Hathway Complaints & Reviews

My nuid: 0000832b00084666
Customer name: kishorbhai gaurishankar gopiyani
My connection till not activated even after i made payment to local service provider on 8th march 2019 to prashant satellite, rameshwar nagar, jamnagar.
Please resolve this on immediate basis otherwise i will register a complaint in consumer forum as well as in trai.
This kind of inconvenience and behavior of local service provider can not...

This is regarding the billing due date for hathway broadband account. I had subscribed to the hathway internet on 10th november, but i got the actual connection around 15th december after too much calling and mailing for the connection. The subscription was for 3 months and as per the offer received on sms it was 3 months subscription and 1 month free.
Now i got the mailer that my due date is 24th february. Which is just 2 months of...

I start facing this issue of 40 cases after 2-3 disconnection of hathway cable. This is the worst company i have seen in my. When this # have already taken caution money of 1400 rupee for every box, which type of 420 cases they are filling. Their service was horrible. I use to pay every 3 moths. Every 3 months the service will go and their representative will create i account to solve the problem. Because they can not resolve the issue. Their...

I have subscribed my gtpl cable package.I have subscribe Free to air channel some bouquet channel and some pay channel separately.In my package DD sports is off during India vs Australia twenty 20 and one day matches.I have facing this problem last 10 days minimum.I have called customer care number of gtpl Helpline. But they did not help to my problem and said that wait.
I asked them how much time? Because I know that when the match...

I have hath broadband prepaid connection my account number is [protected], and i discontinued hathway service from last month but they didn't collect modem from my home and still receiving call to activate the connection, this complain is to let hathway know that i discontinued hath service on 17 feb 2019 and there is no bill due on my end, i asked hath to collect modem but they didn't respond,
Please make sure that i wont be responsible...

I took hathway broadband connection years ago. I paid the security deposit charge which was around 1500 and the monthly charges. After few years i removed the connection. They are not giving me back the security amount.

Rather they are asking me for the modem price. The modem was hardly of 1000 rupees.

They should think twice before asking as they already have the security deposit with them.
Such a poor...

Hi sir,
I have purchased / paid for hathway broadband on 24 feb 2019 and requested for connection on march 6 2019, but the connection was not provided and no one hathway attends my call.

Payment reference no :
Transaction id: [protected]_[protected]_74433613
Consumer name: udayakumar
Location chennai - porur
Cell : [protected]

Sales person contact details who spoke to me and...

Account [protected] :-
This my account no... Iam not going to reneval hathway broadband because o[censored]r poor service... From past two months iam getting calls from ur telecallers i have told so many members o[censored]rs even the guys who called from mumbai also but they won't understand the problem... Please stop calling me. Iam very much irreted by ur telecallers. So, kindly remove my
Number and account and take ur moderm and etc...

I had used hathway broadband services at hyderabad with customer account no: [protected] for the months 14th july 2018 to 14th january 2019. I had experienced the worst service and pathetic network issues during this period. Almost i raised nearly 15 issues only on network related in the span of 6 months. Because of this worst service i requested for termination after 14/01/2019 and same has be accepted by hathway and wifi modem also taken...

Respected sir/ma'am,
This is a consumer of hathway broadband named akshay kajolkar, account no. [protected], vc no.[protected], account holder's name:usha kajrolkar. (Address: bdd chawl, delisle road, opp. N. M. Joshi police marg, lower parel, mumbai, 400013) (Local area operator: mr. Harish turalkar)

Recently according to trai's new regulations, certain changes were made in our daily veiwing dth pack and our local...

This is with regards to your recent trai order to get the option to choose my own package. I have service with the local cable operator named shree sai cable tv enterprises who provide service on behalf of hathway cable & datacom. The contact number of the cable operator is[protected]. Kindly note that the operator does not comply to the rules set by trai. Firstly, as per the rule we know that we need to have the choice of free to air (Fta)...

Dear trai members and hathway management

I am a subscriber of hathway digital. I have approached my cable tv operator in order to make my channel viewing package which is summing up to 500 rs. But while selecting fta, the channels i wished are missing from the software but its available in the list provided to the operator by the company. When i argued with the operator he was helpless as the channels i wished is under the fta...

The hathway local operator "saiglobal" has never asked for any channel selection. When we call him or even visit his office (Which is also his home) he says he will send somebody, but that somebody never comes. For the past one month this is going on and i have no way to reslve this problem, so then i tried filling the hathway form online. Hathway page allows to select the channels but does not reflect anything on my tv. The complaints page...

Sir from past two days we are waiting for new service connection and service provider is not cooperating properly after the payment - K R puram service provider. I would be obliged if you could look into issue and provide the connection as soon as possible or if it is not possible then please refund the amount, we'll check for some better service.....

Subscribed for fta + paid channels.
Only paid channels are enabled to see. All fta channels are disabled.
All fta channels display the error message "channel unauthorized"
Cable operator 'sai global vision, habsiguda, hyderabad-500007 ' unable to resolve the issue.
Tried calling customer care[protected] continuously from 4 days but no response receiving recorded message.
Tried calling couple of local...

Hi,

I am user of this network since last 10 years. No issue till tri came into the picture. All tough these guys have card no. Of set top box, i can understand if they request customer to give to select pack and pay for the channel one time. I have three television at different places, so activated packages on 15th feb 2019. Suddenly news channel like wion disappeared from 4th feb 2019. These guys does not pick up phone. On...

My account no is [protected] and i have a prepaid connection on when i get subscribe but due to some issue is change my place and i am not recharging it again. But after 2 years i get the bill of 10000 and get the call from consumer court for that nonsense bill. Still, i paid it and they said it will be closed your account. But still i get the bill for it as 3000 for what i still don't know....

Recently the digital cable plans have been changed and we got the notice for the same. There was a form given to us and we were told to select the channels as per hathways recommendation and not from a la carte, which is wrong as per what is being advertised.
We should only pay for what we want to see, and hathway digital cable is forcing people to select the plans that they ate giving.
Also they expect is to pay only and only...

There is no transmission since three weeks now, channles selected and provided to operator, payment for whole year made in advance.

Shankar - [protected]
Rajesh - [protected]

Above are hathway operators who do not know how to talk to customers and keep making false promises but nothing happens. They speak rudely over the phone and ask the customer to go ahead and do whatever they want to. Pathetic service...

Hi,

I'm writing this complaint as the hathway broadband customer care and the technicians have been quite annoying for the past week till today. I have a connection under my father's name mr. K. V vijay kumar and my account number is [protected]. Everyday the internet goes offline and when we call the customer service they keep saying that it's a technical error and we have registered complaint. Will get back to you in 24 hours....