Hathway Complaints & Reviews

I have submitted channel selection form to Cable operator 2 days before but it's not working yet. I tried to call operator for same but his number was busy all the time, even he is not responding to messages also. When I meet him for same reason, he told that he has already activated subscription just we have to remove card re-enter it that also not working.

We wants to concrete solution for this.

My Card # -...

Since 25 days no channels are being telecast through cable. Subscription form with valuable pack details and related fees regarding same has been paid to the cable operator. They are just making fake promises that your cable will start today, after 1 day, 2 days etc. Till now no solution has been done instead of that operators of this region are just taking it casually. It seems that your operators are just making fool to the consumer. Resolve...

I have a hathway broadband connection for last 3 yes. Unhappy with service, i decided not to renew my plan which expired on 19th january 2019. However, i am getting at least 10 calls every day since then from hathway. Inspite of multiple requests to the sales representative, i am still getting calls. Moreover, the calls are coming from more than 20 different mobile numbers, which i have blocked individually. Request you to stop this harassment...

The service that hathway internet was providing has not ben functioning since[protected] at 23:00h. On Sunday this complain was issued at 10:50 am. I was informed that within 4 hrs the service will be resumed or technician will contact me. No response from Hathway since then, Again in the evening a reminder call as made with lot of trouble to reach customer care. Monday from 14:30 onwards we have been asking them to rectify the problem, but...

Poor service collecting money from us but not sending any one solve my problem
Making us to work for u
[protected] id no
Very poor service
Not solving our problem
Blaming us
[protected]
I am need and pushed to disconnet ur service
If my problem not solved in 24 hrs i have called them but they are solving it through phone call at 6.00 pm 25.02.2019 they not sending any technician...

As per new TRAI rules regarding cable and tv subscriber have right to choose channels which they want to watch and paid for accordingly.I am Hathaway customer but the Hathaway force to take frist100 FTA channels and make it mandatory.i am going to csll on Hathaway customer care toll-free number which they provide on thier information tv channels but it just playing piano music when we call also i am try to our Hathaway local cable operator...

I paid for one year service RS. 5650 for hathway broadband services on 28/July/2018.After six months they send me message regarding deactivation. and my account deactivated. I am not getting an internet since two weeks on wards. I raised a complaint regarding this in hathway on 12-Feb-2019. They accepted that they activated wrong plan i.e for six months and i ask them to activate the right plan. They are not doing that. I am calling every...

Name of customer - suhas s gawkar
Address a/139 ram nivas s k bole road dadar mumbai 400028
Account no: [protected]
Vc id[protected][protected]
Subscription paid for the selected channels still unable to view channels. On both tvs.
Payment details
24th feb 2019, 10:23 pm online - debit card hat877253cdb48c3 286.89

Subscription details
Product name vc id amount
Aapla...

Hi,
I have subscribed to hathway cable tv id:[protected]. It worked for 2 weeks and after that it got disconnected. I have recharged again (Thought it was expired), still for 1 month always showing no signal, call customer care screen.
I have called multipletimes the customer care, local cable operator, their technician etc, no resolution till now. My time and money got wasted on this service....

Account no:
[protected]
I have raise more then 5 complaints and have paid the money also. I am still not able to view all the channels which i have subscribe for.
Call center nos are not reachable and the number mentioned on the invoice is also incorrect. The website and mobile app both show different status.

From last 15 days i am trying to contact them to no avail....

Hi,

I had taken a connection from hathway in bangalore when i was there for a two month stay. After availing their services for the stipulate duration, i called their operator to collect the modem before i was about to leave. And he did not turn up.

I had to leave on time and i was putting up in a rented place.
Today, suddenly after 20 months i get a call from them stating that i have to surrender the...

I want to disconnect
My hathway account no is [protected] and i request the company to disconnect my services immediately. I am not at all satisfied with ur service. I had connection few months back from that day on wards iam unable to use internet when ever i want to use it, customercare says network problem. Hence i cant use the service. Try to resolve my problem and make the disconnection immediately....

Dd sports services were blacked out of 24 feb 2019 with intention of troubling people so that they should not watch cricket match n should subscribe to star sports channels. Before match it was blacked out 30 mins before and was not available throughout the match.

I am user of hathway and paying them inr 375/- per month so i am eligible of having access to all the free channels.

Kindly look into it....

My account no. is [protected] and VC no is[protected]. Today I have selected my channel option available on On line plan request form and after submission of the same I unable to pay the same. Talking on phone to cable operator who is forcefully saying me to chose from Hathway bouquet pack which against order issued by TRAI...

Hi hathway,

We have opted for the broadband connection from you in january 2019 and being in second month we are uttlerly unsatified with ur services. Even though renewal done on feb 12th, 2019 still im getting messages that i havent done the payment. Raised multiple complaints but they are getting automatically closed even without checking with me. All tickets closed without providing the solution. Hope atleast now you will...

Respected sir/medam,

My name samiran kundu. My address is dss39/b, vidhyasagar pally, benachity, durgapur - 713213.
Vc no/mac id :[protected] and account number : [protected]

My family select some paid channels like, star jalsa bangla, star cricket 1 hindi, zee bangla and sony yay. But my cable operator don't allow my family watch this are channels. He told my family, i pay extra ncf amount rs. 20.00...

Hi,

For hathway cable we have submitted the required channels but still now we are not able to view those channels. We have elderly people at home and they want to see few kannada channels but not. Even we had called customer care but no response, called to local hathway cable operator but don't even attain the call.

Hathway acct no:[protected]
Location: kavalbyrasandra, rt nagar post, bangalore...

Dear customer care,

This has become a daily routine that after 9 pm on a daily basis our tv screen shows a technical problem whom should i am located at sector 73 noida. Kindly resolve this issue otherwise we all in this appartment will switch on to some other cable operator like dish tv. We are totally 81 families in seperate 2 bhk apartment residing in this building as your sector 10 noida office remains closed after 6 pm.br...

I had enquired with hathway service in thane and ws offered 10 mbps unlimited speed internet for which i agreed and was assured by the sales person called sunil who offered me 2 months subscription for 1400 and after that can go for a yearly plan. The commitment was for 10th feb 2019 the internet will start working by 8 pm on sunday and had gave 500 cash without any acknowledgement. 2 service person came and said they need some permission...

[protected] is my vc id. I have twice registered online for buying plans as per trai directions but except message of my request submitted successfully and their representative would contact me for my order, no response, action is being taken. My cable operator is also not helping. I do not know what to do. It feels like those old days when we had only doordarshan....