against Hathaway Broadband services. It is very awful experience of this internet. Their services are...
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            D
            Oct 11, 2020
            When I use the connection it constantly gets connected and disconnect every 2 seconds and also speed gets blocked for every 2 seconds..

            I am facing this issue since 3 days please resolve it as soon as possible...

            Complaint Status


            [Oct 11, 2020] Hathway customer support has been notified about the posted complaint.

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              H
              Oct 11, 2020
              I deactivated my hathway account ([protected]) as I moved cities. The modem was collected before I left. Its been 3 months...
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              I have disconnected my Hathway broadband in Laxmi Nagar, Delhi and shifted to Kolkata. Even 6 months later, I'm still getting innumerable calls every single day to renew my account, to take a new connection. I'm fed up and cannot take it anymore.

              Complaint Status


              [Oct 11, 2020] Hathway customer support has been notified about the posted complaint.

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                Was a customer 2 years ago. Terminated service and paid a cost of Rs. 2500+Rs. 100 for the modem and was on a prepaid connection....
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                V
                Oct 10, 2020
                My gtpl broadband always down at the night after 10pm, and when i call to their customer care they say we register your complain...
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                I recharged my Hathway broadband account on[protected] through BHIM upi transaction for Rs.755. The amount got debited from...
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                Dear Team,
                I had recharged my Hathway account on 22nd July 2020
                My Plan 8 MBPS for 4500/-
                As i was...
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