Hathway Complaints & Reviews

My customer id is [protected]. I have to disconnect my account. I have already made a complaint for this at customer service by making a call. I have no access to that location where i had hathway internet connection. I dont know about modem has submitted or not.. But still i get messages from hathway and my acconut on hathway.com is still active.. Ihave to close this account...

I am from ahmedabad-gujarat

I have gtpl conenctin in my area.

Here gtpl cable operators r not allowing us to choose our own packages n even free channels also...

They are forcing us to take their own packages only, which are very expensive to us... Plz do the needful earliest so we can able to use cables..

Due to introduce of new guideline for cable connection rate is very high and...

Dear sir,

I am ravindra my hathway digital cable tv ac no.[protected]
On 28/02/2019 first i recharged rs.310 (Kannada premium pack) on the time cable tv not activated. After recharging rs.153.40 (Kannada fta pack) on same day activated only fta channels.
Already complaint raised about this. But worst service from "hathway". Local hathway office is not supporting since we have paid through online.
Complaint...

Gtpl connection problem,
I applied for internet connection for my flat in ambawadi (Ahmedabad), technician came, then due to not appropriate behaviour of the person, i requested them to take back the connection, i dont want it anymore. They are not refunding me my amount of 5500.
It has been 4thday, i dont have any response from them. Kindly help me with this.

Shivani gupta...

Hi, i am nitin from hyd, sr nagar
I have been facing a lot of issues and i am currently using plan :

Fiber hd5 hyd 50 mbps qtrlyu

It has 5 times since i complained about my net connectivity which i was promised 50 mbps but i couldn't even get 1 mbps speed. On top of that when ever i am raising an issue, they would keepn ticket open and then close without any intimation.

I wonder how an...

I have subscribed gtpl for internet broadband service in oct. 18. For 6 months.

I have been suffering by no connectivity, poor qualities and delay in service.

In beginning frequently connectivity was not there. And i have complained so many time.

But now this is the height of delay and dissatisfaction from the company.

I lost connectivity on 14 jan. 19 and till today my connection...

Though i have taken the hathway cable net work connection, i not sure who the cable operator providing me the service is. When i went to the hathway office near ramaswamy circle in mysuru to know who my cable operator is, hathway office is unwilling to give me the complete details, not even the telephone number of the cable operator which i am told is mr pradeep. According to hathway, the cable operator's entity's name is raghavendra enterprises....

From last 15 days officials from hathway not coming to collect channel subscription form and also not starting cable tv also and demanding rs 350 for free channel + additional amount for another paid channel eventhough we require only 44 channels including free channel
Our area seevice provider is
Sai snehal cable network running by amar shinde whose mibile no is [protected]
He is also not giving bills for monthly subscription...

I am your newest cx and its been 15 days with you guys and o am facing issues with my wifi connection very frequently.in the last 1 week there were 3-4 instances where there was issue with wifi connection upon calling your team they say there is a problem and ask me to wait 24 hours.
I am not happy man you have to do something regarding this because the only reason tp have wifi is not to have internet issues but if i am still facing...

My cable operator is not showing me those channel which are choosen by me instead he is asking me to choose those packs which are pre-decided by him.
Since last ten days my cable operator has disconnected my connection.
He is not showing the free channels too which are covered under ₹130.
When i choose chennels of my choice he said your pack will be started and after some times he disconnected the connection.
When...

Fed up of calls i receive from hathway customer care.
I used to hold a hathway account. But i shifted my residence and terminated my hathway connection. So now i have nothing to do with hathway. But the calls are unstoppable! I have informed the customer care and have been patiently telling all executives to delete my no. From their calling list, but of no use. Its torturous and annoying. It is a case of mental harassment of customers....

I have been told on installation day that you will receive a call for activation but no one called, they started billing me without any service. I called multiple times to customer care and simple they saying it will get activated, it's been more than 4 days nothing happening and when i asked cc executive to transfer my call to your supervisor they simply put me on hold for 20 mins and disconnect the call. Very poor customer service. When...

No internet is coming, for payment hathway will harass people but for service providing we have to call. Too many works i lost becaz of waste internet services. For this waste down internet charging huge compared to others. Tooo many mails i sent but no one responded.

They are charging fee for nothing.. No internet. They said 100mbps but not even 10kb im getting....

[protected]@gmail.com
I want a reply on this as soon as possible
First of all, our cable was cut so i filled up the physical form for channels and submitted. Now the person says we haven't got any update and hence it cant be implemented.
And hardly any channels are on. So i[censored] guys weren't ready and able to implement it, why arent all channels on?...

Hathway Cable & Datacom — cable tv not showing dd sports

1 Review
Shyam Gokul Garden, Thakur Complex, Kandivali East, Mumbai, Mumbai City District, Maharashtra, India
Sujeet Katiyar on Feb 25, 2019
Submit a Complaint
Dd sports services were blacked out of 24 feb 2019 with intention of troubling people so that they should not watch cricket match n should subscribe to star sports channels. Before...

Card no :[protected]
Digvijay mistry
[protected]

Service is not working
It shows please call cable operator /hathwayoffice to subscribe to this channel
I have already submitted form regarding the selected channels 20days before still it's not working
Yesterday I resubmitted the list of channels but still it's not working
Please check the issue and resolve my problem as son as...

Today i had very bad experience with hathway cable tv as i paid 174 for fta channel and today i was watching one day cricket match in vs au in dd sports, however hathway blocked dd sports channel and when i talked with hathway customer care representative vikram he was very rude over the call and instead of providing resolution he was giving excuse...

I have been going in gtpl office for selecting a la carte pack for tv channels as per trai new rules. They have already taken advanced money for 1 year. I have gone there three times but they are not giving me my choice of channels neither giving me refund. They ask me to come next day every time i go there, with new excuse. Sometimes they tell me that the circular is not there. Sometimes they tell me server is not working. Everytime they...

The free channel like dd sports used to come everyday but recently when the india vs australia matches are coming at that particular time the channel goes blank and this is only happening when the india vs australia matches are coming and the rest of the time the channel is working great . i think the bad hand behind this is star network....

Please note i have a hathway cable connection in lakherapura at bhopal, name anil kumar agrawal a/c no. [protected] vc no.[protected]. From last month i am seeing many channels distorted. And some channels are closed without my information like satsang, sanskar, masti etc. If i ask for channels choices from arun operator then he does not provide me choice form....