Hathway Complaints & Reviews

Hi,
i am not using hathway for last 3 years. but still i am recieving calls frequently from hathway to do recharge. i told them to stop calling me. but they dont seem to listen. Please stop calling me ....

Hathway has been calling me every single day almost thrice or more for getting a new subscription or to ask if I am continuing the previous one. I have not been using Hathway for about 7-8 months now. One person I talked to asked me to pay 498 rupees to close my process of cancellation but next month I realised that they fooled me and it was a recharge that they made me pay for. This is just stupid and really frustrating. If nothing happens...

Hi,

Hathway is giving wrong plan to me.
They are on new connection said giving you 40mbps, but on the recharge showing 15mbps.
They need only customer for monthly targets.
After this they said call to tech team they will resolve.
And tech team said you have 15mbps plan.
I got connection on 3rd July but speed issue is there....

Hi Team,

I am not using your services any more and the reason for that has already been brought to the company's notice but still everyday I am being tortured by your tele callers calls ( more than 6 times a day ) from the last 2 months.

If this is what your customer care policy then god bless you but I believe that I can pay little extra to get good customer care rather then to suffer this torture.
br...

Hello my consumer number is [protected] i want to deactivate my Hathway board band services. But i am unable to do it. As i already informed on the call more than 20 time but still i am getting spam calls daily basis it's very kuch disturbing for me i can't focus on my work and all. Please i want to get rid of your hathway connection. Please visit and take your connection back. Very poor services, slow speed, not worth my money. Take your...

My router is not working for 7-8 days It happened 3rd time in 3 months No one is giving clear answer on helpline number now I just want my refund I will never use your services again Don't run company if you are not capable of providing services
My ID is
frth_purusottamb1...

I Have Broadband Connection And They expire before Two Days i M Not Recharge Again but today Your Representative Come My home To bring Company Router After He said Whats problem With GTPL to Remove Connection So i Said Im Not Intrested At Time So He say He Give Dual Band Router (I Used in Single Band Router) And Your Speed Very Fast And Never Your internet Signal Falling Down etc, So I Understand And Say When dual band Router install so he...

It's been about a month that we had found out about the set top box is in need of replacing as it was displaying disturbed screen. We have called them again and again and yet the person seems to not care anymore. He was definitely responsive and responsible before. But it is really not right that the attitude has changed like this. For Simply something that could have been done in like 5 seconds. It doesn't take much. Just coming to the premises...

I have paid Rs.12, 000 for my 50 MBPS broadband plan but every time I use my internet speed of it almost 50 KBPS. Every time I raise complain The market as a result without resolving the complain. Many times internet stops working and starts in at least one to Two days. Worst service by any internet provider. My complaint frequency is daily from at least four months but problem is still there....

Facing internet issues from early morning and till now it is not working. I try to register my complain using gtpl customer care service but they are not registered the complain and told wait for sometime because it is area wise problem. My work are very badly affected due to this. I am working from home and all work are just delayed because of broadband not working.

Please check the issue and solve it as soon as possible....

I cancelled deactivated the internet connection I had with Hathway last week and it has been a HARASSMENT from their team to renew the account ever since. I am getting a call every half an hour for last five days.

Will the “chootiya” who designed this process himself renew any service from such a VULTURE vision company. I will NEVER renew my connection with them. This has not been informing or requesting me, but pure TORTURE....

Even after informing the customer care representatives to terminate my connection, I am daily getting calls (sometimes 10 times a day) to renew my account and offers. Kindly help me with this....

Have disconnected the hathway broadband because of relocating to different part of chennai. I have called to customer care to stop the service but daily twice i'm getting call from hathway stating that we're providing offer please do recharge. How to stop this call? Do i need to come to your capital office and give you a written statement? As per your guidelines i reached customer care and informed to stop the service. What else expecting...

My broadband connection has been shifted and it's been 7 days and i'm unable to access the internet. I made the payment of 2121 rs after that services didn't work .I have received more than 30 calls from hathway, everyone is asking which light is blinking and which is not after that they are dropping out the call by saying there is some issue .

I asked the below questions to Hathway
- After paying the money there is...

Yesterday (06/07/2022) I have applied for new broadband connection from hathway Pune they installed it on time but they didn't told us how to activate it, i also asked but they just said that wait for 2 hour you'll get a call from hathway for activation but they didn't call me. Now after payment They don't even recieving the calls and not replaying the messages.
i want my refund or else get the perfect connection...

From past 15 days I have complained 4 to 5 times regarding no internet connection. the pics the issue but just after one day face no internet connection again. I try to contact technical person with whom I was in touch earlier but they didn't responded in proper way, most of them are not picking my calls even not answering on WhatsApp after seeing messages. p

guys please improve your service otherwise you will be left behind...

Pls activate the DND for this number, [protected]... Getting much unwanted calls....

Hello,

I am Muskaan Bamzai. I got the Hathway Broadband connection in 2019 Bavdhan. Recently I shifted to a different place, during which I thought my Device was lost and as a result, I paid device lost charges of Rs. 2500.

As of today, I have found the device and the Same has been returned safely at the Hathway Deccan, Pune office on 18th June, 2022 . Further, I request you to kindly process my refund of Rs...

We have payment made on 05/07/22 through phone payee amount also debited in my account but hathway account not reflected so my hathway account inactive.today again payment made . please check let me know ([protected])...

Dear sir/madam.
For d past 2 months am requesting the hathway team to take away my modem. As am shifting our home to my native. Everyday customer care call me atleast 5 times to recharge my account. Am explaining my issue and i also mention that i need to surrender my modem. They also say that they ll update. But my issue not solved. Pls try to resolve this issue in a day.

Sindhoori
[protected]...