Hathway Complaints & Reviews

Mera cable operator channel or channels bouquet ki mrp se jada price le raha hai
Jab mai ne cable operator se kaha ki mai trai ki web se apna package select kar ke dunga.
To cable operator ne cable cameroon katwa le ne ko kah diya.
Or cable operator ke pass koi software hai jo channel ki mrp se bhi jada mrp price batata hai. Or cable operator kahta hai ki jo mera computer software mrp price batayega wo hi price mai lunga....

I am writing this because the new connection not provided yet as promised. I am from chennai and i've reached out to hathway for new connection and one bharath (He introduced himself as manager - sales) ph# 91-[protected]) and we discussed all the clauses and i paid the payment of $2640 (With playbox, static ip & two month subscription) on 08/03/19 and he said installation will be done on friday or the next day (Saturday max). But the next...

I left hathway in 2016
Account number [protected]
I submitted a request to disconnect my services on my rented apartment
All was good and done
Now i receive calls from hathway and fake lawyers asking for payment
I have already visited hathway offices several times
Talked to many senior officials in hathway
Everyone assured me i dont have any dues and everything is cleares

But...

After the change to the cable charge post trai regulations my bill increased to more than 300%. I asked my cable operator to change the channels which i do not use by month of february yet, i got the same bill by february end, which i paid and asked him to make the changes but this month again same bill came. When i asked he is threatining me and my old relatives who stay downstairs with abusive words in front of my neighbors. I told him...

So i bought the connection in the start of feb, account number [protected].
I paid for three months, but at the end of the first month, i start getting calls and messages to renew the connection. I always explained politely, and all the three agents i spoke to, acknowledged the payment. Fast forward to a week later, and the service stopped. So we called again, and from past 3 days, all we are getting are run around, and everyone is...

I just connect with hathway broadband on 04 march 2019 with account id: [protected]. Till then i raised 5 official complain and multiple call to local technician of slow network and not able to connect with multiple device at our end.

Every time i raised ticket they do some temporally fix and close the ticket. Today i raised ticket for change wire but they arrange a phone call again and they are try doing same steps we are doing...

I have observed from last few days that whenever india australia match is going on the screen of dd sposts is stopped i can only see a picture and not live telecast. Rest of the time dd sports is telecast without any stoppage. Today is 4th oneday and same mischief is done/ i would like to know why this is allowed by the cable operator. They want me to buy starsports pack as i have selected ala carte channels....

Hathway is pathetic in terms of its service and your franchise/branch office are the worst. Dont have any responsibility for the company image and openly tells the consumer we are not able to do anything if your cable operator is not responding.

We stay at kandivali east and sai star hathway provides cable service in our building. Shivsahi is cable operator who is not responding to our calls as we are complaining that are...

We are having tv channels streaming by gtpl through two set top boxes through sai om enterprises (Operator) having landline phone numbers:[protected];[protected] at our premises being d-601, yudhisthir, n. L. Complex, dahisar east, mumbai, maharastra for which we have being paying the operator rs. 500/- per month in the aggregate where we we getting both fta as well as paid channels [as classified by trai].

Last friday,...

Sir,
I want to inform you that here in ahmedabad, gujarat, there is a problem regarding cable tv rule. Gtpl has not command on their cable operators. Cable operator denied to start my cable tv at basic price 153 rupees/month. I have already lodge a complaint in gtpl also and it has been more than three days still gtpl didn't not succeed to give me satisfying reply and still my cable tv is not working. Cable operator only offers different...

Hi,

I had received a call from mr hemanth saxena ([protected]) who introduced as consumer court official on 8th march around 3.45 pm. He told that one case in delhi consumer court had filed against me vide dl - 302. Then inturn asked me to callback one mr kishore advocate regarding the particulars of the case. Mr kishore's number as given by hemant saxena is [protected].

I called mr kishore k on the number...

Gtpl offer me to pay 250 rupees in that pack 41 channel are Includ like news, kids pack and other 2, 5 channel who I can not choose but he gave me but you asked that choose channels but gtpl can't help to choose my favourite channel he say if I want more channel just pay 350 rupees than why you always advertise that choose your channels
Plz help me...

Dear sir,

My name is pankaj vyas.
My user id is : pmvyas
Contact no : [protected]

As my complain on 6th feb 2019 regarding shifting my broadband service still i dont get any solution from your side.

Now i request you to please refund my diffrence money from 6th feb to last date of pack validity.

As i m using your servics since last 4 years, i dont expected from your...

My account number [protected] in the name o[censored]sha panwar, was deactive for last 4 months and their team took the modem and router as well,

I got call from one of their sales executive regarding a plan of 3+1 (4 months) with 10mbps unlimited speed costing 1850inr,

I did the payment on 8 march 2019 and informed the sales executive, she told me that modem and router will be allotted anyhow by 9 march 2019, br...

Dear sir /ma'am

I selected only colors kannada but cable cable operators filled 100 channels spaces with default free to air channels as i must want colors kannada i must purchase extra 20channels space then what's the use of making trai regulation which is pay only for which channel you watch
This is really disappointing please try to solve the issue as soon as possible
Hathaway option is not updated there we...

Hi team,

I am writing this email to escalate my concern, the issue i faced because of improper response of your customer service team and from your payment collection team.

First i got call from your payment collection team, and i informed them that i wanted to make payment even i will make in a min. but what i want is at the time of taking connection because of the false promises of your sales agent i called...

Hi hathway team,

I am writing this email to escalate my concern, the issue i faced because of improper response of your customer service team and from your payment collection team.

First i got call from your payment collection team, and i informed them that i wanted to make payment even i will make in a min. But what i want is at the time of taking connection because of the false promises of your sales agent...

Internet automatically disconnects every few hours. Technicians says need to change routers, but he never came back.

The sales guy does not pickup the call. I call the head officer, now does not pickup the call.
I call service center many times, but no body come to check the issue.

I ordered high speed internet with so much money
Just paid thousands of but waste of money, i need refund
I...

My a/c number [protected]. I am customer of hathway cables and datacom from 2003. Recently i paid rs.218 receipt idr17281266 and rs.238 receipt idr17249683. Both these amounts were paid mr. Raju who visits us regularly.in consultation with him, i selected "times pack" and zee marathi pack as well as sony-chanel5 and sony chanel6.

As per this selection, i am for example of times pack getting only times now, form zee marathi i...

My nuid: 0000832b00084666
Customer name: kishorbhai gaurishankar gopiyani
My connection till not activated even after i made payment to local service provider on 8th march 2019 to prashant satellite, rameshwar nagar, jamnagar.
Please resolve this on immediate basis otherwise i will register a complaint in consumer forum as well as in trai.
This kind of inconvenience and behavior of local service provider can not...