Hathway Complaints & Reviews

So one more feather to hathaway cable services. Poor service, illiterate field representative (Who barely understand the difference between a - la - carte or diamond package) been 2months now paying for diamond package for 1set & a la carte for another set however all they offered me are the free channels. I can’t find the channels i paid the money for. To top it up most of the calls went unanswered and we have to deal with this inspire...

We don't get the service that we have paid for. I have paid my subscription fee for the month of march still am not able to subscribe for the service. All means to contact the hathway service goes in vain. Am unable to lodge a complaint neither in their portal nor in their app. Worst customer service i have come across

Please do the needful
Account number [protected]...

I have hathaway cable connection. I stay in bangalore. Since over one month now we are facing trouble. Channels getting blocked suddenly and no one responds with any reason. This is only mode of entertainment for my parents. They cannot go out because of old age. From yesterday all channels are blocked even though i paid the amount and also selected channels based on new policy. Please resolve immediately....

I have been using hathway broadband last three years on Bangalore, usually I preferred to pay half yearly plan so I got some offers like plus one or two months, recently I got transferred to Chennai location, I asked Hathway to relocate the same account to Chennai, they told "we don't have options to relocate and you have to disconnect here and we will give the refund for remaining month and get new connection on Chennai" based on that I...

Hello
Myself Anoop ( Mob# [protected]) Customer ID:[protected], the e mail is regarding the false promises given be Hathway sales person ( Niranjan - Mob#[protected])
Before getting my hathway broadband, he promised me Tenda router which supports upto 100 MBPS, He forcefully made me to pay for 80 MBPS plan saying that he is providing tenda router. ( Voice clips and Screenshots attached) and when the installation was done they gave...

It's become worst service now days just because of local cable operator not supporting at all, after revised rates they have blocked channels and asking for their own rates. Suny cable malad east is one of the worst service provider. They have switch off all the phones and asked people to come to their office for any complaint. The people who have already paid yearly subscription they will also not get any service due to revise rates....

Dear sir i am paid 440/- payment for my tv cable at 9/2/19 but my package is not started till 5/3/19 when i ask ravi cable bilaspur mangla then he was tell me there is technical issue from the end of ccn network then 9 march they will disconnect my all channels and tell paid again 440 payment for started all channels they cannot receive any call and no response if any issue.....

Dear hathway team,
I am using hathway digital setup box from 8 year some how the card which is damage and unable to received the signal, local cable operator checked and said about it. Problem traced out but asking to recharge again as card will be replaced but need to recharged it again as i recharged it on 16/3/19 three days back now how can i recharged it again please help.
Id :[protected]...

My local cable tv provider gave us a form in which contains only selected hathway broadcaster bouquet. It contain just useless channels include which is not at all usefull to me.
Hathway advertisement tell that we can fill online request form. So i filled my selective channel in online request form. I download pdf and take a printout of it.
Next day i gonna submit the printout to my local cable tv provider office but they didn't...

Hi sir/madam

I am a consumer of amith cable tv, which is run by proprietor: jagadiesh. We literally got fed up with this cable operator from past couple of months there is some or other problem with there service and worst part is they wont even resolve issues properly. They have no value for customer neither for their money or for their time. When we question them they behave rude and disrespect customers. I request concern...

Our hathway service provider mr. Vipul kande from goregaon is not showing us any paid channels since last 15 days. He is not responding our calls and refused to meet us. We have already given him list of selected channels but he refused to activate those channels and forcing us to take high value combo packs. We have paid monthly rent upto august 2019. Please take proper action against him and activate our channels immediately. Pls reply...

I am a customer of hatchway cable since one year at bhadravathi shimoga dist karnataka state. During february i requested the cable operator to provide the channels as per my requirement mentioned in the list provided by them and paid the amount asked by them. But so far he has not provided all the channels requested by me. He is not responding to my phone calls also. This is nothing but cheating only....

“the complaint against hathway digital cable tv - 17/03/2019".

I renewed the monthly pack cable tv on 28th feb 2019.

But after 8th mar 2019, no channels are not telecast. Regarding that raised complaint to customer care on 9th mar 2019 with the ref nos: 09032019c0375 & 09032019w866044.

But till as on today 17th mar 2019, not cleared. Everyday i called to customer care exective, they told as"...

Hello sir/madam,

I have been using the tv cable service of hathway (Sai world link cable network) since 2017. Every month i was paying 330 rs for there service. Now i observed that they are taking extra charges during the filling of renewal form (As per trai regulation). Form has been submitted manually today[protected] in there dombivali west office. Before submitting the form i have checked calculated amount against the...

Every alternate day the internet services are down. We have been trying to call the office but there is never a reply.

Today i visited the office past 3 p. M. The staff in an extremely unprofessional manner said to come at 4 p. M. As the office is closed for lunch. Lunch? Till 4 p. M.

A few days ago i had visited the office of 'sri saainath cable and internet services pvt. Ltd.', and found another consumer with...

Hi!, i'm a hathway customer with acc. No. [protected] & requested hathway call center to either downgrade my existing broadband plan or convert it to postpaid plan from existing prepaid. Both the things were denied by the customer care claiming it as a hathway policy.

Very sad part of hathway.

Why people make such things to only upgrade to take money.. No option purposely to loot money....

I have procured a digital cable connection of hathway through ajit hooda cable tv network, uttam nagar, new delhi - 59 two months back. My card no. Is[protected]. Last month, i have deposited rs.500/= to ajit hooda cable tv network to rationalize the channels after receiving the information. All the required channels opted by me were coming till 10th mar'19. Ajit hooda cable network has taken the rs.500/= charge from me on 8th mar'19....

My hathway internet is down from a week and i submitted a complaint several times but always the customer care executive cut the conversation with fake promises like the internet will start today and issue is not on there side also the senior executive is busy all the time. They dont have refund policy. They cheated on us by taking money from us for 3 months and now the service is down. I want my money back....

अपने मनमुताबिक केवल चलाना /बंद करना
बिना बिल के ज्यादा पैसे वसूलना
चुनें गये पैक पर जी.एस.टी. के नाम पर अतिरिक्त पैसे 198=90 amount
35=80. 18% gst
—
234 =70 total amount लेकिन वशुले जाते हैंbr...

What the hell and where is your services. You want money on time but never give services. When keep on calling your customer care executive they ask me to call back. When again tried to call the same issue. When tried calling my operator the busy person is not even answering call from yesterday. What the hell is happening. Why is no one in the hathway is not working and keep on asking money...