Hathway Complaints & Reviews

I had specifically informed our hathway service provider ie bhavani cables from dombivali east, maharashtra to disconnect cable for one month ie march 2019. They did not do so and disconnected by 23 rd march 2019. On enquiring we were told that they will restart in 4 to 5 days.
However after continuous follow up nothing has been done till date ie 1 st april 2019. Extremely poor service....

Hello i am a old customer of hathway, and faced worst possible service from hathway. I purchased hathway set top box, my card number is[protected], i paid rs 550/- to my cable operator sunny (Sonali cable, malad, mumbai), they assured me to start my connection but till date no channels are started. They doesn't provide any receipt to the customer, doesn't pick up calls for service. The whole ashmita jyoti society of marve road with minimum...

DONT EVER GET A CONNECTION WITH THEM!!! WORST CUSTOMER SERVICE!!!

I raised a complaint here in compalintboard and struggled to get the internet connection problem solved by them after a month.

They rectified the issue but they again made my account inactive since the renewal period of 1 month crossed. I spoke with them and told that internet was not working for the whole last month and asked to make the account...

Hi team
I had booked the hathway broadband connection today. I was promised that the connection will be done today but no one has called. Executive name Madhu. Manager name ram. Madhu had collected the documents and had asked me to make the complete payment online so that the installation can be done today. Now when I am trying to call Madhu he cut my phone and then he has switched off. Ram is also not picking the call. Request you...

I bought 14k one year pack the network speed was too low and they didnt connect the d-link modem so i called the number given by the installer.That person said hes not responsible for this when i asked can you give the complain number he cut the call i tried more than 10 times he didnt respond. Take action for this worst response of the hathway personel his number is [protected]....

Hello,
I have requested for a new connection with Hathway Broadband and agent checked our address and said there is feasibility and processed till the payment. Now he is not even calling us about delay in giving the connection. He said connection will be given in 24hrs, but now it's 3days. No cabling person or any person related to Hathway visited our house. Even when we called the agent or line man they are saying that they will...

Very third class services, and customer support, gtpl hathway ltd. Gtpl broadband no one giving proper solution, from last more then 20 days i am facing this issue! I took plan on 10mbps and getting speed in kbps also constantly loosing my connection in every 15 mins. Every time i called to customer care to complaint, without asking me or getting my acknowledge they are closing my complaints! I already talk with almost all of the authorised...

I got an internet from hathway for a month on march 21st and the sales executive by name raju (Neredmet) said my vonnage phones will also work (As they are connected through internet) if i take one month subscription of 50 mpbs, i took by paying the advance of 1529/- which they said 1000/- is refundable and 529/- for one month subscription fee again the advertisement was of 499/-.

Now the vonnage phones are not working and...

Hi
Currently we are having hathway cable connection supported by vailankanni cable network & internet services, malwani church, st mary villa, room no 8
Mumbai 400 095.

As per the new regulation i have gone ahead and selected the package from trai site. However the local cable guy is not accepting this & has created their own package saying that we dont follow trai rules. Unfortunately they are charging higher...

After shifting to laxmi nagar, delhi, i contacted hathway wifi service to get a wifi connection in my house. An hathway agent named *pradeep* came to our house, he said that we'll have to make the payment first. He registered my phone number and i received a link to make the payment on my registered number, i asked him if there's any problem doing online transaction, he said no, so i made a payment of rupees 2475 through the option upi which...

I am using gtpl broadband service since 29/12/2018. But since day 1, i am facing so many issues regarding wi fi conectivity. I have purchased 40 mbps plan, but not a single day i am getting even 10 mbps. Even we have done complaint again and again in their customer care but there is no response from them. They close the complaints without solving it or without any confirmation. The wi fi service is only available during particular hours in...

Local service provider not connecting channels and charging for channels not provided. Hathway connection no.[protected] in the name of sanjoy kumar pandey. Contact no. Of service provider [protected].
Charges for february and march 2019 taken but service for the same not provided.
Free channels paid channels
Aakash aath kolkata live republic tv nick 6 sony happy india
Channel vision sangeet bangla abp...

Acc no.: [protected]
We have requested for relocation of our broadband connection since 2weeks and its not done yet. There is a neighborhood using hathway broadband in our new home so i don't think there will be a problem to bring line but still the relocation is not happening. If they are not going to give connection within this week then we don't have choice rather than discontinue the connection and go for other broadband. We have...

Fed up beyond limits, because of the no. Of calls i receive from hathway customer care.
I used to hold a hathway account about 6 months back. But i shifted my residence and hathway refused to provide their services in the new location. So now i have nothing to do with hathway. But the calls are unstoppable! I have informed the customer care and have been patiently telling all executives to delete my no. From their calling list, but...

I regret to inform you the amount of inconvenience i have been facing from the last 1 week on getting the internet connection activated. Let me give you some background.

I have been a hathway user until 2015 (Used it for almost like 5 years) bearing account# 999525. I have had a lot of issues in the past and escalated to higher officials and also filed a complaint in consumer forum and consumer complaints board. After a lot...

Hathway services, i am a new customer from hyderabad, saroornagar and i
Have been facing problem since 4 days i. E on 26th march.

Hathwat connection number : [protected]

I wanted a new connection and made the payments online as guided by your
Esteemed service provider ravi raju, from the moment i made the payment, no response from your customer care or any other service provider or someone called...

I canceled hates service long back for their poor service. Now the cs only calls back with new offers. I have told many often to collect the router or give near by address. They inappropriately cut the calls. And the most funny thing is they send court notice for the modem... Which was offered with the package initially and now they dont collect it back and send notices??? What a cheap company! Resolve this......

I had taken the broadband connection from hathaway and they are not providing the services, i paid for the 50 mbps quarterly service and i do not get a speed of even 1 mbps. The customer service just hangs up on the call and no resolution is provided, i also requested them to cancel the services and refund me for the remaining period, they are not even willing to do that...

Taken hathway digital tv connection for 2 tvs at home through jaikumar (+91990279xxx9) around 6 months back with 1 year subscription. Initially service was good and off late from last one month jaikumar is responsive for any calls or messages or whats app. Post the new rule, we are suppose to give the filled in application form which he gave in feb 2019 and he never collected it back nor he comes to visit us. Every time gives one time slot...

Respected sir,

Gtpl (Ahmedabad) has been charged unwanted channel packege without my permission and now they are demannding to pay the same. I have so many times escalted this matter to his nodel officer but he is also not replying me in proper way. He/she is replying only same body mails and ask me to go to the branch. I asked to the branch person he is also not agree to reversed the charges....