Hathway Complaints & Reviews

Before I have raised an complaint about the payment related issue and after I have paid 204rs extra excluding the packages for this Month for last momth I have paid 80 extra and then they have wantedly they have disconnected my cable lines after making the payment I have tried to contact customer service through mail, call no response from there end

If they pick the call no response if I ask any queries they will disconnect...

I am from chennai and i took an hathway broadband connection on 2-nd of febuary and they delivered my a playbox device.. I registered the device and went in to activate the subscription of netflix and it was successful, however when i try to activate sunxt and zee 5 i didn't went smooth.

I called the hathway customer care and informed about this issue and the representative responded like their back end team will call me back...

Hi,
My vc number :[protected]

My package expired on 28/01/2019. I am not getting any channels since 28/01/2019.
When i try to select the channels and pay using hathway site my wallet is showing negative balance of -451.06 and selected amount getting added to this amount and asking to pay negative balance too..

I called customer care and gave the complaint in february they said it will be sorted...

I am a subscriber of GTPL cable TB with STB [protected] with active subscription of NDTV 24x7. That was removed several times and last time since 22nd March. Local operator said that they cannot show NDTV on my TV and i can get back the money at the time of payment of next bill. I raised the issue with GTPL on 24th of March and in spite of a confirmation mail they have not contacted me after more than 24 hours, a time stipulated by them. If...

Account number [protected] of hathway

I reside in cooke town, bangalore

Service is often slipshod with local operator as well as hathway maintenance refusing to replace waterlogged connection boxes etc.

But my present problem reveals that these blokes believe they can get away with just anything.

I have a list of channels i have opted for and made payment, yet in the last week or...

Hi,

I have made a payment of rs. 400.99 on 21st march, 2019 for activating few channels on my tv. I have made the payment online through the hathway website. The services have not been activated still even after 4 days.

Also none of the customer care numbers of the hyderabad doesn't respond. I have called umpteen times. Even the nodal officer or the cable guy responsible for my area doesn't pick up my calls....

This is the worst broadway ever i used in my life so bad tat even mobile sim data are far better then this # and no response from customer executive also from 2 days poor connection no response lost connection and can't explain more problems so i suggest all people out there to use airtel at least they provide some good network and all don't hv any complaint regarding this #...

I had taken hathway prepaid broadband connection (Acc no. [protected]). Using it for more than a year now.
Service from hathway has deteriorating day by day. Had to raise more than 10 network issues since december 2018.
In december and jan internet was down for more than 5 days.
Again this month internet was down for 2days. Today is 3rd day again facing issues.
When i called customer services to know reason for...

Dear sir/mam
Hi i'm kumkum from patna bihar, i am using hathway/ gujarat telelink (Gtpl). My cable operator name raju kumar his number is +[protected]. He is very improper about his job. He never pick up calls. He never come to the home to take timely money. He forced me to take unwanted pack channels. He never shows me the channel pack details. He never give me the menu pack to select my own channel myself. His service is very...

Account number [protected]

Expiry date is 7th may 2019.

From today morning we are facing no internet connection.

This kind of issue we found frequently, no response from hathway consumer care or no availability form them.

Renew mesaage was there so we renew our data pack still no internet connection.

From lan online and us light is not on or blinking, ds and wlan is...

Dear sir,

I would like to complaint you regarding hathway provided me very poor internet service whereas they charged me full 3 month payment in advance of rs.2350 three month.

I am complaining regularly to hathway through hathway mobile app and toll free no for complaint. They are taking my regular complaint and not resolving problems, where as i paid 3 month payment in advance.

They close my...

Account no : [protected]
There is frequent disruption in internet under various excuses.
Internet services are discontinued and not resumed in spite of frequent assurances from customer care.
Subscriptions are paid regularly on time.
And attached the screenshot of last bill payment.
Please initiate a refund as i am not satisfied with the services.
Thank you
Dhruti desai
[protected]...

They have disconnected all channels and their cable partner Vinayaka cables at Naganathapura, Hosa Road Bangalore is not at all cooperating.And Hathway local people is also not cooperating.What is to be done now. 22nd onwards no cable connection. I have given a complaint to Apellate authority of Hathway....

Sir
My house is in shankarpuram, basavanagudi, bangalore-4. Cable tv tv by hathway is working
In my house. For 10 days basava tv is not available. I called local hathway person here. He said this channel is not available and if you want to disconnect it is left to you. Actually the operators here are not paid subscription to this particular channel.in my tv it is of no 284. But the letters appears as subscriptin not done and...

After digitalization of cable services, few channels have been stopped. Cable operator while collecting monthly charges provided form for subscribing to channels i want. However, for over a month, i have been trying to contact customer service for submitting the filled in form on various numbers also mentioned below. Numbers are either busy or unanswered, even if answered - the only response i get is technician will come and collect but nobody...

Hi my name is narayan before I was recharging my hathway set up box every month through online from past 3months my wallet shows negative balance
For last month I have recharge amount + negative balance of 80 rs and for this Month it shows negative balance 378.74 as I tried to raise the complaint but it shows technical issues and I try to contact customer service representative no one is attending my call s and I emailed to customer...

Dear sir/mam,

I am using your services since very long time and i am very much happy with that.
Now from few months i am not satisfied with your services at all i am very much disappointed by your hathway services and i have told the operator man times to provide the services properly otherwise take your hathway and get lost but still his service not improved.
Recently few days back hathway box stop working...

I had paid digital tv subscription for 6 months on 31 Oct 18 which is valid till 05 Apr 19. I made the payment for my a-la-carte selection on 13 Mar 19 for one month from the balance amount of the advance subscription paid. The transaction id is HAT[protected]e0dd. My account was suspended on 14 Mar 19 without attributing any reason. I am unable to see any channels.
I have made many complaints to the customer care, the latest one being...

Dear sir,

Pls look into matter, i getting lot unwanted promotional sms and calls from hathway guys please remove my account from hathway, i am staying in Anantapur dist. Andhra pradesh I am business man its continue disturbing me that's affecting my business and iam wasting my time .

If this text reading by hathway authority so pls stop to sending sms and daily calls to my number .
Regards
Javeed...

I have used hathway services more than 1.5 year back. But due to bad service and unnecessary call center calls i have disconnected hathway services.
My account number:[protected]
After 6 or 8 months of disconnecting the services, a hathway agent came to my house and collected the modem back from my new house.
Now i am getting messages from hathway for not returning the modem box.
How can you send me such notice...